Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
Got stranded at Bogata due to airline issues. Trip.com was very helpful to ensure i got a room in a timely fashion. The hotel is near the airport in a safe neighbourhood. Room was spacious but bathtub could be cleaner. Breakfast was pretty decent.
They have free shuttle buses to/from the airport
Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!
Stayed here for a few nights as a stopover in Bogota- simple check-in and decent facilities. No frills would describe the experience I would say, that said it was a good value for the money we paid. Would stay here again!
Nos gustó mucho el hotel, la ubicación es muy buena, muy cerca del centro comercial Andino. Habitaciones amplias, limpias y bien equipadas, y personal muy atento.
Great hotel and staff and it’s amenities. When I was checking in trip.com customer service really helped me. Reception staff of the hotel I notice was surprised to see a man of color staying at the hotel.
GGuest UserThe hotel's shuttle service is back this year, which is super convenient. You can catch the shuttle at Gate 1 on the 1st floor of the airport. They'll send you a timetable once you've booked. Breakfast is decent, and luggage storage is available. While the windows don't open, the view is still quite nice.
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
GGuest UserSome of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
HHaniel EllerMinha estadia no Hilton Bogotá foi excelente. O hotel é muito confortável, o atendimento é impecável e a comida do restaurante é realmente ótima — de altíssima qualidade.
No entanto, é importante mencionar que os preços das refeições são bem elevados. Me informaram um valor aproximado de 20 dólares, mas a conversão para pesos colombianos estava com uma taxa muito alta, o que fez o custo final em dólares ficar consideravelmente mais caro do que o esperado.
Outro ponto a considerar é que a rua principal em frente ao hotel fecha aos domingos para a ciclovia, o que pode dificultar um pouco a saída ou o transporte para o aeroporto nesse dia.
No geral, recomendo o hotel pela estrutura e serviço, mas vale planejar o transporte de domingo e ficar atento ao câmbio aplicado no restaurante.
JJohn SanchezThe best NH hotel in Bogotá consistently excellent service and comfort. One detail to reconsider: breakfast is now charged separately at $17, unlike previous stays when it was included. For guests staying multiple nights, this policy feels out of step. I hope they revisit this.🧘🏻♂️
On the other hand the steam room is super!
PpumachenqiStayed here many times. The location is very good. It is close to shopping malls and many entertainment venues. Safety is also guaranteed. It is really a wealthy area.
JJinwankuangchirouAlmost every time I go to Bogota, I will live in this hotel, or the Marriott next door
The price/performance ratio of this hotel is slightly higher in comparison, the service is quite good, and the decoration is not bad. The bed was very comfortable. The only downside is that the breakfast is pretty much the same every day (which can't be helped).
MMKL01Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!