4-Star hotele w: Gyeonggi-do, South Korea

It’s walking distance to the waterbomb, great place to stay. The day before my reservation, I spent all day in the ER because I got a virus that got me really sick. I called the hotel to explain my situation and try to cancel. I said I could send them proof, but they immediately refused to cancel. I had to maintain my booking plans, so I don’t lose my $240 dlls reservation. The next day, Trip.com contacted me and said that even if the hotel don’t want to refund me for the cancellation, they would cover the cancellation because they understand it is a medical situation. I appreciate that, but I had to head over to Seoul, which is 3 hours away from where I live, so I decided to keep my booking. Trip stayed in contact with me at all times. 5 stars to Trip.com for that; that's why every time I travel, I make reservations with Trip.com because if anything happens, I know they will have me covered. On the other hand, in the hotel, breakfast was not included, and it was unlimited until 10 am. My friends and I got there around 9:45 am; we were informed they would take away the food at 10, and we agreed with it and paid for breakfast, which was like 16 dlls each? We got to the buffet, and there were items that were empty, no drinks, barely any stuff in there. I had to ask for orange juice and yogurt from the personnel working around the kitchen area, and they kindly refilled it. Personally, I don't think there should be a need to ask for it, there was other table eating there what if they wanted something else? When I asked the cashier if I could get a banana because the last pieces were taken, he replied with “whatever is in there, that is it”. We were still in the range of time that they are supposed to be open for customers who are already consuming, in case they want to eat more. But unfortunately, we paid normal price for their leftovers. At 10:15 am, when we were still eating at the table, the cashier passed by looking at our table and looking at the watch, like telling us to hurry up. Then he came to the table and told us they were closed; we barely got to grab food once at the buffet, and we were being hurried to leave. The cashier turned off the music, and later on the lights; he just stayed looking at us in front of our table while we tried to enjoy our breakfast. If we knew it was gonna be like that, we would've just found a different place to have breakfast.

The hotel is located near a large outlet mall, but other than that, the area isn't very lively; it's more like an industrial zone. Its main advantage is its proximity to the convention center. Most of the guests are tour groups from India and Indonesia, and the smell of spices is incredibly strong – a real olfactory test in the elevators and restaurant! The hotel room itself was alright, but the bathroom outlet was broken. Not only was the cover falling off, but the hairdryer wouldn't stay plugged in unless you bent over and held it directly in front of the outlet. Everything else was acceptable, I suppose.

The room is big and the view is good. There's a gym in the hotel, convenient if you want do some exercise. A bus stop is nearby ( 3 minutes walking). Subway station is a bit far away (15 minutes walking).

This is one of the available furnished apartment units in the same building as the Staz Hotel Dongtan. Compared to the Staz, you’re provided with kitchen utensils and dish ware. Typical hotel amenities such as toothbrushes and hand soap are not included and you’ll need to bring your own. Check in was fairly easy. There is an automated machine on the ground floor to scan your passport. It will dispense a room card for you and a small receipt with the assigned room number. An attendant is usually present near the machine. The elevator to go up to the rooms is very close by and there is a convenience store within the building not too far from the check in counter. Room was fairly clean upon entry. There was some dust in some areas but nothing out of the ordinary. There are no international outlets in the room so make sure you bring a converter or grab one from a nearby convenience store if the one in the building doesn’t have them or you can also check if the front desk keeps any to loan out. The room includes its own washing machine but you’ll need to provide your own detergent. My room was given a view of the nearby shopping mall. It’s not the most spectacular view of the area compared to other hotels in the vicinity but it did not face any of the nearby roadways compared to some of the other units in the same building. Location wise it’s very accessible via a short bus ride from the nearest station. There are nearby airport bus stops you can use to get here from the airport and to go back to the airport. It can be up to 90 min or less depending on the traffic and time of day you depart. The price for my stay was very reasonable and I had a comfortable night’s rest. I would consider this location again in the future.

I really regret not staying at a hotel in Seoul and instead chose this one. Because of our schedule, we arrived very late at night, and my child didn't even want to go to sleep. In the morning, we had to check out early to catch our flight. This hotel also has a kids' club and a swimming pool, so my child could easily spend a whole day here without getting bored! Next time, I'll definitely stay for a couple more days!

We got a nice welcome greeting by the staff when checking in. The staff explained the details to us professionally. Moreover, the room is big and cozy for our family with a 11-year-old kid. Based on other’s review, we spent some time in the rooftop at night to watch the firework of Everland. Restaurants and convenience stores were located nearby and we had dinner at the restaurant right across the road after our Caribbean Bay visit. What’s more, the breakfast was amazingly great with a variety of food. All of us had a big feast in the morning. Will definitely stay here again next time.

The location is a bit far from the city center, so it's relatively quiet. It's right by Marina Bay, which is great for enjoying the breeze and the views, though it can get quite windy. Our room was cleaned daily, and it was well-equipped with amenities like disposable toothbrushes, toiletries, slippers, a safe, bottled water, a kettle, cups, tea bags, and a drying rack. We booked a family room for two, but it still felt small. Plus, our assigned room didn't face Marina Bay, so we didn't get any sea views, and there was no Wi-Fi – we had to 'borrow' from the neighboring room's network (luckily, hotel Wi-Fi usually doesn't require a password), probably because it was a special offer room. The shuttle service deserves a thumbs up; it got us to the airport quickly, and the driver even helped with our luggage. Some staff members spoke Chinese, and English communication was also fine, so there were no language barrier issues.

The city view overlooking the train station was lovely, and the room condition and bedding were generally clean and comfortable, so my friends and I had a truly relaxing time! We went to the infinity pool at the latest possible time, and unfortunately, the roof was closed, but the warm heated pool was still great for a swim! I'd definitely be willing to come back again!!😊

Location: Far from the main attractions in Seoul but a subway station is near the hotel (about 15 minutes on foot) so it is easy to access them. There are lots of restaurants, coffe shops and convenience stores around the hotel. Service: Staff were friendly and supportive. Early check-in was not available even though I arrived to the hotel at 2pm. The breakfast was simple and repetitive, but they served both Korean and werstern food and good enough to start a day. In early morning, the breakfast restaurant and elevators were very busy with group tourists. Two water bottles were proviced for free every day. Facility: The main target for this hotel is group tourists from South Asia so their service and facility is designed to meet their needs. In other words, small profit and quick return. The room I stayed was smaill but had a balcony. wi-fi was fast and worked very well. Cleanliness: My biggest concern for this hotel was clieanliness. The first room on the 10th floor I was assigned had a balcony messed with lots of pigeon droppings. It was obvious that pigeons made a nest on the balcony and hatched their eggs. I asked to change the room with raising my concern for the hygiene issues but the staff seemed not to take it seriously. The second room was okay but I could see pigeons flew in and out from its balcony during my stay. This hotel was good value for money.

My overall experience was excellent. I stayed here for five days on a business trip. The front desk staff was very easy to communicate with, and there was a lady who spoke Chinese exceptionally well, which was a huge help. Her Chinese was truly fluent and her communication was very clear 👍🏻. There was also a male manager – I didn't catch their names – but their service was also very attentive. The hotel can arrange car services to the bus station or other places. They helped me book a car to the station and even informed me of the cost beforehand, which was incredibly thoughtful. I was very satisfied with the service. There are many restaurants and convenience stores downstairs, making dining very convenient. There's also a microwave on the second floor, so if you don't want to go out, you can buy food from the convenience store, store it in the fridge, and heat it up on the second floor. The room also has a balcony where you can get some fresh air. The only minor inconveniences were that the bathroom didn't have a waterproof curb, and there were no power outlets by the bedside. Overall, I was still very satisfied.