Butikowe hotele w mieście Aqaba

„Service was great,Staff at Reception, Housekeeping, Restaurant, and Spa were excellent. Easy going and anticipating needs. Hotel is clean..Rooms are superb… We enjoyed our stay and will recommend this hotel to our friends. Thank you and keep it on.”

„We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!”

„Good value hotel in Jordan I have stayed in 5 hotels during 11 days of trip in Jordan. This is the best one !⭐️⭐️⭐️⭐️⭐️ All of the staffs are so friendly and nice. The restaurant staff is helpful and considerate . On the second day morning, she remembered my breakfast preference 😨, even the details. There’s an Italian restaurant right near the hotel. You can enjoy discount yet there were cakes,drinks and shisha. The room is so comfortable and new. I love the design. The night view is so lovely and magnificent. The amenity are good , it’s way better than Movenpick hotel. This hotel offers Dead Sea products for the guests. You can have free drinks from the fridge as well.”

„Hotel znajduje się w doskonałej lokalizacji, a pokój jest czysty. Personel jest pomocny i przyjazny. Tuż przy holu znajduje się sklep z pamiątkami, którego właściciel jest bardzo sympatyczny. Podobało nam się śniadanie, ale basen jest nieco rozczarowany. Tak czy inaczej, znalezienie przyzwoitego pokoju w tej cenie w Akabie nie jest łatwe. Jesteśmy bardzo zadowoleni z naszego pobytu tam!”

„Our stay in this hotel was very good. The staff of this hotel was very helpful and very nice with us. The breakfast is a buffet with traditionnal jordan food and it was good.”

„The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful”

„Attention l’appartement une chambre se situe au niveau inférieur sans vue sur l’extérieur. Cela n’est pas précisé lors de la réservation sur trip.com. De plus, les photos de l’appartement de correspondent pas car on y voit un balcon avec vue mer mais il n’y en a pas. Et la moitié de l’hôtel est en rénovation. La piscine sur le roof-top n’est pas accessible.”

„Pejzaż basen jest bardzo piękny. Są 2 baseny dla dorosłych, baseny rodzinne i ślimaki są tak położone, że nie wpływają na baseny dla dorosłych. Plaża jest piękna, można snorkelować. Bardzo ostrożna obsługa. Położenie hotelu jest super, ponieważ bezpośrednio na Morzu Czerwonym. Obiad może być również dobrze poza hotelem. Śniadanie w formie bufetu jest obfite i wszechstronne. Bardzo wyluzowany pobyt. ”

„It was a very good hotel during my stay in Jordan. Security was also very kind to me 々 Japanese. It was delicious about breakfast and it was close to the center so I could sightsee on foot. We were moving by car rental, but it was good to be able to park well.”

„Роскошный отель! Свежий ремонт и обстановка! Запах отеля - восторг! Потрясающее качество постельного белья и есть выбор подушек. Классный пляж с белым песком, но вода освежающая. Потрясающие завтраки и ужины в ресторане. Тирамиссу лучше , чем на родине десерта:) была ситуация когда понадобился градусник, а на помощь подошел медик отеля, провел короткий осмотр. Благодарим за заботу!”