3-Star hotele w: Shropshire, United Kingdom

Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located. Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off! Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated. Towels were clean and bathroom radiator was hot so towels were nice and warm. Free toiletries in the bathroom but I had taken my own so didn't use them. The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them. The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times. The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays. Breakfast the next morning was great, good coffee and hot food. Check out was simple, just hand your key card back. I would stay here again but might not have the evening meal!

On Trip.com said free parking, but got charged £5 for parking upon arrival. Good budget hotel, you pay for what you get really. Dated rooms, but clean enough. Hotel location is at a services, so no public transport etc, but good location if you have your own car. Easy check in and check out. 

I only booked for one night to break our journey to North Wales from London, so my expectations were not that high, I just wanted a bed for the night. The location was within walking distance from Shrewsbury station, down a small alley off the main shopping street. I didn't realise it would get quite noisy, and there was actually a band playing in the pub the night of our stay - our room was directly above it! So we went to bed late! For some this could've been a disaster, but saw the funny side and at least the band were playing songs I liked, and I travelled with ear plugs so did manage to get to sleep. The room was well equipped, comfortable & clean besides this. I had booked breakfast but due to not realising what time it would start from and having to be on an early train, actually couldn't stay for it. To compensate the lady who checked us in kindly offered to make us lunch instead, so we had some sandwiches, nuts, crisps and snacks from the bar to take with us, which I appreciated, as I was travelling with my young son.

Spent first night in noisy room with less than satisfactory plumbing. We were upgraded to a minimise for night 2 - excellent customer.er service. A great historic building that was lacking soul as bar was closed.

From the very start, Rebecca was an absolute star. Her proactive communication and all the useful information she shared made us feel confident we were in for a lovely stay and we truly were. She greeted us on a rainy day with a big smile that instantly made us feel at home.The house is beautifully set among rare farmlands, offering peace and scenic charm. Our room, which had a private balcony, gave us stunning countryside views. Having binoculars provided in the room was such a thoughtful touch we loved watching the birds while relaxing outside.The place itself is full of delightful details board games both in the room and the lobby, Sky and Netflix for cozy evenings, and a nice selection of snacks and small bites available.Breakfast was served with a view, and it was excellent fresh, delicious, and beautifully presented. My wife and I truly enjoyed every part of our stay, and we will definitely be coming back.

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

The hotel is a little tired and in need of refurbishment in places. The staff were very friendly, especially considering they were having to work on NYE! The room was warm, the bedding/towels were clean and breakfast was good. We couldn’t connect to WiFi during our stay until we were in the car park ready to leave

I stayed at the hotel to be close to a venue I needed to be the next day. The hotel was clean and staff were available and friendly. Free parking is available. The hotel is very near a co op supermarket and petrol station. There is a pub restaurent next door the Squrriel which uses taste card. If you plan to eat there make a reservation and eat early. The town is nearby but would be a bit of a walk and I didn't see any bus stops for local transport links. The town of Ludlow is only a few minutes and free parking available after 6 pm behind town square. Again could be a good idea to book a table if you need dinner. This is a good Travelodge to stay at.

We read the reviews and knew it was above a lively pub, and while there was noise as we were checked in Steve and Louis let us know they’d do their best to have the noise level lower by around 11pm, and they did. The pub and restaurant look lovely but we didn’t try this time around because we had previous plans and reservations. Interested to try next time. The room was lovely, quaint and historic, the bathroom was spacious and clean. We would definitely recommend (please know there’s loud noise possible but it dies out later so it was perfect for us ) and we would definitely stay again! Absolutely stellar service!

Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm. Sauberkeit von Kenthall muss ich leider schlecht damit bewerten. Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt. Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage. Ich wuerde nochmal kommen. Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen. Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.