Hotele z: Gym w Souss-Massa, Morocco

An experience that exceeded expectations! If you're looking for a safe, worry-free, great-value seaside staycation just steps from the beach, I would recommend this place to everyone. 1. Service: Absolutely Fantastic I have to say the service at this hotel is truly impressive. All the staff are well-trained, almost everyone greets you with a warm, friendly smile and frequently asks if you need any help. You never feel neglected here. Any request you make is promptly attended to. In the restaurant, table-clearing is extremely efficient, and our table was always kept spotless. I was amazed by the quality and efficiency of their service — this is the best service I’ve experienced at an all-inclusive hotel in this price range. 2. Room: Clean and Comfortable The room is well-equipped, with air conditioning, a hairdryer, toiletries, a fridge (with complimentary soft drinks), and a safe. My room had floor-to-ceiling windows overlooking the courtyard, offering a lovely view. The mattress was very comfortable, and daily housekeeping was thorough and spotless. The only minor flaw was that the bath towels were a little worn, though they were clean. 3. Hotel Facilities: Great, with Plenty of Pools The hotel sits on an elevated platform with sweeping views overlooking the beach. There’s direct access to the beach, guarded by security staff, which made us feel very safe. There are so many pools! Plenty of sun loungers and umbrellas are available, and the poolside bar serves drinks and cocktails. Activities like water polo are organized daily — something that will make water lovers very happy. 4. Dining: Very Rich Selection, Mostly Western Cuisine The hotel has three restaurants — an international restaurant, an Italian restaurant, and Azha, a Moroccan speciality restaurant. The bakery bar is almost open 24 hours, so even if you're jet-lagged and wake up at 11 pm, you won’t go hungry. Food preferences are, of course, personal. For us, although there weren’t many dishes tailored to an Asian palate, we were still able to find things we really enjoyed. A special highlight — we were lucky to book the Moroccan restaurant with help from the staff. There was live oud music, very distinctive starters (Moroccan soup, appetizers), a main course (tagine), desserts, and an amazing flaming coffee (which was seriously cool). The staff introduced each dish in detail, and we had a wonderful dining experience. The only small drawback was that the portions were a bit too generous for two Asian women; we felt sorry we had to leave some food behind because we were simply too full. 5. Activities: A Few Options, Though More Could Be Added The hotel’s activities mainly revolve around daytime pool parties and evening shows at the sports club. The dancers in the evening show were incredibly engaging, and they invited guests to dance at the end — my mum and I really loved the atmosphere. Unfortunately, due to limited time, I couldn’t try out more activities, which was a bit of a shame. Overall, this was an incredibly relaxing staycation, perfect for travellers who value safety, comfort, and great value. Once again, heartfelt thanks to all the hotel staff — your warm smiles and friendliness made my mum and I feel so at home during our four wonderful days here. We truly felt the warmth and comfort of home.

Pictures: I attached 9 pictures for broken lock and bathroom. There was few minor issues as well but most important are described below. Reception: Person who check me in asked for tax to be paid so I said OK. He asked for 150 MAD so I paid. Once I went to my room I checked previous bill issued by Trip and it was only €10.20 which is more less 110-112MAD but receptionist asked for 150MAD so 30% more. I came back to reception about half an hour later to challenge him but he tried to trick me that I am paying different tax, not tax from my bill etc. but once he realised I will not let him go he asked me if I want any refund for overpayment. I paid him with GBP where official exchange rate was 12MAD but obviously he lied it is 11MAD. They got exchange point on site and rate there was 12.10MAD. Management should investigate this young mid age men trying to cheat their own clients with amount and exchange rate. Two ladies came there soon after I paid him my local tax so he told them that exchange point is closed now (how come 1 min earlier it was open for me ? Joke.) Room cleanliness: Room was so so but bathroom was very BAD = very BAD. Bathroom has mould around silicone, tube has strange stains = see my pictures attached so you can judge yourself how it is. TV: has no foreign channels with foreign languages.

Our experience at the Hyatt Regency Taghazout was superb! What left the best impression was the kindness of the staff members. Everyone was so friendly and was caring so much that we received the best service. Upon request we received even an upgrade on our room, which made our stay even better with an awesome view. The breakfast offered a huge variety. The staff members around Yassine and specially the female staff members like Asma amaray, Chaimae and everbody else really was making sure that we felt welcomed. They also remembered our preferences and took care that the service was excellent. The location of the hotel is also great at it is right at the beach. You have an amazing view from the pools or the break fast area or also from your room. To Taghazout it is an easy walk either on the beach or path, which is even lighted in the dark that takes about 20 minutes. The rooms were very clean and spacious for two people. The bed was also very comfortable. To sum up we can only recommend highly this hotel and it won’t be the last time that we have stayed there. Special thanks also the the hotel manager Hicham Hriouad, who supported us and was available for our questions that made our stay just great.

This could easily be the best hotel in Agadir with a few tweaks. The food was is very good and lots of choice with 4 resturants. Indoor pool is extremely warm so no issues taking a relaxing dip in January. Ouside pool is by far the largest i have ever seen at a hotel and beach is a few meters from hotel gates. Bad points not all food has labels, Inside lobby bar only opens at 4pm would be far better to open at 12pm espically on poor weather days. No information where entertaiment and activates are being held these are minor things that could easly for hotel to fix. So come on Pickalbatros Palais des Roses sort these small issues.

Great location with easy access to the beach. The staff were friendly and helpful throughout our stay. One minor downside was that some food and drinks were not replenished promptly during breakfast time

Staying just one night was more than enough; the hotel desperately needs maintenance and a renovation. The windows don't close properly, so you'll hear all the outside noise. The room is bland with no decoration, the pillows are too thick, and there are no power outlets on either side of the bed. The bathroom is quite dated. The pool closes very early. Breakfast isn't great; only one out of two toasters works, and the staff present couldn't care less. The orange juice is watered down – seriously, don't skimp on that when oranges are so cheap. There were no small spoons for the fruit salad, and the machine-dispensed hot chocolate was mediocre. My first time here, but definitely my last, thanks but no thanks.

The staff are all amazing really friendly. Hotel location is great close by to everything probably a 10 - 15 min walk to the beach. Place was clean but only issue I faced if I’m honest is the room I was given the lock chain was broken and door lock was broken I have provided pictures below. Was a bit scary knowing I couldn’t lock my door and did ask them to fix it but they didn’t. Other issue is this hotel is listed as a 5 star hotel but did not feel like it, other then having a fridge in the room there was no basic amenities like a kettle to have teas or coffees and no iron or ironing board. I would expect those at least for the price paid for the hotel. The breakfast was quite poor also very limited options. The reason why I’ve ranked this hotel high is the cleanliness and staff service but if they modernised and added more amenities this place would be amazing

Beautiful location. Perfect welcome. Lack of organization. (Review the welcome fruit basket, barely ripe fruit. Very good macaron). Very average breakfast buffet despite a wide selection. Expensive hotel for the service. The village of Taghazout is easily accessible on foot. A corner of paradise. I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!

The hotel is great value for money. The food on offer is varied and delicious, however you should attend the buffets as soon as they open. The location near the beach is like a dream, I highly recommend a sea view so you can hear the waves. The refurbished rooms are very modern. The service from the animation team is good. The rest of the staff are very unhappy and unfriendly, especially reception and the bar tenders as they are understaffed by the management.

This hotel is the most cost-effective among star-rated hotels. The breakfast is particularly rich. You can choose vegetables, fruit juices, and freshly squeezed juices. They are particularly delicious. The cuisine is rich and varied. The restaurant has a great atmosphere. It is very convenient to go to the beach. The completely private coast, pool bar, and seaside spa are all very French in style, romantic and elegant. The butler service is so thoughtful and meticulous. I am very happy to stay for two nights. The experience is particularly great.