5-Star hotele w: Hessen, Germany

Location of this hotel is very closed to many sightseeing spots such as the old town and the opera house.  Rooms in this hotel is very comfortable.  We were super tired from a long flight and we had a very nice sleep iand a nice staying at this hotel.

I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.

巴特紅堡，位於法蘭克福附近，機場開車過來二十多分鐘，從酒店步行到輕軌站大概一公里，乘坐S5到法蘭克福中央火車站半小時，每小時18，48分各有一班，很準時，交通很方便。 小鎮原來是德國有名的療養小鎮，環境很棒，夏宮名不虛傳，這幾天變天下雨，5月了穿薄羽絨服也不熱。 酒店離東正教堂，療養公園都很近，步行到鎮上的市政廳，購物街都很方便。

The service was great. Buffet breakfast was a good spread as well. However, there is not nearby shops or convenience shops nearby

Great hotel with the best service in Frankfurt. Good restaurant food and all the staff are so friendly

nice hotel, friendly staff. only downside is that there is no self parking. But Valet service was awesome! room was spacious breakfast was great. close to attractions. love to come back again!

I stayed here after arriving fairly late and needing to catch a train early. The location is convenient but not very easy to find from the terminal. The room was very clean and comfortable

Location - beside metro Although location is great, entrance sign is tiny, it was also hidden by the hotel pick up vehicle which resulted in hotel is non visible! Waste of time hunting of hotel Image of hotel in term of age and layout is way different, resulted in smaller room due to the layout assign, misleading images provided by hotel Hotel is showing sign of age compare to newer hotel even if they are under non luxury category Despite a luxury hotel in branding and price, major dust was found behind the table corner Wouldn’t recommend the hotel

Özellikle restaurant personelinin biraz daha güleryüzlü olmasını ritercih ederdük ancak geriye kalan herşey son derece iyidi