Hotele z: Pools w Matrouh Governorate, Egypt

Overall way a lovely relaxing stay. The resort is generally clean and well maintained. The rooms we booked were spacious and have a nice view on the beach. The breakfast is good but the quality and the cooking could be better. The beach is not large but there were always spots available. The water is calm and warm (in September) as it is an artificial bay not the open sea water making it very suitable for families with small kids. This is a plus since the many days the mediterranean can be high and unswimmable. The sea bed has some black sand underneath with faul odour but generally it is covered and not directly noticeable. The main downside is the location. It is about 30 minutes drive from the city center, with virtually no services around. One has to order either a taxi or have a car to move around. But there are delivery services if you need food if you ask the reception, as it might require an arabic speaker. Lastly, the staff are very friendly and were always eager to help.

酒店裝修很有感覺，老闆跟工作人員都特別熱情！洗澡會提供熱水和吹風機，有別的需要都可以跟他們提，酒店嚮導還帶我們在當地玩了一天服務超級好！買東西以及門票都會幫我們砍價，還送我們去車站幫忙買票，特別特別好🥺，以後有機會會再來的！

an exceptional hotel, very chic, impeccable service, thank you to all the employees for their professionalism and kindness, I really look forward to returning to this hotel as soon as possible

الساحل جميل جدا

من أجمل الفنادق الموجودة في الساحل الشمالي حيث تتوفر فيه جميع الخدمات والمرافق التي تحتاجها اي عائلة. الاستقبال جميل وحمامات السباحة ممتعة والبحر نظيف.

أرجو توفير لموزين للذهاب إلى الشاطئ الشارع والذهاب إلى أي موقع مرتين في اليوم شاملة الإقامة

Amazing hotel service top just one thing the beach is rocky and deep and high wave not like the other beaches near by It’s not safe to leave kids by the beach the wave drag them In the rest of the north coast we spend good time in beach we didn’t face this Work on the beach to be safe for kids to swim

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.