Hotele z parkingiem w: Ipoh

On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.

For the price, I think it is a reasonable option.  However objectively: 1. The air-cons don't work well - one of them was leaking.  The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about.  To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.  2. The hot water was very good despite some reviews.  However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.  3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both.  They only cleaned 1.  I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.  4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.  5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.  6. The staff were helpful and friendly.  Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).  7. Suggestion - build a small ramp to go up to the hotel from the road if possible.  It will be helpful for luggage and older folks / wheelchairs etc.  All in all, it was a decent stay.  Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained. 

A spacious unit, definitely suits a group of 4 adults. Having all necessities amenities like TV, fridge, cooking stove and microwave for people who aimed for staycation. Parking spots also available.

We returned back to Cititel Express Ipoh Hotel for our recent vacation, & had another wonderful experience 🥰 The hotel management & entire staff crew do their best to maintain high standards for their services & overall cleanliness of the room & hotel environment. Keep up your awesome work!

This hotel truly offers a special atmosphere. The staff went above and beyond; our names were even on a welcome board! We were upgraded and treated like VIPs. The general manager clearly fosters excellent hospitality. Even a waiter moonlighting as a village trekking guide made our experience unforgettable. It felt more like a home than a hotel. If you're looking for authentic warmth and connection, this is it!

A perfect stay at an affordable price. The unit was clean, well-designed, and fully equipped, and the apartment facilities were excellent—spacious pool, clean surroundings, a gym, and a ping-pong area with a beautiful view of Perak city. The location was ideal, close to great food, shopping centres, and attractions in Ipoh. I truly enjoyed my stay and would definitely return on my next visit to Ipoh.

Very unpleasant experience. I would never book this hotel again. Even though we stayed for only one night, too many things went wrong. When we arrived, the receptionist couldn’t find our booking. After that, we were given a hotel access card that was very old and broken with tape patched. When we went to the room, the door was already slightly open. Inside the room, the DB box cover was open and hanging upward, which felt unsafe. There were no refills for tissue paper, shampoo, or shower gel, and there was no hair dryer at all. the pillow cotton is coming out, all furniture are old and not well maintained. To make things worse, at around 2:20 a.m., all the electricity suddenly went off — all switches stopped working and there was no power. Overall, a very bad experience and definitely not worth it.

The hotel location is excellent, very convenient for business travellers. The room was clean and well-maintained, and the amenities provided were good. Service was average, could be improved with faster response from staff. Overall, a comfortable stay and good value.

We travelled in a group of 3 female friends. I have to say I booked this place due to its industrial themed rooms. It's definitely nostalgic and rustic but the cleanliness is still very much up to standard. We even had a balcony and managed to catch a glimpse of fireworks in a distance. In the morning, we caught the sunrise as well. It's beautiful. The location is best! 👍🏼 it's just next to the famous Thean Chun Coffeeshop, where you get to eat shredded chicken noodles, popiah, asam laksa, Satay, char kway teow. Will definitely recommend this place to others. The only one thing is u will need a little patience when it comes to service. The staff left us standing aimlessly where she went up to the room.

The location very good. You can walk to many famous restaurants in Ipoh old town. All not more than ten minute, very convenient. House is very big and bed is comfortable. But the smell from the sewer is very strong and extremely unpleasant. It helped when you close the toilet’s door. Not much soundproof,you can hear other guests walking and chatting at the corridor. It can be quite noisy in the morning and night when people passing by. The design of the car park is a nightmare. It’s octagon shaped - really challenging when you drive the car up to level 7 in one go. The management team quite approachable. They will collect RM300 for damage deposit through credit card. And will return in 1-2 days after your check out. ( I haven’t checked if I received the return).