Hotele Romantic w: Hong Kong, China

⭐ Royal View Hotel Tsuen Wan — Beautiful Facilities & Great Beach, but Shockingly Poor Front‑Desk Service My wife and I stayed at Royal View Hotel in Tsuen Wan, and the hotel itself is genuinely beautiful. The property is clean, well‑maintained, and located near a gorgeous beach, which adds a lot to the overall atmosphere. We also really enjoyed the pool and sauna, and the pool attendants were polite, friendly, and professional — a real highlight of our stay. Unfortunately, the front‑desk service was consistently unpleasant, and it stood in stark contrast to the quality of the hotel’s facilities. We arrived around 12 p.m. and were told check‑in wasn’t until after 3 p.m., which was completely fine. But without me saying anything, the woman at the desk responded with “those are the rules, too bad,” in a rude, dismissive tone. I hadn’t questioned the policy at all, so her attitude was genuinely surprising and uncalled for. Later, when it was after 3 p.m., I went back to the front desk and asked, “Can I check in now?” A different woman looked at me with clear disdain and replied, “What?” in a harsh, unfriendly way. I repeated myself, and she continued to stare at me until another staff member stepped in and offered to help. The attitude from almost every person at the front desk was strangely hostile, as if guests were inconveniences rather than customers. The same pattern continued when we asked about late check‑out. We were told, in another harsh tone, “There’s no late check‑out here. You need to leave before 12.” Again, the issue wasn’t the policy — it was the rude, unprofessional way it was delivered. At one point, I asked a staff member if they had a razor available. The response was, “We don’t have razors, it’s Hong Kong law,” said in a very unpleasant manner. My 9‑year‑old son later told me that razors were available for purchase in the vending machine — something the staff member failed to mention. It would have taken only a few seconds to say, “You can buy one downstairs,” but instead I was met with unnecessary rudeness. The contrast between this experience and our recent stay at Crown Hotel in Shenzhen, where the staff were warm, polite, and welcoming, was dramatic. At Royal View, the front‑desk staff behaved as if they were doing us a favor, and their attitude felt completely untrained and unprofessional. It’s genuinely sad, because we loved the hotel itself — the facilities, the cleanliness, the pool, the sauna, and the beautiful beach nearby were all excellent. But the poor customer service at the front desk seriously affected our stay. With proper training and a more respectful approach to guests, this hotel could easily offer an outstanding experience.

I chose to stay in Regal Airport Hotel because Regala Skycity Hotel was more expensive to stay on the date that I checked in. There is always a long queue to check into this hotel as the hotel is directly connected to Hong Kong Airport Terminal 1. There is no worry about rain. I am thankful to the hotel reception for allocating me to the room where I can see aircraft moving along the runway, taking off and landing. The hotel is located opposite the terminal runway! It is a once-in-a-lifetime experience to stay in this Hong Kong's first airport hotel whose rooftop is not opened for plane-spotting, which is done in the room. I have to think many times whether to stay in this hotel due to the exorbitant room rate. Late check-out of Regal Airport Hotel is until 2 pm and then after hotel rate for day-room use after check-out until 9 pm costs HK$1017.

Kerry Hotel, part of Shangri-La. The ultra-luxury sea view room is spacious, with a full-length glass window directly facing Victoria Harbour. The daytime sea views are crystal clear, and the Hong Kong Island skyline lights up gorgeously at night. The service is reliable and thoughtful, check-in was smooth, room cleaning was meticulous, and the bedding was comfortable. Having breakfast at a window table in Big Bay Café while gazing at the sea was wonderful, and the brown sugar Cantonese dishes were well-prepared. The Horizon Club afternoon tea and Happy Hour were exquisite and delicious. Right downstairs is the Hung Hom Promenade—rarely crowded with tourists, making it a great spot for a stroll or sightseeing. The hotel is also very close to Whampoa天地 (Whampoa), offering a vibrant local atmosphere. It's quieter compared to hotels on Hong Kong Island and the top choice for a getaway!

The hotel has a great location, about a five-minute walk to the Tin Hau MTR station. It's close to both Causeway Bay and Central, and very convenient for taking the airport bus. Considering Hong Kong standards, the room size is moderate. The staff are all very friendly, the rooms are cleaned daily and kept quite spotless. Downstairs, you'll find restaurants, supermarkets, and pharmacies, making it super convenient.

An excellent, impressive hotel – it immediately gives off the vibe of a large, full-fledged hotel, and the name Plaza really suits it. Inside, it smells very pleasant; even approaching the hotel, you can detect a nice, subtle, sweet jasmine scent. The hotel is easy to find: there are signs from the metro, and once you exit onto the street, its building is immediately visible – it's large and stands out. Check-in was very quick: several staff members were working at the large reception desk. We were given a room with two twin beds and a private terrace-balcony (a nice bonus). Each of us received a separate key card – for me, this is a prime indicator of guest care. The cost of our stay turned out to be quite low considering the number of nights we booked. Check-out was also very quick, but the 11:00 AM check-out time is not very convenient. The hotel is very quiet. The corridors are long, but you rarely encounter anyone there. The room was also very quiet. Housekeeping is done daily, and the Wi-Fi works well. There's a pool, but from what I understood, it closes quite early (I don't remember exactly, around 7-8 PM), so I didn't get a chance to use it. The room made a very good impression. It's large, clean, and comfortable. Two comfortable beds, nice bedding, a small table, a full set of towels, slippers, a safe, a refrigerator, tea, coffee, and sugar. The room also has a hairdryer, TV, air conditioning, thick blackout curtains, and tissues. I especially liked the toiletries in the bathroom: the shower gel has a very pleasant scent, and there's also shampoo and hand cream. The plumbing is in good condition – and yes, that's important, because issues with plumbing are quite common in hotels. As for the downsides – there are no power outlets near the bed. USB ports were available on the desk, but they charge quite slowly, so it's best to bring an adapter. Perhaps adapters can be obtained at reception, but I didn't ask. Like many hotels in Hong Kong, the room does not provide disposable amenities or bottled water – the hotel adheres to an eco-friendly approach. The location is generally convenient. The hotel is not far from the waterfront, although it's not immediately obvious how to get there the first time. You need to head towards the stadium (Coliseum), and then through pedestrian overpasses: to the left – to the waterfront, and straight through the first overpass above the bus stop – towards the city. The metro is next to the hotel, and it's just one stop from West Kowloon Station – very quick. There's also a bus stop nearby with routes towards Wan Chai and Central via the underwater tunnel. The hotel itself is actually connected to a small, modest shopping center. There's a good grocery store there and several cafes/restaurants. McDonald's is located within the metro station building. Someone mentioned money exchange shops in the mall in a review – I couldn't find any. If you need to exchange money, you can find an ATM in the underpass behind the metro station building, opposite the passage to the university, but the exchange rate there isn't the best. It's better to use the exchange shops south of Tsim Sha Tsui station, on Nathan Road – there's a whole floor dedicated to them. It's about a 12-15 minute walk from the hotel or one metro stop. Overall, I felt really comfortable here. A spacious and clean room, quietness, everything I needed at hand, and a convenient location. My impressions of the hotel were very positive.

We took our kids to Hong Kong Disneyland and stayed at a hotel for two nights. This was our first time staying at the Gold Coast Hotel in Tuen Mun, and it was a great experience. ✨ **Transportation:** From Shenzhen Bay Port, we took bus B3X to Tuen Mun Town Centre, then a taxi for a few tens of dollars to the hotel. For the return trip, a taxi directly to Shenzhen Bay Port cost around 150. Getting to Disneyland by taxi was about 200-300. Alternatively, you can take a minibus to Tsing Yi and then transfer to the MTR. ✨ **Environment and Facilities:** The beach offers amazing sunset views. The Shark-themed children's playground was safe and clean, and the kids had a blast, allowing us parents to relax. We didn't get to experience the pool due to time constraints, but it looked good too. ✨ **Room:** Our balcony sea view room offered beautiful sunset views, and the balcony was spacious enough. The room itself was also quite large. Although the hotel is a bit older, it's well-maintained and offers excellent value for money. ✨ **Surrounding Amenities:** Gold Coast Piazza is about a 5-minute walk away. It has a very chill vibe with various restaurants, supermarkets, and convenience stores, meeting all basic needs. The Vietnamese restaurant, Bistro Hoi An, was delicious; we ate there two days in a row. ✨ **Service:** We are very grateful for the hotel's well-trained staff; everyone was very friendly! The front desk agent who checked us in (forgot his name) was very nice. Dan from the concierge patiently helped us with directions to Disneyland, and the housekeeping staff were always smiling. It's been a long time since I felt such a strong sense of being at home. Overall, choosing the Gold Coast Hotel for our vacation was an excellent experience and definitely worth recommending!

Hong Kong Disneyland Explorers Lodge is fantastic for families traveling with kids! The room size is quite spacious by Hong Kong standards, so it doesn't feel cramped at all. The bed sizes are great—one large bed easily accommodates an adult and a child, meaning a family of four can comfortably share a single room. You can also request bed rails upon check-in, which gives great peace of mind when sleeping with little ones to prevent them from rolling out of bed at night. Such a thoughtful touch. We traveled with elderly family members this time, and the connecting rooms design was especially wonderful. The interconnecting doors make it easy to look after both the seniors and the kids while still maintaining independent rest spaces. It's the top choice for family trips. There are also plenty of activities offered at the hotel. Unfortunately, we spent our whole day at the theme park with a packed itinerary, so we completely missed out on experiencing the hotel's exciting activities, which was a bit of a pity. The overall vibe is exploratory and adventurous, the environment is lovely, and the service is attentive. If you're bringing kids to Disneyland, staying here offers a wonderful experience. Highly recommended!

The hotel lobby is very bright and spacious, and the Halloween decorations were lovely. As someone with 20 years of experience in the hotel industry, I was very satisfied with the environment. The color scheme of the guest rooms and hallways has a strong oceanic vibe, and the room offered a wide, unobstructed view of the sea that was truly uplifting. The room was clean with no strange odors. My grandson loved it so much that as soon as we entered, he asked if we could stay a few more days. Unfortunately, our itinerary was already fully booked, so we couldn't extend our stay. A male front desk staff member wearing a navy blue short-sleeved shirt provided very professional service and deserves a special mention—he was polite, extremely patient with guests, and explained the shuttle bus schedule and other services in great detail, which really adds to the appeal of Auberge Discovery Bay Hong Kong. However, the professionalism of the other reception staff on the day of our check-in leaves room for improvement; their service would score at most 80 points. Their attitude was a bit stiff and transactional, whereas I noticed they were much more enthusiastic and patient with foreign guests. I'm not sure if it was due to room rates or some other reason. The hotel's shuttle bus service is fantastic; the staff are enthusiastic toward every passenger and proactively help with luggage. We took the shuttle all the way to the Hong Kong-Zhuhai-Macao Bridge port, and clearing customs was very convenient. Thumbs up to the hotel for this! 👍👍👍 Overall, the hotel service is great, and I hope to have the opportunity to bring the kids back to stay here again in the future 😃😃😃 Hotel shuttle bus to Sunny Bay Exit A (first-come, first-served basis for seating): The service was great, except that the day before, our grandson couldn't wake up in time, so we missed the Disneyland shuttle. The drivers and other staff members on the shuttle to the Hong Kong-Zhuhai-Macao Bridge when we checked out were wonderful, putting a perfect ending to our trip to Hong Kong!

My stay at Regal Hotel was fantastic, completely exceeding expectations! - Attentive service: The hotel staff were exceptionally warm and helpful. From check-in to promptly fulfilling every request, their service was efficient and welcoming, making me feel right at home. - Convenient transportation: There are direct buses right outside the hotel offering easy access to bustling commercial districts like Causeway Bay and Tsim Sha Tsui, making getting around extremely convenient. - Cleanliness and hygiene: The room was spotless, the bedding was comfortable, and it provided great peace of mind. - Complete amenities: The hotel features a variety of restaurants catering to different culinary preferences. Convenience stores, Mannings, and all kinds of eateries are just a short walk away, making daily needs easily accessible. Whether for getting around, dining, or shopping, everything was just perfect. It offers great value for money and I highly recommend it!

The location is superb with very convenient transportation, and there are plenty of nearby restaurants offering a wide variety of choices. The room is reasonably spacious, but unfortunately, there are no power sockets near the bed for charging. Also, there is no socket for a hair dryer in the bathroom; the only one is under the TV, where there is no mirror, which is very inconvenient. If these could be installed, it would be a great place. The breakfast is quite diverse and plentiful. Overall, it is worth recommending to friends and family.