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Opublikowano2 gru 2023
DonW1128
Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Cena za noc od:276 USD
Opublikowano18 lis 2025
ArzonSayohat
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel, is a wonderful place to stay in the heart of Switzerland’s breathtaking nature. The hotel is located in the incredibly picturesque village of Wengen, offering fantastic views of the mountains, the Lauterbrunnen Valley, and the iconic Jungfrau region. The location is simply stunning — peaceful, fresh mountain air, and a true alpine atmosphere that makes your stay unforgettable.
The room was very comfortable, clean, and equipped with everything you need for a pleasant stay. You can feel the attention to detail throughout the hotel: comfortable beds, quality linens, a good shower, and a cozy interior. The atmosphere is warm and welcoming, and the staff is friendly and always ready to help.
What stands out the most is the excellent value for money. For this level of comfort, service, and such an amazing location, the hotel is truly impressive. Ski lifts, hiking routes, and local restaurants are all within walking distance, making it a perfect base for exploring the area.
I highly recommend Hotel Victoria Lauberhorn to anyone who wants to enjoy the beauty of the Swiss Alps and have a comfortable, memorable stay.
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Cena za noc od:183 USD
Opublikowano1 lis 2025
My Dang
Room was very clean and cozy. The hotel staff was very friendly and supportive. They also gave me a ticket for free transportation in Interlaken during my stay there. Coffee was provided for free at the lounge. The location was convenient to go to the Interlaken West train station!
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Cena za noc od:86 USD
Opublikowano6 lis 2025
Gość
I have stayed at this hotel for 2 days.
I liked the heating in the room because it was very cold and dark outside after 5 p.m. The heating was great for cold weather. Also, the breakfast was good, with a variety of tasty dishes. The staff serving breakfast were very kind and attentive, especially Frank, who was professional in serving the guests.
However, the single room’s amenities were not very good. The bedsheet had dark spots near the charging station located at the head of the bed. There was a clog in the sink’s pipe, and water didn’t drain properly. The view was not pleasant as it faced a building under refurbishment.
Additionally, the staff at check-in were unable to provide sufficient information about local sightseeing and dining options; they only recommended one restaurant.
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Cena za noc od:148 USD
Opublikowano7 paź 2025
Gość
It’s a special experience and the view and environment are gorgeous. The room is clean. It’s better to have at least two night stay.
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Cena za noc od:144 USD
Opublikowano28 wrz 2025
Jesyn
Great location right next to Interlaken West station, which makes getting around super easy.
The hotel is modern, very clean, and the staff are friendly and helpful.
Breakfast was delicious with plenty of choice.
Rooms are comfortable but a bit on the small side, and some amenities like a fridge would have been nice.
Overall, a very good stay — convenient and reliable base for exploring the area.
Thank you for the hospitality
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Cena za noc od:368 USD
Opublikowano24 maj 2025
Gość
We loved everything about this hotel and cannot recommend it enough. Easy 7min walk to the train station, everything was just a walk away as such. Very nice and responsive staff and an amazing breakfast everyday. If you get the rooms with a view like us and nothing better than this, viewing the snowy mountains from the big balcony.
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Cena za noc od:201 USD
Opublikowano23 lut 2025
kris_0
Location – 9.5/10
The hotel is in a prime location, just a 5-minute walk from Interlaken Ost train station, making it a convenient base for exploring the Jungfrau region. It’s also a short walk to the Aare River, Harder Kulm funicular, and Interlaken’s main shopping and dining areas. The hotel itself sits in a quiet and scenic spot, offering great views of the mountains.
Rooms – 8.5/10
The hotel offers both historic and modern rooms, so the experience can vary depending on what you book.
Historic rooms (in the main building) feature high ceilings, elegant decor, and antique-style furnishings, giving a grand, old-world charm.
Modern rooms (in the newer wing) are sleek and contemporary, with all the latest amenities.
Some rooms come with balconies offering stunning views of the Swiss Alps, which is a major highlight!
Beds are comfortable, and bathrooms are spacious and well-equipped with quality toiletries.
Service – 8/10
The staff is friendly and professional, offering helpful local tips and seamless check-in/check-out. However, during peak tourist seasons, service can feel a bit stretched, especially at the reception and breakfast area.
Dining – 8/10
Breakfast – A rich buffet with Swiss specialties, including fresh bread, cheeses, cold cuts, eggs, and great coffee. The selection is good, though the breakfast room can get crowded.
Restaurant & Bar – The on-site restaurant offers delicious Swiss and international cuisine, though the menu is slightly limited. The hotel bar is a great place to relax after a long day of exploring.
Wellness & Facilities – 8/10
Spa & Sauna – A small but relaxing wellness area with a sauna, steam bath, and relaxation space—perfect after a day in the mountains.
Outdoor Seating & Garden – The hotel has a lovely terrace and garden area for relaxing with a drink while enjoying the views.
Parking – Limited on-site parking is available, but it fills up quickly.
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Cena za noc od:240 USD
Opublikowano5 sty 2026
Ayhan98
The hotel has a good location with a nice view and is directly by the river. Parking is available with plenty of space, but it is charged per day. The hotel itself feels very old-fashioned.
Late check-in was advertised as available 24 hours, but the promised email with the access code never arrived. After calling, someone answered immediately and helped us enter. At check-in, we also had to pay the tourism tax and parking fees.
The room was very outdated and smelled poorly ventilated when we entered. The heating barely worked, was only lukewarm, and turned off completely during the night, making the room very cold. When we mentioned this at breakfast, the staff reacted in a dismissive way, stating that the room was not cold and saying “we are not in Africa, where it needs to be that warm.” This comment felt inappropriate and unprofessional, and after that reaction we did not feel comfortable raising further concerns.
The room had a balcony with a nice mountain view, but the balcony was shared with other guests, which was not mentioned in advance. The bathroom was private and had a bathtub with a shower, but it was very outdated. Hot water was available, however the shower curtain had an unpleasant smell.
Breakfast was provided with limited selection, which we were aware of beforehand. The breakfast room itself was fine, but the staff generally appeared grumpy and very loud, creating an uncomfortable atmosphere. Check-out was easy and uncomplicated.
The hotel is relatively inexpensive compared to others, but this does not justify the outdated condition or the way guests are treated. With better service and some renovation, the hotel could be much more pleasant.
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Cena za noc od:153 USD
Opublikowano24 lis 2024
Anonimowy użytkownik
Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
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Cena za noc od:195 USD