I stayed on the 20th floor in a premium Fallsview room with two queen beds. The view was amazing, but since it’s winter, the window was frozen, so I couldn’t really see much in the morning. I think it’s better to check the weather before booking. Still, the night view was great, so I enjoyed it overall.
Good hotel and fairly priced for this small City of North Bay, ON. Price is competitive. I would like to make mention of an outstanding employee named Ami, who, went out of her way to really ensure that all were very happy with a beautiful breakfast. Best breakfast Staff considering she was alone while it was quite busy. Very Professional staff. It was my second visit and I was not disappointed.
I was scheduled for a 3 night stay in Brampton. The first morning I got to hotel to see if check in early and drop off bags. Unbelievably, the room was clean and unoccupied.
The manager says that their early check in fee is $95! Since, I am sure, no one ever pays that, so it is not like it is a revenue stream for hotel chain. All it succeeds in is pissing off customers. What skin is it off their teeth if room is empty and I just wanted to drop off bags?
Continental Breakfast was a disaster with no coffee cups or spoons and stale food.
I think this is a fantastic hotel, one of the standout features is the fact that is built in 2024. Everything is new clean and frankly quite pristine.
Some of the highlights are the amazing colourful lobby. I love the fact that there is lots of board games to play especially on a rainy day when you’re in Muskoka. They have fuse ball tables as well.
I think breakfast is good. We love their pancake machine. Gym is super clean and up-to-date, Pool is clean as well.
The rooms are on the smaller side, but no complaints overall. Bathroom is spacious and shower was great as well.
The front desk staff were great, kind and helpful. There’s even some nice small touches that were well. Thought of such as two curtains in the bedroom to get extra darkness while you sleep.
I do highly recommend this hotel if you’re in Muskoka. Price is great for the value that you’re getting. Hi
Loved the service. The front desk team are super friendly and helpful. Here are the reasons why I'd rate 4/5: room cleanliness (we noticed stains), the lack of hair conditioner (bottle in the shower was empty), 1 tissue left in the tissue box (with no backup boxes), and we only got 2 sets of towels despite there being 3 people staying the night. Once I asked for the towels, they readily gave me them. It was just disappointing that I had to walk to reception to retrieve them.
Hotel w pobliżu: Downtown Toronto,Toronto91.5% gości wybiera ten rejon
GGość2026.04.19
The view is fabulous, big tv and comfortable mattress. This place was amazing and close to all the shops and restaurants close to the Well and convention Centre and CNntower it was awesome wel be back for sure
The room is clean.Beddings are comfortable.
Washroom is clean too. All the lights are in mood for a complete resting.The place is not noisy,you can have a relaxing rest before going to a long flight. The additional service of wake-up call is on point.
Ms Rose in the lobby assisted us in check-in with all the information we needed.She is so accommodating.
The free shuttle to airport is an add point too.Our driver is very helpful and always smiling.
We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later.
The room was spacious, clean. They provided room services every day except for one day when they were understaffed.
Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo.
People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead.
Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis).
I can't say our experience was bad, but it was not great either.
Świetny
Oceny: 71
9,0/10
Cena od
6 279 RUB
za noc
Sprawdź dostępność
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8.8/10
Very Good
Kkimi_cheThe Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.
LLaisipaermeiduokexuhuangThe breakfast alone and the luggage storage service made this stay worthwhile, effectively making the accommodation and showers free. Plus, you can use the kitchen and other facilities. Overall, it's excellent value for money and highly recommended.
To get to Niagara Falls, you can take Flixbus. Once you reach the final stop, hop on the WEGO bus to Niagara Falls. The ride to the falls itself is free. It's about a 3km walk if you prefer. The park around the falls doesn't require an entrance fee, and if you're not doing any additional attractions, you can see everything in about 2 hours.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserFirst of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown.
However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert.
The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures.
Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.
GGuest UserWe booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay.
However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience.
The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service.
I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all.
Overall, the view was incredible, but the comfort and quality of the room need significant improvement.
AAlanSpivackA great hotel in a prime location. The Radisson Blu is situated right on the harbor. It is surrounded by iconic locations, great restaurants and attractions. The CN tower and Roger Center are just a few minutes walk. You can walk along the harbor boardwalk or sit in a nice cafe and watch planes take off and land at the small island airport just across the water.
BBarryWRoom cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
GGuest UserDisappointed. Booked a double queen room. Received a call asking if I would like an upgrade to a suite.the suite was below grade , single queen with a 1970s Niagara Falls love hotel jacuzzi wrapped in mirrors in place of the 2 nd bed.
Was there back in December and they failed to make up the room 2 nights. This time I was there 2 days and they failed to make up the room.
The counter staff were pleasant and apologetic. The continental breakfast was good and the lady working there was very nice.
The location was good for my purpose and the cost was inline for a 2 star hotel.
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
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