Hotele Hot Springs w mieście Sapporo

„We loved staying here and the surprise upgrade we received was unexpected and much appreciated. The room was spotless and well thought out. Service was friendly, welcoming and professional. The food was fantastic with some local options and a wide range of western and Asian offerings. The price we paid was very fair for the room we stayed in and I would stay here again in a heart beat and would recommend.”

„We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.”

„Right outside the hotel there is a bus stop and access to the property is convenient (but I drive from Sapporo anyway). The room overall condition met expectation although I am quite disappointed that they only assign me to the second floor, and literally people from outside can see me if I don’t lower the blinds. There are 4 solo onsen rooms available for private use and it is recommended that the usage time stays at 40 mins. For the onsen, the public one is good although it is relatively small, and can be crowded sometimes. Overall, you come to Jozankei because you want to escape from the hustle and bustle and I enjoy my time there. But consider how much I pay for the room and board with virtually no view, there are plenty options out there that could get the most bang from the bucks. Verdict: Nice ambience but not worth for money”

„A Relaxing and Convenient City Getaway I thoroughly enjoyed my recent stay at this hotel. Its location is unbeatable—right in the heart of the city, with shops, restaurants, major sights, and public transport all just a few minutes’ walk away. It made getting around incredibly easy and stress-free. The hot spring facilities were wonderful: clean, well-maintained, and pleasantly quiet. The water was at the perfect temperature, and soaking in the onsen provided the ultimate relaxation after a day of sightseeing. My room was spotless and comfortable, with fresh linens, modern amenities, and good soundproofing for a peaceful night’s sleep. Housekeeping was excellent throughout my stay. The staff stood out for their politeness and attentiveness—everyone from reception to the concierge was friendly, professional, and quick to assist with a genuine smile. Overall, this hotel offers a great combination of prime location, soothing onsen, clean rooms, and warm service. Perfect for anyone seeking comfort and convenience in the city. Highly recommended!”

„This place is more than expect! We enjoyed onsen everyday! Very privacy and chill, both indoor and outdoor onsen in -12'c was amazing and set you warm! Room is small as in the picture but not a problem when trade off with the location / onsen / breafast japanese traditional (buffet ikura / mentaiko / sweet shrimps) We definitely would be back again for sure! Till next time!”

„📍 Excellent Location · Convenient Transport: Just a few minutes' walk from Ōdori Station, with direct access to the underground shopping arcade. · Nearby Attractions: Within walking distance to Ōdori Park (famous for its Christmas market) and the shopping streets, ideal for sightseeing and shopping. · Great Amenities: A convenience store is located right downstairs, perfect for quick purchases and daily necessities. 🏨 Hotel Facilities & Services 1. Thoughtful Room Design · Separate toilet and bathroom, allowing multiple family members to use simultaneously—ideal for families. · In-room mini-kitchen and washing machine provided, adding convenience for longer stays or family trips. 2. Dining & Leisure · Varied Breakfast: A rich selection that ensures a satisfying start to the day. · Onsen Facilities: The hotel offers hot spring services (not experienced this time). ⛄ Travel Experience · Thanks to the hotel's prime location, we easily visited Ōdori Park's Christmas tree and enjoyed playing in the snow. · The nearby underground shopping arcade made for a compact and fulfilling shopping and sightseeing itinerary. Overall, its good for us, and definitely will come back.”

„Overall experience was good, location is excellent. Very convenient to go to and from New Chitose airport by bus, Susukino metro is 5 mins walk. I like that they have coin laundry, vending machine and public bath in the hotel. Water in the public bath was a little too hot (probably over 45oC) but I guess that's normal to Japanese. The only thing I don't like is that the check in time is stiff 15:00 whether the room is vacant or not, but that's still acceptable.”