The property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.
We had a wonderful experience at the Mercure Hotel Windhoek. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Great place for an overnight stay in Windhoek. The room was lovely and the food in the restaurant was quite good. Reception was very helpful and helped us book a 4am airport transfer to meet our 7am flight. They also prepared a travel breakfast pack for us. A very comfortable and easy stay here.
This Hilton is just like all the other Hiltons— clean, comfy, and tidy all around. Friendly staff made everything smooth, and the location was nice, right near all the main sights, shops, and more.
We grabbed burgers at the downstairs restaurant— it was really tasty and with good service! I recommend for a hassle-free stay.
Заехали поздно, но успели на ужин. В лодже есть кондиционер, включали на тепло (холодно вечерами очень). Бельё чистое, свежее, горячая вода, чайник с водой. Всё очень понравилось. Чудесная территория с ухоженными растениями, фотки, к сожалению, не загружаются. Остановились на 1 ночь, по пути из Уолфиш-Бей на Соссусфлей. Необычные старые машины на территории, пекарня с известными штруделями- лучше провести хотя бы полный день!
Położenie nie jest zbyt daleko od wszystkiego interesu, bezpieczeństwo jest dobre. Mają basen i sprzedają piwo, gdy sklepy są zamknięte. AC i lodówka działały doskonale. Żadnych problemów z gorącą wodą, jak również. Pracownicy byli świetni.
Moja jedyna skarga to łóżko bliźniakowe w pokoju oznaczone jako podwójne - choć było jasno stwierdzone, że są łóżko bliźniakowe, podwójne powinno mieć podwójne łóżko. Mój sen nie był zbyt wygodny w konfiguracji z dwoma małymi łóżkami, które stanowiły jeden król/królowa. Ale w ogóle miałem przyjemny pobyt.
Może polecić.
My stay at Safari Court Hotel Managed by Accor was nothing short of spectacular. The hotel's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible.
Bardzo dobry
Oceny: 41
8,5/10
Cena od
231 zł
za noc
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8.9/10
Very Good
GGuest UserThe property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.
MMike KBWe chose this hotel again because of the previous experience being so good the week before. Unfortunately this time around there was a mistake in the type of room required and despite reserving a king size bed we ended up with a twin room. We called and informed the reception of the mistake and they checked if our previous room was available which it was not. They asked us to give them some time and after a short while, we were called back and informed that they will upgrade us to a suite for the night at no extra cost because of the hassle. We were quickly moved to the suite which was more than we expected. We had a great last night In Namibia relaxing in the suite at the hotel. Which had a lounge, dining table and bedroom and was clean and spacious. Thank you for your effort. Always well supported by staff and nothing was too much trouble.
Aautumn titaniumThis place is a gem - convenient location in a safe/quiet neighborhood close to the city centre, clean and spacious room with kitchen and cooking utensils, free and secured parking, helpful and friendly owner, affordable rates. The place has no reception counter. To check-in, the guest has to arrange with the owner via phone or email prior to arrival. As I was on a long flight and I had no phone/data roaming in Namibia, I didn't see the owner's email and I was stuck outside the place without a way to get in. Luckily I drove to a nearby hotel and borrowed the phone to call the owner, and the owner (who actually lives elsewhere) came to open the door for me within 10-15 minutes. Next time if I come here again, I should contact the owner 1 day before arrival, so that the owner knows my arrival time and sends me the check-in instructions in time.
KKaty RogA very pleasant hotel!
We chose it to relax after a long flight and because the Go2Namibia shuttle stop is 5 minutes away.
The room is simple but clean.
There's a patio, a kettle, and a liter of water is provided, with good shower pressure. The hotel grounds are very pleasant, including a swimming pool. There's a Spar nearby where you can buy wine and some groceries. There's also a restaurant and pizzeria on site, and the prices are reasonable.
EELENA_I.This Hilton is just like all the other Hiltons— clean, comfy, and tidy all around. Friendly staff made everything smooth, and the location was nice, right near all the main sights, shops, and more.
We grabbed burgers at the downstairs restaurant— it was really tasty and with good service! I recommend for a hassle-free stay.
AAlexander M.All in all, it's a good place for a day or two. Location is not too far from everything of interest, security is good. They have a pool and sell beers when shops are closed. AC and fridge worked perfectly well. No issues with hot water as well. Staff was great.
My only complaint is the twin bed in a room marked as a double - even though it was clearly stated that there are twin beds, a double should have a double bed. My sleep was not too comfy in a setup with two small beds posing as one king/queen one. But overall I had a pleasant stay.
Can recommend.
AAnonymous UserGood location in the city center, free parking in the parking lot of the mall property, and security guards on each floor. You can walk directly to the hotel through the mall.
The room is spacious and quiet.
The supermarket downstairs closes very early. There is also a cafe on the first floor.
GGuest UserMy stay at Safari Court Hotel Managed by Accor was nothing short of spectacular. The hotel's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible.
YYolandaA very special place with a beautiful cactus garden. Nature magic, silence, wild animals in the area. The bed is comfortable. It is necessary a car to enter and out. I was without, and it is a problem. The hotel was very comfortable and the hotel was very comfortable.