Hotele Pet friendly w: Tuscany, Italy

Exceeded all expectations! I thought a hotel in an old building would be run-down, but the room was beautifully renovated. It was small but had everything you needed and was very comfortable. The lady at the front desk was incredibly helpful. She let us check in early as soon as a room was available, and answered all our questions throughout our stay. The breakfast room offers stunning views of Florence, with the cathedral dome and swifts that have migrated back from Africa after winter flying by the window.

I had a very pleasant stay at this hotel and overall it was a great experience. One of the best things about it was the location. It was very convenient and made it easy to get around, whether for sightseeing, shopping, or finding places to eat. Everything I needed was close by, and the area felt lively and accessible, which made the trip much more enjoyable. Another thing that stood out was the cleanliness of the hotel. The room was very clean when I arrived, and it was clear that the hotel takes good care of its facilities. The bed was comfortable, the bathroom was spotless, and the common areas were also well maintained. A clean and tidy environment always makes a big difference, and it definitely helped me feel comfortable and relaxed during my stay. The staff were also one of the highlights. Everyone I spoke to was polite, friendly, and very helpful. They were happy to answer questions, offer assistance, and make sure guests felt welcome. Their positive attitude created a warm atmosphere and added a personal touch to the whole experience. It is always nice to stay somewhere that values good service, and the staff here really helped make the visit smooth and enjoyable. I also appreciated the local recommendations provided by the staff. They suggested nearby restaurants, cafés, and places to visit, which helped me experience more of the area beyond the usual tourist spots. Their advice was useful and showed that they genuinely wanted guests to have a good time, not just at the hotel but in the surrounding neighborhood as well. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. With its excellent location, high standards of cleanliness, and kind, helpful staff, it offers a very positive experience. I would definitely consider staying here again in the future.

I stayed at two hotels in Florence, and this one was a standard, convenient hotel. However, the room was too small, and the breakfast was very mediocre. I'd recommend the other guesthouse more, comparatively. Both are within a five-minute walk from the train station. The pros are the excellent location, right next to a small square opposite the train station, so I never felt unsafe coming back late. It's also very close to all the attractions; just turn right out of the door and walk down the alley to find the Central Market and the Duomo. There's even a Chinese restaurant and a bubble tea shop downstairs.

First off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help. The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things. The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless. The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash. Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.

The staff was excellent, but the bathroom was poorly maintained (the toilet leaked, and the shower tray edges were dirty and poorly sealed). The room's interior soundproofing was terrible; we were woken up several times by noises from the hallway. I wouldn't stay here again.

The room was quite spacious, even though it's in Siena, it was slightly better than hotel rooms in Rome. The staff were very welcoming and introduced the sights of Siena, although I couldn't understand a lot of their explanations. Parking at the hotel was convenient; no need to go into the ZTL (Zone for the City) parking lot. The young men in the restaurant were also very friendly. We had some Tuscan wine at the restaurant, which was excellent, but they were a bit difficult to carry around. We used Siena as a base to explore several towns around Tuscany, which was very convenient.

The environment is superb and the food is good. Old room

- I booked the hotel and checked in quite suddenly, but the staff were very helpful. - The room size was spacious and appropriate. - The amenities were not complete; it would be better if there were a refrigerator or some basic kitchen equipment. - The elevator is quite small and can fit only one person with luggage at a time.

The hotel is clean and tidy as a whole, the room facilities are complete, and the stay is more comfortable, but the front desk staff is relatively cold and the communication is not smooth when checking in. There is a certain distance from the downtown area of Siena, and travel needs to plan transportation in advance.