Hotele Hot Springs w: Hokkaido, Japan

📍 Excellent Location · Convenient Transport: Just a few minutes' walk from Ōdori Station, with direct access to the underground shopping arcade. · Nearby Attractions: Within walking distance to Ōdori Park (famous for its Christmas market) and the shopping streets, ideal for sightseeing and shopping. · Great Amenities: A convenience store is located right downstairs, perfect for quick purchases and daily necessities. 🏨 Hotel Facilities & Services 1. Thoughtful Room Design · Separate toilet and bathroom, allowing multiple family members to use simultaneously—ideal for families. · In-room mini-kitchen and washing machine provided, adding convenience for longer stays or family trips. 2. Dining & Leisure · Varied Breakfast: A rich selection that ensures a satisfying start to the day. · Onsen Facilities: The hotel offers hot spring services (not experienced this time). ⛄ Travel Experience · Thanks to the hotel's prime location, we easily visited Ōdori Park's Christmas tree and enjoyed playing in the snow. · The nearby underground shopping arcade made for a compact and fulfilling shopping and sightseeing itinerary. Overall, its good for us, and definitely will come back.

Have to say it’s a nice and beautiful hotel. Did not try to use the Onsen as I have a full back tattoo. They do offer some sticker patches for 250Yen but that is if your have small tattoo.  We checked in late around 8pm. We asked counter if they could arrange breakfast the next morning. They replied it’s full. When asked if the same reception if she can arranged dinner. Again she said it’s full. But when I walk over and ask the restaurant directly. They invited me in. Not a very good service coming from the reception lady who just said no without checking.  So unless you like Onsen. You can opt for other hotel.

Everything about this hotel was fantastic! The location is very convenient, with a tram stop and a convenience store just nearby. Getting around is easy, and they even provide a free shuttle to Sapporo Station, which was a lifesaver, dragging suitcases in the snow is no fun at all. It’s also super easy to get to the airport, as the airport limousine stop is right in front of the hotel. Overall, a superb choice for anyone visiting Sapporo!

Low-key loved this hotel! The location is super convenient—literally right next to JR Hakodate Station, so getting around the city and visiting the main attractions is really easy. The staff were super nice and welcoming, always smiling and ready to help. The room was clean and comfy. There’s also an onsen and sauna, which was perfect to chill in after a long day of walking around. You can also grab free amenities in the lobby, which is a nice touch. Breakfast was honestly so good and unlimited. There were fresh sashimi, salad, fried chicken, fish, pancakes, croissants, and the super tasty Hokkaido milk ice cream. And a lot more—just look at the photos! Overall, great vibe, great stay. Would totally come back again. 🫶

The front desk was super friendly and welcoming and were so patient when we had trouble asking about parking. The hotel offered on site parking overnight. The room was nicely designed and clean, the bed was comfortable and they had onsens on the ground floor and basement. The highlight was definitely the buffet breakfast. The dining area was quite small so it was a bit crowded when we went but don’t be fooled, there was a huge selection and everything was so fresh and so tasty. Our favourite was the all you can eat sashimi and salmon roe and the freshly made tempura shrimp. I would return just for the breakfast 😛

1) Japanese room is old but thankfully no funny smoke odour etc. decent sized and good for 2 large luggage - they will come and prepare your futon at around 5-530pm. 2) water park is good for kids, with 2 fun slides and some kiddo water slide. The indoor wave pool is big and there’s float and swimwear rental available too (unlike Rusutsu which doesn’t have such options). 3) Dinner was meh - wide selection but taste was alright. The dining buffet area is quite smoky though from the cooking and is quite a turnoff. 4) arcade at B1 is good for entertainment. 5) onsen is awesome. If timed right, you can watch fireworks from the onsen - it has a large sliding glass panel which is open during non-winter period. 6) daily fireworks - awesome

Location was excellent. 5mins walk fr station. Surrounded with shops, restaurants, convenient stores and the morning market is just 3 mins walk away. Can see the harbour n mountains fr hotel room. Beautiful place. Hotel staffs friendly n helpful to my enquiries. Lots of seafood places to eat.

Location is good. Room is clean and comfortable. Breakfast is superb with lots of seafood selection. The onsen is on the top floor with a beautiful view.

A Relaxing and Convenient City Getaway I thoroughly enjoyed my recent stay at this hotel. Its location is unbeatable—right in the heart of the city, with shops, restaurants, major sights, and public transport all just a few minutes’ walk away. It made getting around incredibly easy and stress-free. The hot spring facilities were wonderful: clean, well-maintained, and pleasantly quiet. The water was at the perfect temperature, and soaking in the onsen provided the ultimate relaxation after a day of sightseeing. My room was spotless and comfortable, with fresh linens, modern amenities, and good soundproofing for a peaceful night’s sleep. Housekeeping was excellent throughout my stay. The staff stood out for their politeness and attentiveness—everyone from reception to the concierge was friendly, professional, and quick to assist with a genuine smile. Overall, this hotel offers a great combination of prime location, soothing onsen, clean rooms, and warm service. Perfect for anyone seeking comfort and convenience in the city. Highly recommended!

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.