3-Star hotele w: Lazio, Italy

The price of this hotel is quite value for money for a very basic stay, especially considering the location near Termini. It includes basic breakfast as well.The room is simple and the facilities are minimal, but acceptable for a short stay in Rome. When we arrived at night, the male receptionist was excellent — very friendly and welcoming. He even reminded us to be careful with our belongings in the area, which we appreciated. However, our experience the next morning was unfortunately the complete opposite. The middle-aged lady at reception was extremely rude and unwelcoming, no hello no god morning, when we walked to the lobby, she rudely asked what is your room number, u need to pay for your dog etc like we are somewhat an intruder. It’s very shocking for a start to the day. The hotel advertises itself as pet-friendly, yet we were repeatedly told what we were not allowed to do — we couldn’t bring our dog near the breakfast area and were given strict instructions in a very unfriendly tone. Our is small dog, we would appreciate that kinder treatment More concerning was the inconsistent and dishonest pet fee. The site clearly states the fee is €11, but she initially tried to charge us €25. Is she trying make some petty cash out of it? After we showed her the site information which clearly says €11, she changed it to €15. When we questioned this, she sarcastically said “Nevermind it’s free” then want us to pay again. We found her attitude very inappropriate and disrespectful. The hotel itself is already very basic, but poor customer service makes the experience much worse. It is disappointing that a hotel would allow such unprofessional and discourteous behaviour at the front desk, as reception is the first impression guests have. While the price may be reasonable, the negative service experience makes it difficult for us to recommend this hotel.

Arrived at the hotel past midnight on the first day and was given a noisy room, 402 – remember that number! It felt like I'd walked into a magnetic field. There was a huge boiler right below the room, making noise all night long, so I couldn't sleep at all. The city tax was also super expensive: 6 euros for one person, 12 euros for two. Breakfast wasn't great either; all the dishes were cold, even the eggs. The only upside is its proximity to the central station, about a 15-minute walk.

Una piacevole sorpresa vicino alla Fontana di Trevi. Bella stanza con arredamento curato e molto pulita. Ottima esperienza soprattutto grazie alla disponibilità e gentilezza del proprietario che ha fatto di tutto per rendere perfetto il nostro soggiorno! Ci torneremo!!!

We've stayed at this hotel twice. The premium room and standard room only differ in size and the presence of a desk. The renovation is brand new, with a fresh and understated design. The elevator operates silently but is slow. The soundproofing between rooms could be better, but if you just need a place to sleep while traveling and want to quickly depart from Termini for other parts of Italy, it's ideal and budget-friendly.

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The hotel has a convenient location, two steps from the Trevi Fountain. Overall, you can stay here for a couple of nights, but next time I'll look for something more comfortable. Cleanliness is mixed: on the one hand, the room was cleaned every day, bed linen and towels were changed, and the bathroom was well-cleaned. On the other hand, the carpet in the room is definitely unnecessary, why do they use it in hotels with high traffic? The carpet was poorly cleaned (or not cleaned at all) by the time we arrived, so we walked around the room exclusively in slippers. The bathroom was very stuffy, like a sauna, and we could not figure out how to deal with the air conditioning, it seemed that the bathroom was heated centrally. However, the air conditioning in the room itself did not work, but we did not contact them, since the nights were warm and we did not freeze. Yes, an important point! There is no soundproofing in the hotel at all, I woke up at night and early in the morning from footsteps in the hallway and someone's conversations.

Our stay at the Viminale View Hotel was an acceptable one - but we would unlikely return on a future visit to Rome. Arriving at the hotel in the early afternoon, we were pleased to be allowed to check in ahead of the published time (14:00hrs). The service was friendly and efficient and we were quickly shown to our room - that being a ‘deluxe’ room at the end of a corridor. Room number 1 was to be our home for four nights. The room was of a good size and well-equipped e.g. towels, tea and coffee making facilities, a small fridge (with optional mini-bar), a television and a bathroom - with an excellent free standing bath tub in the centre of the bedroom. Perhaps my biggest gripe with the hotel was the disappointing view from the room. A ‘Viminale View’ it most certainly was not. Interestingly, room number 1 was the only room on the wrong side of the building. All others, including cheaper standard rooms, had the all-important Viminale view. In fact, not from anywhere in the hotel could we see the Viminale, since the reception area too was without any windows. Our two windows looked out onto a gutter on one side and an adjacent building on the other. We paid a little extra for breakfast, which was of a simple but acceptable standard. Given the size of the hotel with just 10 rooms, an extravagant buffet was not expected. More a continental selection, there was enough to keep us going until lunchtime. Cold meats, cheese, bread, pastries, yoghurts, toast etc, with scrambled egg and sausage available as hot options. Hot drinks were made on request. As a smaller establishment, this accommodation appeared only ever to be staffed by one person at a time, which somewhat impacted service. Once seated for breakfast, we were provided with a hot drink and then left to it. There was no opportunity to request further drinks, which was a little disappointing. And on one occasion, we watched as a guest had to go in search of a member of staff in order to get a cup of coffee. Perhaps in the mornings, especially with breakfast to provide and guests occasionally checking out, a second staff member would be beneficial. House-keeping was of a good standard but returning on our last night, we were keen to enjoy a coffee, only to find that our supplies had not been replenished and our cups were still dirty on the side. As a hotel unstaffed after 17:00hrs, it wasn’t a simple case of calling for some coffee, rather just going without. Whilst an enjoyable stay, the view from the room and the lack of hotel staff beyond 17:00hrs just didn’t work for us.

A 10-minute walk from the Central Station, this place offers a quiet escape despite being in a bustling area. The first room I was assigned had a foul, musty odor, making it uninhabitable. It seemed like the toilet might have been broken and without water. After contacting the staff, they immediately came to inspect and moved me to a different room. Although this room was a bit smaller, it had a refrigerator and a kettle, which I actually preferred.

I think it's one of the best room you can get with this price, very classy and with great location, the room is huge and the reception is very nice