3-Star hotele w: Hawaii, United States

Took 40 mins for the shuttle to arrive, was given breakfast voucher but left too early the next morning. WIFI was very unstable, which was incredibly frustrating. The staff members were very nice, the room was old but very clean. Ok for a sleep before you go to te airport next day.

We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.

The hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.

It was a room with a view of the diamond head and the sea. I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems. It is old as a whole, the bathtub is old, and it takes time to get hot water.

Great Stay thank you - Location was Great You get charged for a Day Rate for Coffee etc & we are happy with this But when you arrive after 9pm & you cannot get coffee Disappointed that you still get charged Room was Great but Air Con not the best, Location was the bets for our 2 night stay in Hawaii Make sure you get room on high floor as there is a night club on Enterence - Morning Owner was Verry Plesent & Friendly Thankyou & we recommend this hotel

This resort struck a great balance for our trip, offering far more convenience than the famous 5-star brand resorts we drove past. Those isolated properties have fewer neighborhood options and are probably better for visitors who only want to stay inside the hotel grounds. The resort’s location is incredible, featuring a private beach area right on the property. We loved that we could literally swim with fish just a couple of steps away from our hotel room. The on-site Restaurant is superb, featuring delicious food and a very friendly staff. The location is also incredibly convenient, offering plenty of additional dining options within an easy walkable distance. We highly appreciated the complimentary yoga and fitness classes offered to guests during our stay. The on-site tennis court is incredibly accessible and reasonably priced at just $10 per person a day. The daily tennis fee conveniently includes complimentary rackets and balls （and even water) for your matches. Guests are welcome to play for as many hours as they want, as long as the court remains available.

Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.

We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate. However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.

Every staff member I encountered at the hotel was kind and friendly. I asked them numerous questions over my 7-night stay, and they always answered thoroughly and satisfactorily. However, I'm not sure if I misunderstood, but I was told that room cleaning was daily. Yet, if I didn't specifically request room cleaning at the front desk in the morning, the room wouldn't be cleaned. When I inquired the morning after it wasn't cleaned, the answer was always that it was 'on the list.' Aside from that, everything else was perfect. It was a wonderful environment where I could relax peacefully for my entire 7-night stay.

初めてのハワイ旅行で利用 雰囲気がホテルにはないローカルハワイの雰囲気を感じられる所で素敵でした。 ワイキキビーチ周囲の観光名所全部に行きやすく立地面最強です。部屋内のアメニティは2人で利用するには少し少なめですが持ってきてたので問題ないです。 ホテル内のビーチや併設のバーはとても雰囲気があり素敵です。室内も清潔感がありました。1階のフロント近くの部屋でしたが、併設のバーが近くにあることもあり夜外の人の話し声が聞こえるのは気になりました。ビーチチェアーを無料で貸し出しはありがたい。スタッフの人も気さくで丁寧でよかったです。 英語のみですがボディーラングエッジでなんとかなります