SSimonCoMy biggest takeaway from staying at Kerry this time is that newer hotels truly are better than older ones. The overall facilities, public areas, and sea view were all excellent.
The location is a bit far from the city center, but it's incredibly convenient if you're traveling via Hung Hom Ferry Terminal. We stayed at the Hyatt Centric across from the pier the night before, and the next day, after taking the ferry, we basically arrived right at Kerry, which made for a very smooth transition. However, it rained during our stay and there was a large conference going on, which made getting a taxi extremely difficult and really impacted our mobility. Also, due to the rain, the outdoor pool and terrace were mostly closed, which was a shame.
Upon check-in, we were initially upgraded to a city view room, but the floor-to-ceiling window faced a primary school quite closely, so the view and privacy weren't ideal. We later paid extra to upgrade to a high-floor sea view room, and the experience immediately changed completely. The view was much more open, and we truly got to experience Kerry's advantages. Even in heavy rain, the sea view still had a great ambiance and a unique charm.
The room itself was comfortable, and the first round of the mini-bar being complimentary was a nice touch – the coconut water was perfect for making an iced coconut Americano. The bathroom was slightly smaller compared to some luxury hotels, and the toiletries were a bit hard to rinse off completely, leaving a slightly slippery feeling on the skin. However, the hairdryer was excellent, powerful enough to dry long hair quickly. The razor was a bit dull, but they provided shaving foam, which was very practical.
The fitness area is very spacious, allowing you to work out while enjoying the sea view, which was a good experience. The staff were also very warm and chatty, providing natural and unforced service that made us feel very comfortable overall.
Overall, Kerry is better suited for guests who are willing to pay for the view and facilities. The experience in a standard city view room might be quite a letdown, but the high-floor sea view rooms are truly impressive, offering unbeatable scenery and representing the hotel's core value.
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