4-Star hotele w: Ilocos, Philippines

I recently had the pleasure of staying at The Monarch Hotel, and I must say, it exceeded my expectations in every way! The room was clean, comfortable, and beautifully appointed. I felt right at home from the moment I walked in. The free breakfast was a wonderful surprise - the selection was impressive, and the food was delicious. But what really made my stay stand out was the exceptional service from the staff. They were friendly, accommodating, and went above and beyond to ensure my stay was enjoyable. Overall, I highly recommend The Monarch Hotel to anyone looking for a comfortable, convenient, and enjoyable stay. I'll definitely be back! Rating: 5/5 stars

My wife and I stayed at Awesome hotel for a few nights and were very impressed, great hotel with exceptional service. Loved the look and feel of the hotel which is located north end of Urbiztondo beach only a few minutes walk along the beach to all the cafes, restaurants etc. The room was excellent, nice amount of room, with quality from the TV, the bathroom and washing supplies (they use paraben free bath gel etc). We had a room overlooking the pool and ocean view which was lovely. Shaina at reception checked us in and out and did a fantastic job, very efficient and friendly service. A couple of points for feedback - The pool was not accessible as they had some work being done, it would have been good to know this before booking. The gym is excellent, and big with all the equipment and weights you need. the only downside is, that it's located in the basement area and is a little dark, brigher lighting would have been better.

The room we stayed air was not really working. Ants in the bathroom and the property is a resort for swimming for public. The room is clean but tiny ants in the bathroom. Comfortable bed and the free breakfast very basic a cup of rice, one egg and choice of meat or fish. Its by the highway easy to find. Workers are friendly.

It's good. They have a big pool with very good taking care. I would like to book their place again

This is my third time staying at Aureo and I'm satisfied so far. It combines the best of a beautiful and wide natural beach with a combination of pools that will satisfy each member of the family. My only gripe is that the waste bins are too small and some toilet stalls are too tight, i.e. the door is too near the edge, which can be difficult for taller guests. Service is excellent. Congratulations to management and staff!

Great Hotel in terms of cleanliness and staff service. Buffet breakfast also was very good. Woud be happy to book again this luxurious hotel in Vigan.

Had a nice surprise of mixed fruits and wine. Candy gifts also for the young ones. Perfect for this holiday season The room is very spacious with soft pillows and blankets. Stayed at the loft. Room is good even for a family with cr provisioms for both loft and ground floor. They forgot space for luggage and clothes but its still ok for short stay. Highly recommended as plaza and calle crisologo are just a few steps away.

Good -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals). Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here. Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.

The wifi signal was difficult in the pool area and we had to ask the front desk multiple times to fix the room wifi. The shower water was also very slow. The cafeteria has no onsite waiters, you will have to look for them in order to order. The aircon wasn't cold enough for a room that's for 4 pax so we had to ask for an extra fan in the room. But the pool is good especially if you have kids. The beach area is also clean and not crowded so that's a good point. The food price is also affordable. The location if good for those who have private cars but i'll be quite far for commuters to find places to eat outside of the hotel.