Hotele z: Gym w Sao Paulo State, Brazil

I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things. Let’s start with the positive to the hotel - The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities. • Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets. • Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite. The issues (and they are significant): 1. Misleading room expectations The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up. 2. Poor service & lack of flexibility Service was the biggest disappointment. • Staff were generally not proactive or solution-oriented. • I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives. • Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight. 4. Billing inconsistencies – check your charges carefully • I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it. • Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly. 5. Missing basic amenities (unexpected for this level) • No iron or ironing board available • No kettle / hot water in the room • No complimentary drinking water • Everything must be purchased separately 6. Language barrier for international guests Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking. Overall verdict: This hotel is convenient but not service-oriented. If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail. Would I return? Probably not, unless location is the only priority.

Local well located, with a pleasant structure. In the meantime, I had a problem in my room, in which a bluse was swallowed, I tried to contact the government, they opened a call and I had no return from what could have happened to then. Even if it is a bluse with a symbolic value, I believe that this is a serious safety issue.

The rooftop view is fantastic, and the surrounding scenery is beautiful. The neighborhood is safe, and there's a convenient buffet restaurant downstairs. There's also a gym on the 13th floor with comprehensive facilities. The only downside is that the hotel doesn't provide breakfast; you'll need to buy it yourself.

I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.

Located in the vibrant Vila Olímpia district, Pullman São Paulo Vila Olímpia offers a blend of modern comfort and convenience. The hotel is strategically situated near major business centers, shopping malls like JK Iguatemi and Vila Olímpia, and attractions such as Ibirapuera Park, making it ideal for both business and leisure travelers. The rooms are spacious, clean, and well-appointed, featuring contemporary décor and amenities that cater to a comfortable stay. Guests have praised the attentive and friendly staff, who are always ready to assist and provide recommendations for exploring the city. Dining at the hotel is a delightful experience, with a varied buffet breakfast that includes fresh fruits, pastries, and local specialties. The on-site restaurant, HUB Food Art Lounge, offers a diverse menu that caters to various tastes. For relaxation, the hotel features the Uiara SPA by L'Occitane au Brésil, providing a range of treatments to rejuvenate after a busy day. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routines. While some guests have noted occasional noise from the lobby area, the overall ambiance of the hotel remains conducive to rest and relaxation. In summary, Pullman São Paulo Vila Olímpia stands out for its excellent location, modern facilities, and exceptional service, making it a top choice for travelers seeking a comfortable and convenient stay in São Paulo.

Disappointing stay—lack of basic amenities and very poor service. While the room itself was clean, the overall experience was far from satisfactory for the price. First of all, there were absolutely no basic amenities provided—not even a single bottle of complimentary water or indoor slippers. Is this standard Brazilian hotel culture? Even so, it's hard to justify. To make matters worse, the service was frustrating. Despite checkout time being officially set at 12:00 PM, the front desk started calling our room at 10:00 AM to wake us up. Shortly after, at 10:30 AM, the housekeeping staff knocked on the door and woke us up again. Clean rooms are great, but the terrible service and lack of basic hospitality made this a very disappointing stay. Definitely not worth the price.

it's a really spacious room, and the staff here are friendly! Highly recommend staying here.

Very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time,

Excellent as always, especially the receptionist Ariadne.Fantastic breakfast, besides the items of quality and diversity, still has piano live in weekends!