Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink stripe said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?
Everything was honestly simply superb! The staff was so accomodating and friendly--Soouthern Hospitality is a REAL THING!!!! Steakhouse had wonderful food and service was top-notch. We will be back here on our next Business trip!
Michele
W czasie pobytu w obiekcie takim jak Grand Hotel Golf Resort & Spa, Autograph Collection w mieście Fairhope zamieszkasz na plaży bardzo blisko miejsca takiego jak Zatoka Mobile i 13 minut piechotą od atrakcji takiej jak Klub Golfowy Lakewood. Ośrodek wczasowy (przy plaży) znajduje się 1,9 km od atrakcji takiej jak Punta Clara Candy Kitchen i 4,1 km od miejsca takiego jak Plaża Magnolia.
Zrelaksuj się w spa, które oferuje masaż, zabiegi na ciało i zabiegi na twarz. Dostępne udogodnienia rekreacyjne to pole golfowe oraz 2 baseny odkryte. Ten ośrodek wczasowy oferuje takie udogodnienia jak obsługa portierska, sala/salon gier i sklepy z pamiątkami i czasopismami.
Zachwyć się kuchnią taką jak kuchnia amerykańska w restauracji The Grand Hall, jednej z 3 restauracji w obiekcie takim jak ośrodek wczasowy. Możesz też zostać w pokoju i skorzystać z obsługi pokojowej w określonych godzinach lub pójść po przekąskę do kawiarni. Ożywcze napoje znajdziesz w jednym z lokali: bar/salon klubowy i bar przy basenie. Śniadanie w formie bufetu jest podawane codziennie od 7 do 10:30 za opłatą.
Udogodnienia biznesowe to centrum biznesowe, ekspresowe wymeldowanie oraz bezpłatne czasopisma w holu. Jeżeli planujesz spotkanie w mieście Fairhope, ośrodek wczasowy oferuje centrum konferencyjne oraz 22 sale konferencyjne o łącznej powierzchni 4070 m kw. (43810 stopy kwadratowe). Płatne udogodnienia to transport z i na lotnisko (całą dobę).
Poczuj się jak w domu w 405 pokojach, których wyposażenie to lodówka i Telewizory Smart TV. Bezpłatny, przewodowy dostęp do internetu zapewni łączność ze światem, a telewizja cyfrowa — rozrywkę. Prywatna łazienka — wyposażenie: wanna połączona z prysznicem, markowe przybory toaletowe i suszarki do włosów. Udogodnienia obejmują telefon oraz sejfy na laptopa i biurka.
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9.0/10
Great
GGuest UserUpon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?
GGuest UserEverything was honestly simply superb! The staff was so accomodating and friendly--Soouthern Hospitality is a REAL THING!!!! Steakhouse had wonderful food and service was top-notch. We will be back here on our next Business trip!
Michele
GGuest UserGreat customer service. Frequent traveler to this location. The cleanliness of room was below my standards. Hotel worked to resolve the problem quickly. I will go back again.
MMartinelleThe daily breakfast was decent. I loved the fact that I had a microwave in my room. I’m not happy that a bottle of water in the vending machine was $2, though!
GGuest UserThe beds are comfortable and you can sleep well. The hotel is located in a very nice area of the city. The hotel staff feels good. I think it's a good hotel.
BBlanca GandaraThe location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
SScott-srcBooked for friends, the hotel facilities are in good condition, the service is very good, all staff are very friendly, the waiters are helpful and very warm to every guest.