Hotele w Sapporo z balcony

An amazing host and an outstanding stay! Highly recommended The host is incredibly easy to communicate with and always replies so promptly, which made our entire trip hassle-free. The place itself was sparkling clean, and all the amenities and essentials were fully provided and in great condition. What touched us the most was when a small issue came up during our check-out. The host went above and beyond to help us handle it quickly and smoothly. We are deeply grateful for the kind and prompt assistance! The host is truly a wonderful host who genuinely cares about his guests. We would definitely choose to stay here again next time!

The environment of the hotel can be described as extremely pleasant, and the service is also extremely thoughtful and considerate. The room is even more magnificent and exquisitely beautiful. The feeling of soaking in the hot spring is really extremely comfortable and pleasant. However, the chair that is directly facing the window really makes people feel extremely uncomfortable. It is really stiff, and the back of the chair is pitifully short, and it simply cannot give the due support to the head and neck.

日式公寓式酒店； 21:00前有人值守；房間乾淨整齊 ；洗衣機 、衣物消毒櫃、加濕器、空氣凈化器、加熱器； 廚房內設備齊全 沒有刀 沒有調味 其他都很齊全；日式浴缸、淋浴；服務非常好 入住退房便捷；附近很多水果店、便利店、一家KFC、一家早餐店（漢堡 咖啡）、吉之島，特別是水果店 品類很豐富新鮮 價格比札幌中心便宜；步行10分鐘 到琴似JR站 goole地圖很準確 ，琴似到札幌JR需要10-15分鐘 ； 忘記了拍照片 就借用了展示照片 實物與照片一樣 無差別

We only had 1 night to stay in this beautiful paradise 🥲🤍 It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍 Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹 Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots. Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️ Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too. Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️ Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹 I can’t wait to come back here again with my partner 🤍

I had a wonderful stay at this hotel. The view from the room was absolutely beautiful, and the large window allowed us to enjoy the full scenery outside, which made the stay even more relaxing. The room also comes with a bathtub, which was a great bonus — perfect for soaking and unwinding after a long day. Overall, it was a very pleasant and comfortable experience. Nearby there are lawson, 7-11, family mart and big supermarket near our hotel. Opposite our hotel, there is a ramen shop that have very nice ramen and chicken karage. But the only thing the train station is a bit far from the hotel.

Satisfied, it is our favorite style, it is very comfortable to live

Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with.

A nice new and clean hotel. The room is spacious for 4 people. There is no reception, need to check in through a tablet and vdo call. The hotel provides good wifi. There is an elevator and shower, no bathtub. There is a small space for 2 cars parking in front of the hotel. The hotel is about 1 km from Sapporo station (where Daimaru and Stellar are located). There are paid parking lots and convenience stores nearby.

I had a wonderful experience at this hotel in Sapporo. They kindly allowed me an early check-in, which made my trip so much more comfortable and stress-free. The interior design is beautiful and modern, creating a very relaxing atmosphere. I especially loved the human-less (self) check-in system — it was smooth, quick, and very convenient. The highlight of my stay was definitely the amazing jacuzzi bathtub. It was perfect for relaxing after a long day of exploring the city. Overall, this was one of my best stays in Sapporo. Highly recommended!

Perfect Location. So close to the Subway and the Curry House downstairs is a bonus. So close to all stores and restaurants. The home itself is absolutely Fantastic. Comfortable beds, nice and quiet. Perfectly set out to make a great stay for the Japanese Home Experience. Thank you Eternal! We will return next trip to Japan