2-Star hotele w: Hunan, China

Great Location and Very Helpful Owner I stayed here for 2 nights and had a really good experience. One of the things that surprised me the most was the location. Before coming to Wulingyuan, I expected the area to be quiet and more like a countryside or rural area. But this hotel is actually in a lively area with lots of shops, restaurants, and places to eat, right along the main road. It is also very convenient for travelers visiting the attractions. There are bus stops just a few steps from the hotel, including buses going to Huanglong Cave and the Grand Canyon, and the Wulingyuan Bus Station is about a 12-minute walk away. The hotel also has an elevator, which was a nice convenience. The owner/staff was also very kind and helpful. He can speak a little English, which made communication easier. He even helped me book discounted tickets for Huanglong Cave, Zhangjiajie National Park, and Tianmen Mountain, which I really appreciated. They also allowed me to leave my luggage at the hotel even after check-out, which was very convenient. There were only a couple of minor things that could be improved. The bathroom tiles could use some replacement or renovation, and the window could also use a little more cleaning. But these were minor issues and did not really affect my overall stay. Overall, I really liked staying here. The location was much more convenient and lively than I expected, the owner was very helpful, and having easy access to transportation, restaurants, and shops made my 2-night stay comfortable. Definitely a good option if you're staying in Wulingyuan, especially if you're visiting Zhangjiajie National Park and the surrounding attractions.

The place was nice , the host is very kind and speaks good English. You will find cute kitties living on the ground floor.the owner will help you booking tickets for the attractions if u need for just a small charge . There are always many guests both chinese and foreigners. You can have dinner all together for 30 yuan and experience various local foods. The rooms are clean , there is airconditioning and he will provide a set of sheets and blanket/pillow. He even took all the guests on an evening walk to some cave for free. Totally recommended

Fantastic location about 5mins walk from Zhangjiajie National Forest Park East Gate entrance. The host is superb kind, helpful, she will do everything to help you to get around Very convenient to get the bus to the Grand Canyon and also to Zhangjiajiexi station.

Best hotel ever. 1. The room was big, comfortable and clean. The bed was also comfortable. 2. Amazing view (see photo attached)! 😍 3. The staff was very kind and helpful. The receptionist organized our 3 day trip free of charge and he did an amazing job (fast entries, not too crowded, everything was smooth), he saved us a lot of time and even explained the plan perfectly. They were available on wechat and replied very fast 😁 4. We destroyed our hair dryer and they gave us a new one without making us feel bad or even compensate for it. 5. The location is amazing, near the river, center of a city and even park entry (10-15 min walk) Do not hesitate and stay here ☺️

Floral Hotel has a wonderful atmosphere that feels like a perfect mix between a hotel and being at home. Many of the reviews mention the owners, and after staying here ourselves, we completely understand why. Mrs. Huang and her husband are truly wonderful people who made us feel incredibly welcome from the moment we arrived. The room options were excellent, and our room was always clean, tidy, cozy, and very comfortable throughout our stay. Towels were changed daily, trash was taken out regularly, and the level of care and attention to detail was exceptional. We happened to arrive during several rainy days and unfortunately both caught colds while travelling. Mrs. Huang was exceptionally kind and supportive — preparing delicious and nutritious breakfasts for us each morning, helping us book attraction tickets at affordable prices, and giving us helpful advice and recommendations every single day. One particularly rainy day, while we were out sightseeing, she even turned the heating on in our room before we returned so we could immediately warm up and enjoy a hot shower after being out in the cold and rain. It was such a thoughtful gesture and truly appreciated. What touched us most was the genuine care we received throughout our stay. On our final day, despite us leaving very early in the morning, Mrs. Huang woke up to prepare breakfast for us at 5:30am before our departure. We were also in the area preparing for a friend’s wedding, and Mrs. Huang kindly recommended local barbers, a nail salon, and a lovely local restaurant, which made everything so much easier for us. The neighbourhood itself has such a warm community feel, and the hotel truly feels like a home away from home. Although Mrs. Huang does not speak English, she has a fantastic translation device which made discussing more complex topics very easy. She made every effort to ensure communication was smooth and effortless, and we never felt uncomfortable or unsupported. The hotel also has washing facilities available, and during sunny days you can dry your clothes on the rooftop under a covered area, which is incredibly useful for longer stays or after rainy sightseeing days. Although Floral Hotel is not a large modern hotel chain, that is exactly part of its charm. The wooden and rustic design fits perfectly with the character and atmosphere of the wider Wulingyuan area, creating a peaceful and authentic place to stay. It feels warm, personal, and relaxing rather than commercial or impersonal. We would highly recommend it to anyone looking for a clean, caring, and restful place with genuine hospitality. We are incredibly grateful for the kindness and hospitality we experienced here and would happily stay again in the future.

Beautiful location, disappointing stay The location of this guesthouse is excellent, right in the center of Dehang Miao Village, with a lovely view of the river that runs through the village. The village itself is very charming and picturesque, and the setting could not be better. Unfortunately, our experience with the accommodation was not as positive. Compared with other places where we stayed during our trip in China, the room was not particularly clean. There were hairs on the bathroom floor and dead insects, which may have entered through the window after cleaning, but they were still there when we arrived. Our room was on the top floor, where renovation work was apparently still ongoing. Water was dripping from the ceiling directly above one of the beds. The owners had placed adhesive tape around the ceiling light where the water was leaking, which looked quite unsafe and raised concerns about a possible electrical short circuit. The larger double bed had an extremely hard mattress, making it uncomfortable to sleep on. The air conditioning unit was positioned so that the airflow blew directly onto the bed. However, turning it off was not really an option because the room quickly became hot and humid. The owner was kind enough to pick us up and drive us back to the village entrance with his car, which we appreciated. We had also asked about breakfast for the following morning. We were initially told to wait until the next day because the owner’s wife was not available. The following morning she kindly offered to prepare breakfast for us, but unfortunately we had already planned to leave early. Communication was difficult because the only way to contact the property was by telephone. As we do not speak Chinese, we had to ask the receptionist at our previous hotel to call on our behalf. What disappointed us most was the complete lack of information provided about the village. Nobody explained what there was to see or do, nor did they provide any information about Miao culture, local traditions, or typical dishes. We discovered by chance that there was an afternoon performance taking place in the village, and we found the trail to the waterfall only after searching online ourselves. Despite the positive reviews, our stay did not meet expectations, and we would not choose this property again. On a positive note, we had an excellent meal at the restaurant in the main square, the one with the hanging corn cobs and fans outside. The two ladies working there were incredibly kind and welcoming, and the food was among the best we had during our visit.

Highly recommended!!! This homestay is located closer to South Gate of the National Park which I believe provides nicer views with much fewer crowds then the main East Gate. The room we stayed at was warmly decorated with everything you need. Shower was comfortable and it was quiet at night to sleep. We woke up to the sound of country birdsong and farm rooster, then looking out to beautiful mountain views and wildflowers blooming with crisp fresh air. The pick-up and drop off services made the whole trip so much smoother and saved us lots of time and money. The owner was super kind and helpful with planning itinerary around weather and purchasing discounted tickets for us. We managed to tick our whole list for Zhangjiajie and are extremely happy. Oh and did I mention the home-cooked farm dishes. They are sooo delicious with the freshest ingredients, at very reasonable prices for a touristy area. Must try the homemade sausages and barbecue! To be fair all of the other dishes were incredible too so you can't go wrong. They were so yummy and satisfying after a long day of hiking and adventures. If you want an true authentic local experience at great value, dont hesitate and book this place. The owner running this place is kind, attentive and most importantly trustworthy. It's a hidden gem! 老板，非常感谢您的细心招待！祝您和全家一切顺利，生意兴隆。如果下次还有机会来张家界玩，我们一定会再次入住观山别院！🫶💯💯

I originally booked the arena-themed room, but since it was off-peak season and there were plenty of vacancies, the owner let us choose between two rooms on the second floor. We opted for the larger pirate-themed room. The owner was incredibly helpful and even offered discounted tickets at the hotel. We were able to check in early and store our luggage on the last day, which was a huge convenience. The owner was really nice, and there was an adorable little cat on the sofa next to the front desk. We also had beautiful clear weather, and the Grand Canyon was stunning.

The hotel boss is very friendly and proactive. We checked in late at night and she waited for us till we were set. Moreover, she gifted us soy milk and free water. When we wanted to go to the national park. She helped us arrange a taxi ride that was as early as 06:30 am and the driver was waiting for us even before then.

I can said is a free tourist guide provided from this hotel from A to Z. From tickets admission, car rental to Grand Canyon and to Zhangjiajie High Speed Train Station. (East Station). Even map in Wulingyuan also provide by the hotel and very details cover our 2 days visit to Wulingyuan and Grand Canyon. Above my expectations the guidance tender by the hotels. This is really value added service provide by the hotel. The owner even wait us at the exit in Wulingyuan to make sure we board the car rental connecting to Grand Canyon. The next day also guide us to the car rental to make sure with catch up the transfer connecting to the high speed train. I really recommend this hotel because they are very kind and helpful.