Hotele Romantic w: Otago, New Zealand

I had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind. The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world. As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat. The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible. Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay

Recommend this hotel to everyone, the lady help me check in is very friendly and professional, explain every details to me and show me to the room, good quality service.   The room is spacious and the view is beautiful.

Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself. Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night. Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk. Food: Breakfast was a good selection and ran from 630 to 1030am.

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

Had a great stay here! The room was very clean and came with a washing machine and dryer, which was super handy. The location is excellent — lots of good food options around and a supermarket nearby. Perfect place to stay if you want comfort and convenience in Queenstown.

Stayed here for 3 nights. Room is clean and we got beautiful view of the lake while having breakfast even though the view was slightly obstructed due to ongoing construction. Location is slightly inconvenient if you do not have a rental car because it is difficult to walk uphill back from town.

乾淨整潔，服務熱情.酒店規模不大衹有九棟小house，私密性好.有説中文的bella女士，人很熱心.酒店可以接送到鎮上，從鎮上打車也就15塊左右.很好的酒店適合度假，躺平在酒店裡.這幾天天氣不好，衹有一晚上看到了漫天的星星.反正很好的度假酒店.

Stayed in a standard cabin, cinder block construction joined to the other cabins in a row of the same. Really nice motor camp, great location. Staff friendly. Cabin needed some minor maintenance attention only issue can think of other wise great.

Hotel with nice history, beatiful garden and relax zone. In the hotel you can find bar and restaurant with nice food and fireplace. For guests is also available hot tub. Room itself was small, with very old tv and basic facilities. It would be nice if the windows are clean also from outside because having birds dropping decrease guests general feeling about the room.

Despite what’s advertised one should beware some misleading info. We expected a king size bed in the kings deluxe unit but the bed was closer to a Queen. More disappointing was the promise of a “kitchen” only to be presented with an outdoor BBQ grill, microwave, toaster, kettle, plates, bowls and a mini fridge. Absent were pots, pans, a hob and we were told at check in not to do any washing as there was no sink. To be fair, a breakfast basket of breads was provided with jams but it was certainly not a kitchen. When we raised the issue of different advertising with our host, we received neither clarifications nor any sympathy. Otherwise, it was lovely stay.