2-Star hotele w: New York State, United States

This stay was not what I would call good... It was in fact a poor experience. By this I mean. I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins. I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready. At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”. So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah... Poor job by the room ready crew. And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help. 5 STARS for Aaliyah 1 STAR for Cleaning Crew (-0) for associate.

i totally recommend this hostel The staff members were friendly, but those who appeared to be their superiors were not really. but no problem i didnt feel bad just not that kind thats all!! and my bed was upper and across the window i loved it and they cleaned bathroom often but my bed they didnt!! i think only before i arrived thats also fine!! and all attractions are accessible by subway i had no difficulties during travel and chick fill a , target,cvs etc... walking distance . and subway red 1 line is 3mins blue one is 9mins but its worth doing so i 100percents satisfied!!! when i come back newyork iwill choose this hostel 🩷🩷

The location is great, close to the airport with a free shuttle bus service. The rooms are clean, tidy, and feel new and comfortable. They even provided complimentary water and snacks for our early morning flight. The bathroom was spotless, and the shower had plenty of hot water, plus they offered good quality shampoo, conditioner, and soap. The room was quiet, and came with two complimentary bottles of mineral water, a coffee machine, and coffee. Overall, I had a very positive experience and would definitely stay here again.

The environment is excellent, the hotel is relatively new, and the rooms are quite spacious, which is a rarity in New York. The price is also acceptable. Among Western-style breakfasts, this one is quite rich. If you don't mind being a little further from Manhattan, it's actually a great choice. Most of the staff are very nice, especially the housekeeping team, who are very polite and keep everything spotlessly clean. There are many good restaurants on the way to the subway.

This is very much a classic, old-fashioned American motel, but it is not the kind of place you need to be overly worried about. The sheets and towels are changed, and small packets of all-in-one shampoo are provided. The bathroom has a bathtub and shower with a shower curtain. There can occasionally be a slight odor, which is probably the main downside. The hair dryer is an old-style black unit mounted on the wall, and it may remind you of the kinds of dryers that used to be common in motels years ago. The room includes a refrigerator, microwave, and television. Wi-Fi is available and generally convenient, although it sometimes disconnects, which is part of the motel’s charm. Cell phone reception is also somewhat weak, but I was still able to get a signal. During my stay, AT&T and Verizon were not particularly strong, while T-Mobile seemed to work better. All of the buildings are single-story, and the parking lot is spacious, so finding a place to park should not be a problem. There also appears to be a Chinese restaurant attached to the reception area, although I never saw it open during my stay. Staff are usually available at the front desk from around 9:00 a.m. until about 11:00 p.m. For arrivals outside those hours, you can call in advance. There is a key lockbox outside, and you can open it using a passcode, so late-night check-in is still easy and convenient. This is not a luxurious property, but it is a practical and reasonably comfortable motel, especially for travelers arriving by car and watching baseball games in Allstar village.

The hotel is conveniently located near Times Square with easy subway access, which is a huge plus. The hotel pool is nice, and there's a gym. Our deluxe single room, though small, had everything we needed. Overall, we were very satisfied.

Staff were very friendly and helpful. The Hotel was under renovation so ice machines weren't working, halls were dirty, and rooms needed these upgrades. My room itself was decently cleaned but the bathroom was not. The corners had accumulated dirt\dust\tp and the bathtub had a ring around it. Shower water pressure was great and had Shampoo, conditioner, and body wash available. It is also one of the few hotels I've stayed at that actually included bars of soap if that is your preference like me. The breakfast had a decent variety to choose from, especially if you just wanted something quick. I chose to head into Albany and get some real food and coffee. All of what I said above is fixable with this ongoing renovation and that should be taken into account when reading my review. What probably won't be fixed is the lack of any sort of soundproofing in the rooms. I could hear every door close on my floor and people talking in the hall sounded like they were in my room!! Strongly suggest you get a room away from the elevators if possible. Unfortunately I did not have the time to check out the Pool or Hot Tub but did see some kids having a good time in there. Location is 15 minutes away of just about everything you want to see in Albany and I was all over the place that weekend. Take an edible or Ambien to sleep through late night partiers or early risers and you will be all set!!

The hotel is in a very good location, right next to Central Park, close to the Museum of Natural History and the Metropolitan Museum of Art. The hotel is on 71st Street, which is very convenient for travel. There is a subway entrance on 72nd Street, and the subway can basically reach famous attractions in New York. The hotel is located in the uptown area, which is relatively safe. There are many restaurants around. The room is indeed small, and the bathroom is mini. It is the first time I have seen such a small washbasin. After all, it is understandable that every inch of land is valuable. After all, the price is still very cost-effective, and the hotel service is also very good. Luggage can be stored for free. The breakfast is satisfactory, a continental breakfast.

The service was excellent, and the staff were very friendly. They offer free breakfast, which saved us at least $30-40 in expensive New York for two substantial meals. Plus, there's 24-hour free coffee. Overall, we had a very good experience.