Hotele z: Gym w Wisconsin, United States

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.

Great location downtown across from the Baird Center. The bed was comfy which I've come to expect from Marriott and they even had feather pillows - another plus. Nice bathroom and shower. Breakfast was good with multiple choices. That's where the pluses end! We had a conference to attend at 3 so we wanted to check in at 2; one hour before 'check in' technically begins. We were told our room was ready and she took our cc information, etc. but then we were told we would be charged $15 for early check in - seriously?! Don't tell me my room is ready and then charge me to use it! They offered to store our luggage but was afraid what that charge would be so we left it in our car. She did not like that we self parked right across the street either- in the same parking facility the valet uses. When we returned from our conference at 7:00 pm, our reserved king suite was no longer available and we would have to settle for 2 queen beds. In addition, the information the front desk person had taken earlier was no where to be found. Now the gentleman had trouble completing the reservation and had to start over several times. He finally gave us a queen suite which was the weirdest configuration I've ever seen. And there was no alarm clock, no lotion, and the TV resolution was terrible. I was told Marriott was tired of people leaving alarms set for the next people occupying the room so they no longer put them in rooms. (Really! The first thing I do in a hotel is check the alarm clock to make sure it isn't set!) Lotion is available but you have to ask for it at the front desk - but they don't tell you that until you check out! We will not be staying at this Springhill Suites again when in Milwaukee.

BUENAS TARDES., EL DIA 16 DE MAYO NOTIFIQUE MI CANCELACION DE LA RESERVA Y NO PUDE VIAJAR PARA ALOJARME EN EL HOTEL, ESE MISMO DIA EL HOTEL ME ENVIO CONFIRMACION DE LA CANCELACION, (VER CORREO ABAJO), PERO EL MONTO DE $ 113.48 AUN NO HA SIDO REVERSADO EN MICUENTA DE LA TC VISA, AGRADECEMOS SU PRONTA RESDPUESTA &nbsp Suites Confort 300 División St. N. Stevens Point, Wisconsin 54481 (715) 544-0048 WI024@stayatchoice.com Viernes 16 de mayo de 2025 Hola PEDRO ANTONIO SILVA VALBUENA, Lamentamos que no pueda alojarse con nosotros el martes 20 de mayo. 2025 al miércoles 21 de mayo de 2025. Su reserva fue cancelada el Viernes, 16 de mayo de 2025 por P. Su número de cancelación es *********. Si desea realizar otra reserva en este hotel, por favor llame al (715) 544-0048; o para hacer reservas en otros hoteles Comfort Suites, Por favor llame al 800-424-6423. Esperamos que se quede en nuestra propiedad en el futuro, ya que esperamos Tendremos otra oportunidad de servirle. Atentamente, Patricio M. Gerente general &nbsp PEDRO ANTONIO SILVA VALBUENA DIRECCIÓN FALTANTE &nbsp b8vjhkhq0w@m.expediapartnercentral.co metro Número de cuenta: ********* Número de confirmación de CRS: ******** Llegada: martes 20 de mayo, 2025 Salida: miércoles, mayo 21 de 2025 Número de cancelación: ********* Número de cancelación de CRS: Fecha de cancelación: Viernes 16 de mayo de 2025

This is my second time to stay here. I have a service dog who is an ESA, which I had informed the hotel of when I made the booking. I had stayed there the previous weekend and when I checked in, there weren’t any issues with any of the staff with my having an ESA staying there. I only had an incident with the night manager who complained about the dog being in the hotel. This is when I was on the way to eat at the restaurant. The host & the server had no issues with the dog being there and they commented that she was actually more behaved than many small children that come the food was amazing btw. I twice had the dog near me as well in the pool area tethered while I was swimming & while I was in the hot tub & there were no issues with the staff then. However, the next time I stayed, they would not let me have the dog with me in the pool area tethered. They then ended up kicking me out of the hotel as I would not leave the pool as I felt this to be unjust as the dog wasn’t bothering anyone. Also, she cannot be in the room by herself as she will cry & bark which would bother our neighbors. I also will not leave her in the car. Basically because of my ESA dog-a Pomski of 14lbs, I was kicked out of the hotel at 10:30 at night escorted by 3 policemen on a Saturday with nowhere to stay. I had to sleep on my friends couch for a few hours, and find another place to stay the next day which excepted my ESA dog without any issues. I will not be staying at this resort again because of this horrific experience.

I wasn’t told at checkout that I needed to change color of our  wristband bands and we were in the pools for 4 hours before it was noticed. I had a 5 year old I was watching in the lazy river when life guard watching lazy river told me I needed to leave. I’m trying to explain I was told I could stay as long as I wanted, plus yell for the 5 year old and I told the guy I would go up to front desk. On my way up I ran into Jackson manager of the lifeguards.  Very nice young man. He heard me tease my niece we were rule breakers. I early thanked him and his staff for all their hard work. He asked if he could help. I explained I had no idea I had to change color of wrist band and it’s my first time here. I had already checked out and I hoped it wasn’t too late. He assured me there would be no issues.  I went to front desk and stood in a long line. Jackson came upstairs for something saw me in line and got my wrist bands so I didn’t have to wait. What a wonderful experience! Jackson is awesome! He truly cares about the customer experience! Thanks Jackson!       Earlier I took my niece to gift shop, she found a little Ty beanie purse. The strap had metal links on it but it was broken. The manager actually offered to replace it with something else but my niece had her heart set on that and it was last one. This manager fixed it good as new!! Top notch service  by these two men!

The staff was very friendly when I arrived, and checkout was quick and easy, which I really appreciated. I also requested a 6am wake-up call, and they followed through right on time, which was very helpful. My room was clean, the heater worked well, and overall I was happy with the comfort and cleanliness of the space. A couple of downsides: there’s no elevator, so I had to carry a heavy suitcase up the stairs to my room. Breakfast was okay, but there weren’t many options to choose from. The only other issue was the atmosphere in the common areas. While this isn’t entirely the hotel’s fault, there were a a few guests who made things feel a bit uncomfortable. One person was loudly arguing and swearing in the hallway and at the front desk, and another guest appeared to be staying long-term, scolding her kids and a baby running around the breakfast area in just a diaper. It gave the public spaces a slightly uneasy vibe, even though the staff handled things as best they could and were consistently kind and professional. Overall, I had a clean and comfortable stay, and I’d consider staying again if I needed a place in a pinch — I’d just keep expectations modest regarding amenities and the general lobby/hallway environment.

Location, value, and facilities were great, but sadly things went a little downhill after check in. Check in process was smooth and the room was clean and welcoming. However, the next day when I was back in the afternoon, the maid would prop open the rooms with was working on with the deadbolt blocking the doors from closing. She would prop the doors open even if she was at the other end of the hall. This causes the door to the room next to mine to swing and bang loudly. Constantly, which was rough as I was on a zoom call in the morning and trying to rest afterward because my evening event. Then, at the morning of check out, I went to my car to put my bags away before checking out and the shuttle driver almost hit me as I was walking to the lobby because he was going very fast and was trying to swing into a parking spot in front of the lobby doors. He yelled at me from where was sitting and was gesturing wildly with his hands, I wasn't sure but I thought he gave me the finger. Finally, the woman at check out was very terse and rude as I tried to ask questions because I had an additional charge on my account--which she said was the hold for the days stayed, but I was charged 3 times for a 2 day stay. It wasn't until I called later in the evening (as she did not seem to have the patience to answer my questions) that I found out that they erroneously charged my card for another room (the invoice even says ”wrong card”). Everything was great until the second day. I would probably stay again for the convenience and value, but try to limit my interactions to with the staff at a minimum.

Nice modern hotel but very poorly run. Nobody cleaned our room during our 7 day stay. The breakfast was dire; 2 days running there was no milk or bread in a state which has 1.26 million cows! The hotel has great facilities like a laundry and ice machines on each floor. It could be amazing and the bad parts have to be down to poor management. There was a strong smell of hydraulic fluid on the top floor and in the lifts. The staff looked like they really didn't want to be there, except a lovely lady called Lee on the front desk who was very sympathetic and friendly. Our mattress and pillows were hard and lumpy, well past their sell-by date. Both my wife and I suffered 7 nights with poor sleep quality and back pain. We had to go down to the front desk to ask for toilet paper as there was none in the room. On the way to the airport after checking out, I received a notification that they had charged is an additional $150 with no reason given. When we checked out, we were told that their printer had brocken and they were unable to provide us with an invoice. They promised to email it to us, but 2 days later we still haven't received it. I would never stay in another Wyndham hotel.

I had a great time and the staff was very courteous