5-Star hotele w: Guizhou, China

We took our one-year-old on a two-day short trip. It was a two-hour drive from Guiyang, and the roads were pretty good. As soon as we arrived at the guesthouse, we could feel the immense enthusiasm from every single staff member; the service was truly excellent! The East Restaurant has baby high chairs, and upon check-in, we received fruit and snacks. Although it was a shame that it rained constantly during our two-day stay, you could still tell the environment here is beautiful. You can feed the sika deer, and there's also a swimming pool. The indoors were also quite clean and hygienic. We definitely want to come back in the summer; it'll be perfect for photos and very relaxing!

The room was spotless, with a lovely Japanese-style feel to it. The toilet was smart, and the shower pressure was strong and invigorating. The bedsheets and duvet covers were incredibly smooth and comfortable. Although the room was a bit small, it was perfectly functional for our needs! Plus, there was an abundance of bottled water available for guests to take freely right outside the room, next to the elevator! The location truly couldn't be better – it's incredibly close to the observation deck, just a 2-minute walk away! From the parking lot, two young staff members helped us carry our luggage, and their service attitude was excellent. They were smiling and friendly the whole way, even introducing us to nearby attractions. All the attractions were within a 30-minute walk of the accommodation. There were all sorts of restaurants everywhere, and many snack stalls along the way! We tried the specialty tofu pudding, fried potato shreds, and more… There were also many massage parlors. We went for a foot bath after dinner. But the best part was: our room directly overlooked a sea of lights! We sat on the balcony sofa in the evening, at night, and in the morning, just enjoying the view! It felt almost the same as being at the observation deck itself! The hotel's restaurant also had hammocks (swings), which were super relaxing! We sat on them in the evening and in the morning – so incredibly therapeutic! The breakfast provided was also rich and varied, including pho, corn, sweet potatoes, fruit, tofu, and milk! When we left, the young staff from the guesthouse also helped us carry our luggage all the way to the parking lot. They were just as cheerful and pleasant as before!

The staff were amazing from the breakfast team Peter Mary jacob and all the other staff that made us so welcome. The head man in the restaurant the girls on the tables and Susan the cleaner . Not to forget the man who walked us round the fascinating animal garden . We truly had the best time ever . We did not want to leave .

The hotel's location is excellent, right inside the East Gate. If you get tired from sightseeing, you can simply take the internal scenic area bus back to the hotel. We encountered heavy rain at noon, so we returned to the hotel, took a nap, and then continued our tour. Exploring from the East Gate to the West Gate was no problem and not too tiring, thankfully we listened to the hotel's front desk advice. That way, we didn't waste the park's prime location by queuing at the West Gate. The hotel facilities are quite new, and the restaurant is good too. There's also free laundry and drying. The hotel's vehicles are very convenient. I highly recommend this place for families with children who want to avoid getting too tired.

I was told that the other two 5-star hotels in Guiyang city center didn't have underground parking, so I was pleasantly surprised to find that this one does and parking is very convenient. The hotel is also within walking distance to Jiaxiu Tower, the Architectural Square, and the Guizhou National Museum. The hotel lobby is elegant and artistic, the rooms are spacious, clean, and hygienic, and the breakfast offers a wide variety of options. The front desk staff are friendly and enthusiastic. When checking in, I had this indescribable feeling, like, ”This place is great, I'll definitely stay here again next time I visit Guiyang.”

Close to the high-speed train station, the rooms are quite spacious, and the hygiene facilities are excellent. One of the rooms had a smoke smell, and after reporting it to the front desk, they promptly sent a Xiaomi air purifier, which perfectly solved the problem. The front desk staff were very friendly and even gave us a free room upgrade. Anshun West High-Speed Train Station pickup: The pickup service was quick, and the car was clean and odor-free.

Overall, this is a really excellent local five-star hotel. Zhijin isn't a big place, and compared to other small cities in Guizhou, Zhijin Hotel is a cut above. The hygiene is good, the hotel room facilities are relatively new, and the quality of the amenities is decent. The Chinese restaurant offers generous portions and the food tastes great. The hotel itself is grandly built with good views. The service is slightly less refined than what you'd find at a chain five-star hotel in a major city, but they still have a proactive service mindset. The hotel's SPA and foot massage service is excellent; it's very refreshing after a walk through Zhijin Cave. Highly recommended for anyone visiting Zhijin!

The greatest strength of this hotel is undoubtedly its staff. Despite language barriers, everyone we encountered was friendly, patient and genuinely eager to help. A special mention must go to the hotel manager, who went far beyond what could reasonably be expected. When we were struggling with transport arrangements, he personally offered assistance and ultimately drove us to the train station himself. Only afterwards did we discover that he was actually the hotel manager, not a driver. He refused any payment and demonstrated a level of hospitality and generosity that left a lasting impression on our family. The staff also helped us order food delivery using local apps that were difficult for us as foreign visitors to navigate, communicating through translation apps whenever necessary. The hotel is conveniently located beside the Olympic Sports Centre, which was ideal for our visit to the Asian Gymnastics Championships. The rooms were spacious and clean. However, there were several aspects of the stay that prevented it from feeling truly comfortable. The surrounding area felt unusually quiet, with many restaurants and commercial spaces appearing closed, giving parts of the district a somewhat deserted atmosphere. Dining options were limited, and finding lunch or dinner nearby was often challenging. The rooms, while large, had relatively small windows, which meant there was not much natural light. The air conditioning sometimes struggled to keep the room as cool as we would have liked, and the hot water supply was inconsistent. The beds were extremely firm, and each guest was provided with only one fairly hard pillow. Some travellers may appreciate a very firm mattress, but we found it a little uncomfortable for a longer stay. Also, we were only provided with 2 bath towels even though there were 3 of us sharing a room. Overall, this is a hotel with exceptional staff and a convenient location for events at the Sports Centre. While the accommodation itself fell short of our expectations in several areas, the kindness and professionalism of the staff left us with positive memories of our visit.

There's a reason this hotel has a 4.6 rating. The Four Points by Sheraton in Shanghai is genuinely good, with excellent service and facilities. I chose it specifically because it advertised tie-dyeing, as other high-end B&Bs also offer it, and I wanted a unique experience. However, to my surprise, the front desk informed me that the instructor was off for two days, yet the activity was still listed. They even said it was free, implying it wasn't a big deal... Ctrip was very responsible, calling me several times, and eventually arranged for two complimentary breakfasts. It's a bit of a shame I didn't get to experience the tie-dyeing. As for the facilities, they are as pictured, and the air conditioning might even be older than me! The lady at breakfast was incredibly fierce; although she didn't directly confront me, her interactions with other guests were quite rude. Many staff members seemed uninformed about things, like whether tickets could be used consecutively. The concierge at the entrance completely ignored parking, and I only got to use the shuttle once, having to take taxis for all other trips. However, the scenery at Huangguoshu is beautiful, and the staff there are exceptionally well-trained, much better than the hotel staff.

Environment: The room location is fantastic, right by the observation deck. You get panoramic views without the crowds, and the scenery outside the window is just like what you see at those popular internet-famous cafes. The scenic shuttle bus stops right at the entrance. Service: We had a one-on-one butler, Xiao Luo, who was adorable and provided incredibly thoughtful service. She picked us up from the west gate ticket office, helped with our luggage, designed our itinerary, and introduced us to the room. We received welcome fruits, a minibar, a sweet night soup (red bean paste with mini tangyuan), afternoon tea (which we didn't get to experience), Miao traditional costume experience, batik dyeing, and luggage forwarding. All in all, extremely satisfied. Facilities: The room was a loft. Downstairs was the living room, bathroom, and balcony, while the bedroom was upstairs. What's most worth mentioning is how excellent the soundproofing in the bedroom is. Despite being in an area with 'daytime coffee, nighttime drinks' establishments, it was very quiet, and we slept completely undisturbed at night. There's a small platform on the rooftop, currently under construction, but the view from there is great.