Hotele z: bar w Brussels-Capital Region, Belgium

„This hotel was on point, I loved the size of the room, the size of the bed, & the en suite was clean and everything was modern. I would definitely recommend it and would definitely stay here again.. I did feel there needs to be clearer instructions on how to turn up the heating and warm the room up..... Other than that it was well worth the money.”

„Wystrój wnętrza hotelu nawiązuje do stylu z połowy XX wieku. Zarówno pomieszczenia ogólnodostępne, jak i pokoje gościnne są bardzo czyste i zadbane – należą się brawa zespołowi sprzątającemu za ich znakomitą pracę. Jednak obsługa recepcji wymaga znacznej poprawy. Po przyjeździe okazało się, że wystąpił problem z systemem komputerowym recepcji. Jedyna osoba na recepcji wyraźnie wiedziała, że ​​goście czekają na zameldowanie, ale nawet nie podniosła wzroku. Zamiast tego, przez pięć minut mamrotała coś do siebie, nie zwracając na nikogo uwagi. Podczas dzisiejszego wymeldowania poprosiłem inną recepcjonistkę o paragon (lub jakikolwiek dokument potwierdzający, że opłata za pokój została w pełni uregulowana). Jej zachowanie było wyjątkowo niegrzeczne i bez ogródek powiedziała mi, że nie mają prawa wydawać takiego dokumentu, nawet e-mailem. Chciałbym po prostu powiedzieć tej pani z recepcji: proszę nie traktować gości jak ignorantów. Po tym, jak stanowczo wyjaśniłem, że potrzebuję dowodu zwrotu kaucji, w końcu, choć niechętnie, wydrukowała mi go. Personel recepcji w hotelu Hilton Brussels ewidentnie potrzebuje lepszego przeszkolenia. Niestety, wydaje się to powszechnym problemem w Europie – nawet w hotelach z wyższej półki personel obsługi jest często słabo przeszkolony. 酒店內部裝潢是mid stulecie風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘.今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說:我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強, 但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練.”

„Hotel is only a few minutes walk from Bruxelles Midi making it a good option for taking the Eurostar. While the hotel corridors smell of old smoke, the room itself smelt fine and was well presented. Only very basic tea/coffee facilities in the room.”

„• The Japanese staff at reception was great—very helpful and friendly. • Room was clean with standard amenities, but no toiletries (e.g., toothbrush, shower cap, cotton buds). • No bottled drinking water provided. • Location is close to the metro. • Surrounding area felt a bit unsafe—unfriendly neighbors, dirty streets with a lot of trash and bad smells.”

„Good location as it is just opposite Brussels Midi train station. However, it is unsafe to walk late at night. The bedsheets were dirty, towel has hole, and the toilet light is RED?? Nice that the room has 2 toilets 👍🏻”

„Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.”

„This is a new and trendy hotel near Brussels North Station. It has a nice restaurant and bar in the lobby area as well as some reasonably priced room service items. This is a pretty new hotel and it opened in May 2025. The hotel is in a quiet area but there isn't a whole lot around. The main parts of Brussels are about a 15 minute walk away but being by the train station made it very convenient to make a day trip outside of the city and there is quick and frequent access to the airport. They offer breakfast at this hotel but at 25 Euros a person it is hard to justify. We also found a good self serve laundry spot nearby called Wash Club and got our laundry done halfway through our Christmas Vacation. The rooms were nicely arranged with a bench by the TV and a seating area by the window with a small table. There is a mini bar in the room but those items are pretty expensive. They have a coffee/tea station but they did not provide coffee or tea during our stay so we are happy we brought our own. The bed was pretty comfy and we got a good night's sleep each night. There are some interesting decor choices like a curtain in front of the large flat screen TV in an alcove. There is also a window for the bathroom that has blind slats on the outside of the bathroom. We felt the room was mostly fine but they didn't clean the glasses and the kettle could use some descaler. The bathroom was nice with conditioner, shampoo, body wash and body lotion. The shower provided good pressure and temperature but it had an open design and it was difficult to keep the water in the shower area. The towels provided were pretty new and soft but one had a noticeable stain and we would expect a hotel of this caliber to review the items being put in a room and bathroom. We felt we got a good rate when we booked the hotel and got to enjoy the busy city of Brussels and then relax at this hotel. We believe this hotel will improve because they have some nice facilities and good staff.”

„Strategic location. It’s within walking distance to Brussels Midi train station, where you can travel almost anywhere at your fingertips. The surrounding area is not as dangerous as many people claim. There’s a free 24-hour coffee machine, which is great for travelers like us. The only downside is that the lift is quite slow, and there aren’t many eateries nearby, at least for my taste.”

„Overall, my stay was excellent. The only aspect that fell short was the television, as it was not a smart TV. In this day and age, having access to platforms like YouTube or Netflix is expected in a hotel room, and the lack of it made the in-room experience somewhat less enjoyable.”

„Lokalizacja jest wygodna, tuż obok stacji metra, centrum handlowego i zajętej ulicy handlowej, zdecydowanie plus. Jednak to jest o 20-minute spacerem do centralnej strefy turystycznej, i jazda wstecz i wstecz może się trochę zmęczyć po długim dniu zwiedzania. Pokój jest średni, nie za mały, ale z dwoma otwartymi walizkami czuł się trochę ciasny. Łazienka była czysta i nowoczesna, chociaż osobiście nie lubię półszklane drzwi prysznicowe, które sprawiają, że podłoga jest mokre (to samo problem tutaj). Budynek i dywany czuły się trochę stare i zdradliwe, ale sam pokój był czysty. Śniadanie nie było najlepsze, ale wystarczająco dobre, a szczególnie lubiłem świeży sok pomarańczowy. Doświadczenia pracowników były mieszane, niektórzy byli przyjaźni i uśmiechnięci, a inni byli dość zimni. Jedną rozczarowaną częścią było, gdy zapytaliśmy o późną wyjazd; odpowiedź była natychmiastowa „nie” bez sprawdzania dostępności, która czuła się nieprzyjazna, ponieważ hotel nie wydawał się zajęty.”