Hotele z: Wifi w Adjara, Georgia

I booked this hotel for 2000 rubles a night, come on! Then I read a bunch of bad reviews saying it was a waste of money, dirty, etc. But for me personally, everything was great. My room was nice, they checked me in kindly, and they were always reachable. (Block K) The only inconvenience was the casino music 24/7, but that's the only downside. I had a blast in every sense!

We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations. The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise. Here were the key concerns: 1. Language & Service Gaps For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated. 2. Inedible Food on Day 1 On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property. 3. Repeated WiFi Failures Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication. 4. Shower Head Burst - No QC? The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional. 5. Breakfast Quality Below Standard The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated. 6. Room Service Delays Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify. Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property. For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.

The hotel left mixed impressions. On the positive side, the location is good: the botanical garden is nearby, many places are within walking distance, and getting to Batumi is convenient. The sea view from the window was beautiful, especially in the evening. The price was also quite reasonable. The apartment had all the basic necessities, but some small comfort items and supplies were missing: there was no laundry detergent, no sponges, and it was unclear where the trash area was located. The wardrobes were assembled strangely and kept opening by themselves all the time. The water pressure was rather weak, making it uncomfortable to wash long hair. The strangest part was the breakfast situation and the café organization. We were told in advance that we could come for breakfast at any time, but when we arrived a little after 12 PM, we were told that breakfast was no longer being served. At the same time, the café was almost empty — we stayed in May, during the off-season, so there were barely any visitors. The next day the situation repeated itself: before checking out, we wanted to have breakfast, but it turned out that the café opened later than the time written on the door. Through the administrator we found out a different opening time, and then the café was additionally delayed by around half an hour. As a result, we never managed to have a calm breakfast before departure. The breakfasts themselves were also questionable. The English breakfast in the café costs around 24–25 GEL separately and was extremely greasy and oily — literally a “cholesterol festival.” If you stay for a longer period, it gets tiring very quickly. There were alternatives, but they looked much less worthwhile in terms of price and portion size, so I’m not sure there is much point in booking breakfast included. There was also an uncomfortable situation with the staff: we walked past the security guard many times, but later we suddenly started being questioned about who we were and where we came from, as if we were doing something suspicious. After check-out, we were also asked to wait while they checked whether anything had been stolen from the apartment. It felt awkward and unpleasant. Overall, the hotel is fine for a short stay because of the view and location, but the service and organization left mixed impressions. Also, be prepared for a very specific driving style in this region.

I was extremely pleased with my choice of residence in Batumi. The location is excellent and you are never more 100 meters from banks restaurants entertainment centres Sea Etc. The staff at Bellevue are simply excellent and in case you need any help you get the full cooperation . The facilities at the residence are of a superior nature and you have everything that you need and everything is of quality brand. I can not wait to go back.

This is not a 4* hotel. These are apartments in a residential complex. The room is normal with a balcony, new and quite clean. There is a mini kitchen and a washing machine. There was no drinking water or basic kitchen items (salt, dish sponge, detergent). The location is good. Next to the sea, a park and a mall within walking distance. The airport is nearby The breakfasts are modest. For some reason, everything that should be hot is cold. They cook in advance. The only tasty thing is tea. This is a good 2* apart-hotel.

This modern and new apart hotel offers very reasonable prices. The location is convenient, with food places and supermarkets just a short walk away. The lobby is modern and well-equipped with lifts that work efficiently, ensuring a smooth check-in and check-out process. The rooms are modern and well-furnished, providing all the essential amenities. The showers are clean and hot, with hot water flowing quickly and at the right pressure. The towels are fresh and clean, and the rooms come with plates and cutlery. The balconies offer a pleasant view, adding to the overall comfort of the rooms. However, during our six-night stay (originally booked for four nights and extended by two more), we encountered a significant issue with the cleaning service. Despite being informed that cleaning was conducted every third day, we were left without any cleaning for the entire duration of our stay. When we inquired about the lack of cleaning on the fourth day, we were told to wait as if someone would come to clean later during the day. However, when we checked out after 6 nights stay, we still didn’t see any cleaning service. To make matters worse, when we ran out of toilet paper, we contacted the reception, but we were told to wait and someone would bring them to us. Despite our repeated requests for cleaning, the toilet paper remained unavailability until we checked out (two days later). Additionally, the towels were never changed during our stay. The lack of cleaning service was the most significant issue we encountered, as it forced us to take out the trash ourselves and repeatedly ask for toilet paper, shower gel, and other amenities. The absence of a phone in the room meant that we had to go down to the reception to raise any concerns, which was inconvenient and time-consuming. Overall, while the hotel itself is modern and well-equipped, the lack of a reliable cleaning service was a major drawback that affected our overall experience.

My wife and I stayed here from May 3rd to 8th, 2026. It's a good hotel with an excellent location. We had a room with a sea view, which was absolutely the best. The breakfasts were delicious. However, you have to specifically request toothbrushes, and sometimes they forget to bring them. Also, the exhaust fan downstairs makes a constant, loud humming noise.

I have spent there 4 days. Check-in 15:00, rather late. Check-out until 11:00, its early, be ready for that as well. The apartments are on the 4th floor of the Steps building. I have arrived by plane. The time to get from the airport to the apartments building is about 40 minutes by foot. Or you may take a bus, though its unclear to me how you may pay it the bus without Batumi card that I had. The weather was rainy about 75% of time. Its a typical winter in Batumi. The wifi was working in apartments well. The cleaning done was every day or at least you are asked whether you need that or not. You need to wait quite some time until hot water at the shower starts. Due to bad weather my plane was postponed. The host did not help me with dealing with it, he just wanted to take 30$ whilst we agreed previously on 13$ by 1 more night by phone. So I had to figure out my new plane ticket and leave in a hurry.

Located in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible. The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.

The arrival experience was very disappointing. I arrived at 12:30 PM, completed the registration, and signed all the required forms. After that, the receptionist simply stared at me awkwardly before asking, ”Do you know that check-in time is 3:00 PM?” I replied, ”Yes, I know.” He then remained silent, leaving me unsure of what to do next. Eventually, I had to say, ”Okay, I'll find my way.” What disappointed me most was the complete lack of hospitality. There was no offer to store my luggage, no suggestion of a place where I could wait, and not even directions to the lounge. I ended up sitting in the lobby until I approached the Front Desk Supervisor, Polina, who was exceptionally professional. She completely turned the experience around by delivering the level of genuine five-star service I had expected from the beginning. Another concern was the absence of a concierge service. Even more surprisingly, the receptionist did not seem to know what a ”concierge” is. My overall ratings: - Room: 8/10 - Bed: 10/10 - Bathroom: 7/10