Hotele Pet friendly w: West Yorkshire, United Kingdom

As a first time solo female traveller, I was apprehensive at first. However, I need not to have been. Staff, were amazingly friendly, kind and helpful. At breakfast, I sat alone and a member of staff came over and asked if I was OK, and did I need anything. I just thought it was a lovely personal touch, especially nowadays, where good customer services seems to be a hard ask. This hotel is definitely recommended, and I will definitely be going back next time I am in the city. Keep up the good work!!

The apartment was very clean with large shower room and comfy bed. The communication was great and the snacks and tea making facilities were spot on. The only problem we had was the light outside our apartment 34 was not working which left the steps dimly lit and had to use phone torch to open door with the key when returned from evening out. Would definitely stay again though. Thanks

I found it difficult to find any of the staff, but once I did - nothing was too much trouble. all very friendly and helpful. The place is quite dated and needs a makeover badly. Gardens were nice and the location was perfect for me. Food was OK but breakfast was very dry, but tasty. Again the staff were especially good.

We used this hotel as we were travelling to visit the university site @ beckett for my old child. The staff were all lovely and welcoming. The only thing that let the site down was the parking as after a period time they don’t have a massive area. If you wanted to visit the city centre get a local taxis and leave the car behide.

We’re a couple who decided to visit Leeds and booked this hotel last minute. It turned out to be an excellent choice. Customer service was top-notch from start to finish — staff were genuinely helpful and accommodating with every request. The room and all common areas were spotless, which immediately set the right impression. Breakfast exceeded expectations: fresh, well organised, and plenty of choice. The overall environment was great too. The Royal Armouries are right behind the hotel, with lakes surrounding the area, making it a beautiful and relaxing spot. We were lucky to have sunny weather on Saturday, which made it even better. Highly recommended. Solid experience all round.

The location of the hotel is very good and central in Leeds City Centre which is what I wanted. The room was fine, the bed was very comfortable and I got a good sleep here, I couldn't hear too much sound from outside the room. Amenities were relatively basic, some tea (Yorkshire tea!) and coffee, the shower had body wash and shampoo provided but no minis. Front desk were always very friendly and helpful, I was checked in and out quickly. No issues, would recommend to anyone visiting Leeds!

The hotel provides wonderful services, is at an accessible location, breakfast and lounge food are tasty. Would definitely recommend it.

Booking a hotel was a little complicated but amendment requests were a disaster. I panicked a lot but there were no restrictions when I stayed at the hotel, everything was smooth.

It's a highway services station hotel. The building and facilities are very new , and everything is fine, but the sound insulation is very poor-I can hear people waking upstairs.

Park plaza is an exceptional service provider, excellent amenities, cleanliness is top-notch, its sound proofed, no noise, its a relaxing ambient, the chef and menu is delicious, ordered room service and it was very palatable and delicious!! Location is prime to the center and my event. Staff were amazing. Their contact system is top notch too. Loved it and had a beautiful one night. Hope to return again.