3-Star hotele w: Stirling, United Kingdom

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

原本預訂含的早餐內容與提供的不一樣，反應後飯店有補上

Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk. Reasonable choice of breakfast items, unfortunately no pastries though. Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.

酒店是古老建築物，從前台走到房間是行樓梯，小小的房間尚算整潔，早餐是即叫即做，非常可口美味。 在那裡認識了一對來自北愛爾蘭的夫婦，他們倆非常健談，還交換了聯絡方式。

住進一箇中式佈置的房間，很暖心！服務人員都很nice。

Amazing service at reception. Had a slight issue with the room booked through Trip.com, so the hotel provided free breakfast as a bonus (breakfast buffet was fantastic!). Room was clean and comfortable, but very difficult to hold a WiFi connection in the room (had to stand in the bathroom to get any usable WiFi). Had a good stay and would recommend to other West Highland Way walkers looking to treat themselves to a hotel stay on the way.

Hotel was great. Staff were so attentive. Made sure we felt comfortable. Food was amazing proper pub grub 10/10. Lovely wee stay, definitely would return 🥰👌🏻

I really loved my stay The Allan Park. Such a nice cozy homie place. Very spacious room that has everything you need, staff is really helpful and friendly, cozy lounge room with a fireplace. The only thing I would suggest adding is the hook on a bathroom door for a towel. Would love to stay here in future and highly recommend for anyone.