3-Star hotele w: Ilocos, Philippines

Hotel is decent and I love the vibe. It has a unique design that reminds me of Boracay. The view is wonderful, the pool is one of the best in La Union, and the rooms are beautiful—honestly close to a 5-star experience. The rooms also have a work desk and complete amenities. I especially loved the lotion. I also want to say that I don’t like leaving reviews just to talk badly about people. These are really just rooms for improvement for the staff and also a caution for people booking, because I value both. I actually love this hotel and we are definitely coming back. I also really appreciated the customer service in this hotel. The guards, bell boys, and front desk staff were all good, responsive, and helpful. If I remember names, I always include them in reviews because good service deserves to be recognized. However, the restaurant service could still improve. You often have to tell them what to do before they do it. Food was fine though—decent compared to some overpriced hotels in La Union. One thing I really didn’t appreciate was being charged ₱200 for a missing teaspoon. We checked our bags thoroughly and are 100% sure we didn’t take it. It felt extremely overpriced for a teaspoon, but we just wanted to leave already, so I agreed to the charge. I’d suggest taking a video of everything in the room upon check-in and another before check-out, just to make sure you won’t get charged for any “missing” items. A few other things I noticed: I really disliked the shampoo because it dried my hair out badly. The pool water tasted like saltwater mixed with chlorine and also dried out my skin. The towels smelled strongly of bleach, which I personally didn’t appreciate, since that feels like another toxic exposure. We also occasionally noticed a septic tank smell in the bathroom—not too bad, but still noticeable. Overall, the hotel itself is beautiful and has a great atmosphere, and we would still come back. I just hope these concerns can be improved.

The room is spacious with a sitting area, large closet, and refrigerator with freezer. They also provide some amenities like soap, shampoo, and toilet paper. Bath towels are also provided. The balcony and the bathroom are clean, however, there are some dust on the windowsills of the room's interior and on the corners. For a large room, they only provide a single non-absorbent floor mat. They might want to provide more, considering that it's a resort providing water activities. There's also a sign in the bathroom detailing instructions on how to use the water heater, but there is no water heater. The other room that we booked located on a different building has a heater, though. The room is located on the 2nd floor, the water pressure is good and the toilet has a bidet. Be careful on the bath, though, as it's slippery. They should also consider adding a non-slip mat on the bathtub as a safety precaution. There's TV inside the room but it doesn't have any channels. I think they forgot to add another remote needed for you to be able to access the channels. The TV on the other room that we booked is working fine, though. The river is nice and clean and the free time alotted for kayaking is more than enough to explore it. The beach has mixed fine and coarse sand with some corals and shells. The water is calm and it's only knee deep even during hightide in the afternoon, so it's safe for kids. Since the beach is shared with an abandoned resort, and numerous other resorts in the area, it would be good if the staff in charge of maintenance clean the resort's beachfront to minimize the amount of trash, as there are also some trash on the resort's huts located on the beachfront. The 2 pools are clear and clean, one is located in front of the river, while the infinity pool is facing the beach. The riverside pool closes at 7pm, while the infinity pool closes at 12mn. The garden is also nice, although there are some dried bushes here and there. Wifi is only available in public areas. The free breakfast is ok, with 2 pieces of dried fish, 1 hotdog, and 1 cup of rice, and unlimited serving of instant black coffee. The owner is friendly, and the front desk staff, bellboy, and security are also helpful and accommodating. The resort seems adequately staffed; although it is recommended to retrain the maintenance staff on the cleanliness of the rooms and grounds. There are also nearby restaurants, and the Mangunguna Restaurant across the street serves really good and affordable meals. The River Restaurant and Giant Taklobo Restaurant are also within walking distance.

Sundowners Vacation Villas in Bolinao is a remarkable destination that offers a range of appealing features for its guests. One of the standout aspects is its convenient proximity to the local market, making it easy for visitors to purchase fresh produce, snacks, and other necessities. This adds a layer of convenience and enhances the overall experience. The resort also boasts an in-house Italian restaurant that serves delicious and affordable cuisine. This is perfect for those who prefer dining out without leaving the comfort of the resort, with a menu featuring a variety of authentic Italian dishes to satisfy diverse palates. The accommodations at Sundowners Vacation Villas are impressively large, providing ample space for families and groups. This makes it an ideal choice for gatherings, offering a comfortable and roomy environment that enhances relaxation and enjoyment. The rooms are well-maintained and nicely decorated, providing a cozy and inviting atmosphere. The attention to detail in the decor and furnishings ensures a pleasant and comfortable stay for all guests. For those who prefer to prepare their own meals, the villas offer fully equipped kitchens. This option is great for guests who enjoy cooking or have dietary preferences that require homemade meals. The availability of cooking facilities adds a layer of convenience and flexibility to the stay. The resort also features multiple swimming pools, allowing guests to take a refreshing dip at their leisure. The pools are well-maintained and provide a great spot for relaxation and recreation, making it a highlight for both adults and children. Moreover, the staff at Sundowners Vacation Villas are known for their exceptional hospitality and accommodating nature. They go above and beyond to ensure that guests have a pleasant and memorable experience, addressing any needs or concerns promptly and efficiently. In summary, Sundowners Vacation Villas in Bolinao offers a well-rounded and enjoyable stay with its strategic location, affordable dining options, spacious and well-appointed accommodations, cooking facilities, inviting pools, and outstanding staff. Whether you’re planning a family vacation, a romantic getaway, or a group retreat, this resort provides all the essentials for a relaxing and enjoyable stay.

My friend and I were super happy because the hotel room perfectly matched our expectations based on the pictures. At first, we were a bit doubtful, thinking it might not look the same or even be a scam, but it turns out it was legit! We had a sea view. Highly recommended!! 💗💗

The reception was good. It was a smooth transaction when I arrived. The room was hot when I got into it. I found that the staff wasn’t trained properly & seems like I have to ask for every thing. I was there for 4 days & they never replenished my water bottle. The bed was a bit hard but comfortable enough. The breakfast was ok. I was very disappointed when I had to ask numerous times for my change when I booked a boat through them to go to hundred islands. I paid 500 pesos for convenience fee for them to organise the trip & evrytime I asked for my change back they keep telling me that they have to ask the boatman first, then the guard, then the department of tourism and various excuses. I didn’t get a direct answer until the next day. I trusted them to do the transaction smoothly that’s the reason I paid for the convenience fee. I would’ve done the job myself & preferred to give the boatman the 500 pesos as he really looked after me for the whole day. The hotel is Brand new but needs some more decor in the room & have an air conditioning working in the lift & the foyer. The restaurant staff wasn’t as friendly but accomodating. They seems all so uptight & doesn’t practice common sense. The most disappointing part of my stay is the designated smoking area. It was in the motorcycle parking lot & way out, outside of the hotel. I didn’t feel safe going out for a smoke as it’s also a bit dark & there’s rubbish everywhere. The ashtray was full of other rubbish & the garbage bin was full for all the time I was there. I’m writing this all as a productive criticism for an improvement for my next stay & for other guests that will be staying in the future. Otherwise the hotel is nice, great pool overlooking the hundred islands the gym was ok . The hotel transfer was also nice but I have to asked first. I hope it’ll be better next time I stay. Thank you so much! 😊

The place is good 10mins away from calle crisollogo, with swimming pool opens at 8am-10pm. Comfy beds and really cool aircon the bathroom is spacious too. Some rooms has cabinet and some doesn’t. With complimentary soap and shampoo you have your own kettle with complimentary coffee. It is also near the beach and the place is big and quiet. Please take note the wifi is only in the reception but in the room it is very very slow as if nothing. It has Cable TV but very static and the room is only on dim lights and what i hate the most is when i ask to clean the room they didn’t change the used drinking glass but the staff are nice specially the guard and receptionist at night you can also call the receptionist if you need something and the food is very very good and the view upstairs is nice aswell!!

The hotel and room looks clean in a glance - until you spend hours in it. I found some cheese crumbs under our bed when we didn't eat inside our room. There are also flies and mosquitoes in the room. Other than that, the casa is clean in general. The location is excellent - walking distance to almost any points in the city center. Service is good. The staffs are friendly. Breakfast is superb. It would have been the best hotel if not for some of these lapses. TV reception isn't great. WiFi in the room is sometimes weak. The hinge of the cabinet in the room is loose already that it creates a creaking sound every time we open it. The bathroom floor in the PWD room is slippery. Although there were guest kits and towels provided, it would have been nice if there was a dedicated bathroom slippers. The ceiling has mildew and mark that paint is being removed. Other than that, the AC is nice, the bed and blanket are comfy. There are lots of electric sockets in the room. The room is on the first floor and pretty quiet at night. You can only hear the voices of people walking along the hallways which is pretty normal. Despite all these observations, I would still want to book here in the future. The experience is still good.

We enjoyed our stay and loved that the resort isn’t crowded — perfect if you want a quiet and relaxing beach. The food was surprisingly good for the price and they provide free drinking water so you can just refill your tumblers. There are also nearby restaurants and tourist spots, and they can arrange a tricycle driver if you don’t have a car. The staff were very kind and even assisted us with an early checkout before their official opening time. A few downsides: there was a bad smell in the bathroom when we arrived, no amenities were provided, and we had to request blankets. The restaurant area is also not very visible yet and seems like it’s still being improved. Still, we had a great stay overall and would definitely return. Thank you!

We stayed in the Presidential Suite at Star Plaza Hotel. The room service staff was friendly and helpful, which we really appreciated during our stay. The bed was comfortable and the Wi-Fi worked fine for our needs. The breakfast was good except the ham. Other hotel restaurant food options were good. However, we were disappointed to find that the hot water in the shower wasn’t working, which was unexpected for a suite of this level. The laundry service was also unavailable, and when we first entered the room, there was a strong vinegar smell that took some time to fade. Overall, while there were some positives, the issues made the experience feel below expectations for a Presidential Suite. We hope improvements can be made.

I really like this hotel, though a bit difficult to find at the beginning, some people doesn't know this hotel and found out that's its just new. But eventually we figured it out, we saw the street sign Calle Jacinto. The room is clean with bath towel, liquid soap, tooth brush, bottled water. Paulo is very accomodating when we've reached the hotel. There are some decorative paintings around the living room area at the second floor. Though you can smell the freshly paint but since I love painting so I really don't mind it😁. It's a walking distance from the famous Calle Crisologo. We walked around and watched the famous dancing fountain at night and we don't have difficulty going back to the hotel since it's just near. The only problem we've encountered in our room is the toilet bowl has some problem but we've talked to Ms. Meg their supervisor and they will surely fix this asap. They served a set meal breakfast, you just need to choose which one you like to eat with coffee or juice. Overall, our stay is satisfactory and this hotel is highly recommended.