Malakka Hotels with Pools

„This the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant.”

„Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.”

„I had a lovely stay at this hotel. The cleanliness was impressive, with the room and common areas kept spotless. The food was equally good - fresh, well-prepared, and flavourful. Every meal (breakfast) was enjoyable, reflecting great attention to quality and hygiene. Overall, the Hallmark Crown Hotel provided a comfortable and satisfying experience.”

„Love the stay and the management is very helpful. Very recommended for others”

„Hotel jest strategicznie położony w pobliżu Jonker Street, co jest bardzo wygodne. Jednak, czystość potrzebuje poprawy. Inne, wszystko inne było zadowalające.”