3-Star hotele w: Nagano Prefecture, Japan

„Tokyu Rei hotel is conveniently located right across the street from Nagano station. The rooms are of a good enough size for a short stay for a couple, single, or family with young kids. The beds are comfortable and the room clean. If staying a night or two to experience the Snow Monkey Park and the city of Nagano and it's surroundings, it's a good option. It's within walking distance of Zenjiko shrine, which is large and free to enter. The station is right across the street and offers many restaurants and a grocery store. For convenience, it's a good option.”

„Our go to hotel when visiting Nagano. Superb location especially when arriving via Nagano Station. No issues even when you have luggage since there is a direct elevator access from the station to hotel. Buses going to Snow Monkey park and Hakuba is just right across. Room is also spacious really need this when you have lots of clothes during winter.”

„This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.”

„It's a great time to spend a night in this hotel. A little bit far from nagano station (15min walk) 800m - 1km. But it trades off with the price. Price is much cheaper than the one in 200-300m distance from Nagano Station. We even got a massage chair in our room and it's quite big. The room is a double bed room and we slept well. We planned to stay for 2 nights but we reserved a terrible hotel (Livemax hotel) with twice of the price in Chisun.”

„A cozy boutique hotel with great access to Karuizawa attractions. - Excellent location in the heart of *Kyu-Karuizawa (旧軽井沢)*, walkable to *Old Ginza Street*, cafes, shops, and St. Paul’s Catholic Church. - Peaceful area, convenient for exploring by foot or car. - Room was clean, stylish, modern interiors with natural wood touches. - Spacious rooms (especially for Japan standard) with comfortable beds and good amenities. - Pyjamas were provided - Friendly, English-speaking staff; smooth check-in/out process.”

„1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs. 2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally. We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk. 3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby. 4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city.”

„Located right next to Nagano train station so great location. 7eleven and Familymart nearby. Nice sized clean room with private bathroom. Free complementary breakfast was nice with different pastries and Japanese breakfast.”

„Karuizawa is a beautiful and quiet town, easily accessible from Tokyo station with Hokuriku Shinkansen. The room is very spacious relative to Tokyo hotel room size. This hotel is not super near to the JR station but is acceptable for solo traveller like me. It is around 10 to 15mins work, depending on your pace. This hotel has a timeless village cottage vibe! Definitely worth a visit!”

„The hotel is located close to Nagano Station, only a 5-minute walk away. The room is not very large, but not too small either. The onsen is a bit small and can get crowded. I loved the staff’s service—they were very kind—and I especially enjoyed the ice cream provided during onsen hours and free soba at night. Breakfast was very good. I liked the beef suki soup and the Nagano pork.”