3-Star hotele w: Cheshire, United Kingdom

„Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience”

„The Mill Hotel & Spa is in an ideal location, just 5 minutes walk from Chester train station and the centre of Chester itself. So, what is a stay in this hotel like? I stayed in the Business Class Double room with a view of the canal. The room is a fair size, with the king size bed being very comfortable and clean. A big drawback for the room, however, is the lack of air conditioning facilities available. I stayed at the end of July, and whilst the outside wasn’t hot, the room itself was stuffy and opening the window didn’t really help too much. I can’t imagine what it would be like staying here in during a heatwave, which is becoming more common! The room also comes with decent tea and coffee making facilities, along with a desk for working. The bathroom is a good size, but it could do with a bit of cleaning. There are two shower nozzles - the smaller standard nozzle was fine but the rainfall shower nozzle was extremely dirty. It looks like it hasn’t been used in a while - and I’d recommend not using that particular shower if you stay here. The extractor fan vent is also very dusty and obviously hasn’t been cleaned in a while! Over to the spa facilities - they are nothing short of exceptional. This is the real draw when staying here, with the swimming pool and sauna being to an excellent standard. Use of the swimming pool and gym is free to all guests whilst staying here, so make good use of the facilities! I opted for the inclusion of breakfast during my stay, and I’d say it was ok rather than great. The amount of food available isn’t huge, though the likes of the croissants and cooked breakfast are to a good standard. As the hotel is in need of an update - it firmly feels like it’s stuck in the mid noughties - the hotel does excel in the standard of service provided to its customers. Whether that be from the cleaners, the reception staff or the waiting staff, everyone is smiling and friendly. It makes all the difference! Would I stay here again? Yes, I would. I hope they do update the rooms soon enough - they really do need air conditioning! And I also hope the bathrooms were thoroughly cleaned a little more. But everything else was to a good standard and for the price paid (£90 for two people with breakfast and spa facilities included), you can’t find much better than that!”

„This hotel was good enough for the money, only thing I found is that the shower is very weak but for the price point it was okay.”

„Rooms are extremely light and clean, sturdy beds. On the hotels official website, it states the rooms air air conditioned, however, this is not true. When we asked the guy on reception, he tried to convince me that I’ve read it wrong and tried to make me out as being stupid, but it clearly states the rooms have aircon but only the reception/lobby has air con. The room was very comfortable, could do with having some netting as looks directly into the offices across the way, unless you close the curtains.”

„Well placed for our stopover from Cheshire to Macclesfield. It all looked like new - facilities very good. Would certainly stay here again”

„Excellent service threw out our stay very friendly staff and loads of them so no waiting around at all room lovely warm and clean Stayed for the dinner dance which was also excellent in all ways”

„Cost-effective, the room is simple and clean, reasonable price, there is a toby restaurant next to it, 10-15 minutes to JunctionNINE Retail Park”

„The Travelodge is perfectly situated for ongoing journeys. It was clean and quite and easily accessible.”

„We have actually stayed here several times over the past month as it is so peaceful, comfy, and ideally located for what we need. The staff were so welcoming from the moment we first arrived, Ann on reception immediately upgraded us to a larger room when she saw how much luggage we had with us, she has also always greeted us with a smile and a welcoming hello everytime we pass reception and has been very helpful and nice to talk too. Shakir arrived just after Christmas and has been an absolute superstar with all guests, it appears he will help anyone with whatever they need. He is so pleasant to talk too and even encouraged my wife to sit with the staff one night and join in the conversation which for us was going above and beyond, as my wife has been socially isolated for health reasons. The housekeeping staff are always available should they be required and Rumi has been very helpful and always polite with a smile and hello. The hotel had been shut for years and only recently reopened, so is quickly being renovated. The Restaurant and Bar are currently closed but I am sure will be fully operational soon. The lift isn't working but hopefully will also be fixed soon. All in all a very pleasant stay and we are actually sad to have to leave. We will be back soon x”

„Good location. Really nice hotel. Self check in available. Swimming pool was great. Breakfast was bit disappointing for this sort of hotel. Just basic English breakfast. No option of fresh vegetables and cheese.”