This is amazing! Thank you for a wonderful stay. Everything was perfect: the location, service, cleanliness, style, and comfort. Everything is brand new and of very high quality. The bedding is fantastic, the bed is comfortable, and the shower is a special treat – the water pressure and drainage are excellent, and anyone who travels a lot will understand what I mean. Perfect. 10 out of 10. The view is an added bonus!
W czasie pobytu w obiekcie takim jak Eco House Merisi w mieście Keda znajdziesz się w górach, 11,9 km od miejsca takiego jak KTW i 26 km od atrakcji takiej jak Park Narodowy Mtirala. Willa znajduje się 50,8 km od atrakcji takiej jak Grand Mall i 51,1 km od miejsca takiego jak Kasyno Eclipse.
Do pokoju przylega taras, z którego roztacza się piękny widok. Dostępne są również takie udogodnienia rekreacyjne, jak basen odkryty. Ten willa oferuje również udogodnienia takie jak bezpłatny bezprzewodowy dostęp do internetu i grill węglowy.
Śniadanie kontynentalne jest podawane codziennie od 9 do 11 za opłatą.
Recepcja jest czynna w określonych godzinach. Udogodnienia na miejscu to bezpłatne parkowanie samodzielne.
Poczuj się jak w domu w 7 oryginalnie udekorowane pokojach, których wyposażenie to prywatne baseny. Do pokoju przylega balkon. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem.
Pokój był przestronny, czysty i położony w bardzo strategicznym miejscu. Zameldowanie przebiegło sprawnie i wygodnie. Niestety, brakowało płynu do mycia naczyń, chusteczek higienicznych ani działającego wieszaka na ubrania. W jednym z pokoi nie było prądu ani wody. Właściciel rozwiązał problem z wodą dopiero następnego dnia, a prąd został przywrócony dopiero około dwie godziny po zameldowaniu.
The only positive thing is the location next to the shopping center and all the good restaurants. There was no cleaning for 2 days, the breakfasts were absolutely useless. Everything was withered as if it had been cut the day before yesterday.
Отель хороший, расположение прекрасное, а какие виды из окна! Единственный минус, что очень много народу и в лифт буквально человеческая пробка, особенно в час пик (чек аут).
Amazing location right in fron of the sea. The outdoor pool makes it even better . The hotel was very clean we quite enjoyed our stay. However I’d recommend the receptionists to smile more.
W czasie pobytu w obiekcie takim jak Komunna Luxe znajdziesz się w samym centrum miasta Batumi, 2 minut samochodem od atrakcji takiej jak Jewropiejskaja Płoszczad i 10 minut od miejsca takiego jak Plaża w Batumi. Hotel (przy plaży) znajduje się 0,6 km od atrakcji takiej jak Katedra Matki Bożej w Batumi i 0,6 km od miejsca takiego jak Katedra Narodzenia Najświętszej Maryi Panny.
Udogodnienia rekreacyjne to basen kryty. Dostępne są również takie udogodnienia, jak bezpłatny bezprzewodowy dostęp do internetu.
Apetyt gości obiektu Komunna Luxe zaspokoi restauracja. Ożywcze napoje znajdziesz w jednym z lokali: bar/salon klubowy.
Udogodnienia biznesowe to recepcja całodobowa, przechowalnia bagażu oraz winda.
Poczuj się jak w domu w 150 klimatyzowanych pokojach, których wyposażenie to Telewizory Smart TV. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem, a telewizja kablowa — rozrywkę. Prywatna łazienka — wyposażenie: prysznic, suszarki do włosów i kapcie. Udogodnienia obejmują sejfy i biurka oraz sprzątanie raz w tygodniu.
Obiekt Krupitskiy House położony jest w miejscowości Czakwi. Oferuje on odkryty basen, bezpłatne Wi-Fi i bezpłatny prywatny parking.
Wyposażenie wszystkich opcji zakwaterowania obejmuje klimatyzację i telewizor z płaskim ekranem. Do dyspozycji Gości jest też taras oraz prywatna łazienka z prysznicem i bezpłatnym zestawem kosmetyków. Kuchnię wyposażono w lodówkę i płytę kuchenną.
Podczas pobytu Goście mogą odprężyć się w ogrodzie.
Odległość ważnych miejsc od obiektu: Dworzec kolejowy w Batumi – 8 km, Twierdza Petra – 11 km. Lotnisko Lotnisko Batumi znajduje się 18 km od obiektu.
Потрясающий отель в самом сердце Батуми, напротив площади Европы, в историческом здании с астрономическими часами. Отель сети IHG открылся в конце декабря 2025 года. С первых минут ощущаются забота, внимание персонала и безупречный стиль.
Мы проживали с 3 по 7 января в стандартном номере с кроватью king size на 3 этаже, с видом на историческую часть города, площадь и Batumi Tower. Просторный номер с высокими потолками, центральным кондиционированием, очень тёплый и комфортный зимой. В номере: пушистые халаты, мягкие тапочки, гладильная доска и утюг, капсульная кофемашина, чайный набор, стильные бокалы, Smart TV с YouTube, мини-бар (за доплату). Вода пополнялась ежедневно. Уборка — отличная, большое спасибо сотрудникам housekeeping, косметика качественная, при заселении есть гигиенические наборы ( зубные щетки и прочие принадлежности).
SPA во время нашего пребывания ещё не работал, но был открыт фитнес-зал. Отдельно отмечу кровать и постельное бельё — спали великолепно.
Завтраки сначала были в формате шведского стола (горячие блюда, выпечка, сыры, качественный кофе и чай), позже — по меню: яйца Бенедикт, тосты с лососем или беконом, сырники, панкейки. Сервис на завтраках — на очень высоком уровне.
Особо хочется отметить сотрудников ресепшен: все очень доброжелательные, говорят на нескольких языках, в том числе на русском, что было очень удобно. Отдельная благодарность ассистенту менеджера Автандилу за внимательное отношение и помощь, такого гостеприимства я еще не видела. Спасибо Нане за поздний выезд.
Мы остались полностью довольны отелем и сервисом, обязательно вернёмся и будем рекомендовать друзьям.❤️
Pokój był bardzo czysty. Byłam świadkiem, jak prali go 3 razy (byłam zaskoczona).
Codzienne sprzątanie. ciche i przestronne. Lepiej zatrzymać się tutaj niż w hotelach pierwszej linii, nie ma takiego ruchu pod oknami, a jednocześnie do morza można dojść z dziećmi w 10 minut. lokalizacja jest bardzo dobra)
Hotel dysponuje bezpłatnym basenem, sauną i siłownią. wszystko jest w dobrym stanie, nie jest zużyte. rozrywka dla dzieci (maszyny VR, kącik dla dzieci itp.), ale za pieniądze. Restauracja zasługuje na 4 gwiazdki za smak i cenę.
Byliśmy bardzo zadowoleni.
Świetny
Oceny: 48
9,2/10
Cena od
20 832 PKR
za noc
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8.1/10
Very Good
GGuest UserThe apartment smelt of stale smoke a lot but was relaxing and had a great view. The check-in was easy and straight forward at reception and the receptionist was kind.
Great views from the balcony, with much more privacy than other orbi apartments. I’d recommend it’s worth the money - not a palace but decent.
SSaumyaleo31We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations.
The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise.
Here were the key concerns:
1. Language & Service Gaps
For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated.
2. Inedible Food on Day 1
On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property.
3. Repeated WiFi Failures
Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication.
4. Shower Head Burst - No QC?
The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional.
5. Breakfast Quality Below Standard
The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated.
6. Room Service Delays
Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify.
Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property.
For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.
AAnonymous UserThe hotel left mixed impressions. On the positive side, the location is good: the botanical garden is nearby, many places are within walking distance, and getting to Batumi is convenient. The sea view from the window was beautiful, especially in the evening. The price was also quite reasonable.
The apartment had all the basic necessities, but some small comfort items and supplies were missing: there was no laundry detergent, no sponges, and it was unclear where the trash area was located. The wardrobes were assembled strangely and kept opening by themselves all the time. The water pressure was rather weak, making it uncomfortable to wash long hair.
The strangest part was the breakfast situation and the café organization. We were told in advance that we could come for breakfast at any time, but when we arrived a little after 12 PM, we were told that breakfast was no longer being served. At the same time, the café was almost empty — we stayed in May, during the off-season, so there were barely any visitors.
The next day the situation repeated itself: before checking out, we wanted to have breakfast, but it turned out that the café opened later than the time written on the door. Through the administrator we found out a different opening time, and then the café was additionally delayed by around half an hour. As a result, we never managed to have a calm breakfast before departure.
The breakfasts themselves were also questionable. The English breakfast in the café costs around 24–25 GEL separately and was extremely greasy and oily — literally a “cholesterol festival.” If you stay for a longer period, it gets tiring very quickly. There were alternatives, but they looked much less worthwhile in terms of price and portion size, so I’m not sure there is much point in booking breakfast included.
There was also an uncomfortable situation with the staff: we walked past the security guard many times, but later we suddenly started being questioned about who we were and where we came from, as if we were doing something suspicious. After check-out, we were also asked to wait while they checked whether anything had been stolen from the apartment. It felt awkward and unpleasant.
Overall, the hotel is fine for a short stay because of the view and location, but the service and organization left mixed impressions. Also, be prepared for a very specific driving style in this region.
BBuerderenLocated in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
SsmithHotel location is good, very close to Batumi's European Square and the seaside trail. The service attitude of the hotel was very bad. I returned to the hotel at 9 o'clock on the night of the stay. The door lock of the room could not be opened. There was a staff member in the whole hotel. I couldn't open it with the hotel card. I said that there were no technicians now and offered to open another room for us. Solve it tomorrow morning. Because we will return to Tbilisi the next morning, the time arrangement is tight, and all the luggage is in the room, and there is no peace of mind to change the room, so I insist on asking the hotel to find a way to open the door, but the hotel has been shirking. After dragging for 2 or 3 hours, through the coordination of Trip.com , the manager came to the scene. At first, he did not solve the problem in the attitude of solving the problem. He said that the door was originally good, but why it would not open now. It was not until 2 am that the door was opened and the room was changed for us. During the whole process, we stayed outdoors for 5 hours. If the hotel handles it early, it can solve the problem in up to half an hour. Here I would like to thank Trip.com , the overseas hotel department customer service staff of Trip.com have called the hotel many times during the handling of the matter and given us a lot of help.
MMarinaaa_009I stayed in these apartments from February 11th to 17th. When I checked in, the room was spotless and smelled amazing! I really liked that I didn't need to talk to anyone before checking in; I could just go straight to my room. The hosts of these apartments provided detailed instructions on how to check in and were always ready to help 🥹🩷. The room has a clothes dryer, iron, hairdryer, dishes, and extra blankets in case it gets chilly. I would happily come back here again! Thank you 🩷🥰
GGuest UserExcellent location. We were vacationing with friends, and it just so happened that we had almost the entire floor to ourselves. Everything is within walking distance; all attractions are nearby. It was a bit noisy outside the window in the evenings, but that wasn't due to the hotel itself. The hotel itself is new; that's clear to see.
GGuest UserThe building is in a good location and has market and stores close to it.
The dont have phones in the room so one night I went to the reception to ask for toilet paper because i had finished and they told me they dont have and it would be better if I go to the market to buy one or come next day morning to get one. We are talking about a huge brand with thousands of rooms and I cannot understand how is it possible they dont have toilet paper or why the people attending the reception can not handle small issue this property.
RRomanCoconut🇺🇦: Дуже привітний персонал, хороші та сімейні люди. Смачні сніданки. Шикарний вигляд. Басейн на даху. Чисті та дуже свіжі номери. Є все для приємного відпочинку. Максимальна рекомендація. 10/10.
🇺🇲 Very friendly staff, great and family-oriented people. Delicious breakfasts. Gorgeous view. Rooftop pool. Clean and very fresh rooms. Everything you need for a pleasant stay. Highly recommended. 10/10.
🇨🇳非常友好的员工,优秀且家庭友好的人们。美味的早餐。壮观的景色。屋顶游泳池。干净且非常清新的房间。提供了一切让人愉快度假的设施。强烈推荐。10/10。
🇷🇺Очень приветливый персонал, хорошие и семейные люди. Вкусные завтраки. Шикарный вид. Бассейн на крыше. Чистые и очень свежие номера. Все есть для приятного отдыха. Максимальная рекомендация. 10/10.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.