I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Hotel absolutnie nas zachwycił; wart każdej wydanej złotówki! To doświadczenie, którego każdy powinien spróbować przynajmniej raz w życiu. Pyszne restauracje, wspaniała obsługa. Na pewno tam wrócimy!
Bardzo dobry
Oceny: 51
8,7/10
Cena od
5 879 HKD
za noc
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9,5/10
Amazing
AAnonymous UserLake Louise wasn't fully thawed in May, so my friend and I decided to treat ourselves to a stay at the Fairmont Chateau Lake Louise for the last day of our Banff trip. And then the hilarious thing happened! The handsome blonde guy at the front desk was chatting happily with me during check-in, handed me my room card, and wrote down room number 178. My friend and I excitedly went to the room, only to find the card wouldn't open the door. Just then, we ran into a housekeeper in the hallway. Seeing us trying to swipe into 178, she said, 'This room is occupied; they checked in yesterday.' I replied, 'Look, he gave me this room.' The housekeeper said, 'Let me open it for you to see.' So she just opened room 178?? We saw luggage inside (out of politeness, we didn't look too closely since it was someone else's room). Later, I went to the front desk to discuss it, and they told me, 'Oh, this isn't too serious an error, we just wrote down the wrong room number for you. Your room was ready.' My reaction: ??? Is this the quality of service you provide? Also, the hotel breakfast was pretty mediocre. My overall feeling is: it's okay to stay here, but not really necessary. Staying in Banff town is much more convenient for joining trips, eating, and shopping.
爱爱美丽就是EmilyNestled on the slopes of Sulphur Mountain, a stone's throw from both the gondola and the Upper Hot Springs, the Fairmont Banff Springs Hotel is a rare find in Banff – a resort that offers both tranquility and stunning views. Its location, slightly removed from the main street, ensures exceptional quietude. Stepping out, you're greeted by pine forests and valleys, exuding that quintessential Rocky Mountain charm.
The rooms are spacious and spotless, with excellent soundproofing. The mattress, while on the softer side, provides ample support. I highly recommend opting for a Mountain View room; waking up to the sight of morning mist swirling around the peaks is incredibly therapeutic.
The hotel's dining options are of high quality, especially the Eden restaurant, which is renowned locally for its fine dining. The pool, sauna, and gym are all well-equipped, and curling up by the lobby fireplace in winter is wonderfully cozy.
Overall, while the Fairmont Banff Springs doesn't pursue an overtly luxurious style, its environment, views, and privacy are outstanding, offering great value for money. It's a consistently excellent choice in the Banff area.
BBianI went to the store to upgrade the Vice Presidential Suite. The size is not small, and there is only one bathroom, which is not reasonable. The food in the executive lounge is small and monotonous.