4-Star hotele w: Uusimaa, Finland

Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you

Great location, with windows overlooking greenery, and within walking distance of downtown attractions. The hotel's overall design aesthetic is spot on. The in-room facilities are new and very functional, and the shower pressure is excellent. The only downside is that the windows don't open, and even with constant ventilation, it still doesn't feel as comfortable as natural airflow. The price was also reasonable because I booked in advance.

The service was wonderful. The staff were genuinely friendly, not just smiling because they had to. I had an issue with my room, and it was resolved very quickly and with great kindness. The hotel is located close to a market with several restaurants and two supermarkets, one of which is open 24 hours a day. It is also very close to Sea Life and the roller coaster attractions, making it a great choice for families and anyone planning to visit those areas. If your main goal is to visit the city centre, there are several bus routes and a tram stop right in front of the hotel. You can also rent a bike or an e-scooter and enjoy the ride through the park, which is a lovely option in good weather. If the weather is bad, the location is less convenient for getting to the city centre. However, when it isn't raining or extremely cold, the location is excellent and offers a much quieter, greener environment. One feature I really liked was the hotel's fantastic guest kitchen. I didn't use it myself, but it looked ideal for families travelling with children or for anyone planning a longer stay. The hotel also has a gym, a lovely rooftop terrace, and complimentary laundry facilities where you can wash and dry your clothes free of charge. There is also a sauna and a steam room, which are a great bonus after a day of sightseeing. I would definitely recommend this hotel for families with children or for travellers who don't need to be in the city centre all the time and would rather enjoy the surrounding parks and forests while still having easy access to the main attractions.

Very friendly staff. The breakfast is nice, with a wide variety of choices. The location is quite good and it’s just minutes walking distance to the nearest tram stop. The only negative thing is the size of the bathroom. It’s too small to have a substantial place to place your shaver, toothbrush set, and your clothes. Even in the bath, the shampoo, conditioner and body wash bottles have partial of them hanging in the air. Other than that, this hotel is perfect for a short stay in Helsinki!

The check in was fast. The room was clean and the location is also near to the airport. For the services. They also have the shuttle bus from hotel to airport which is very convinient to those who are travelers and need to stay near the airport without hussle.

The room was good enough and clean for the price. The only downside was the missing power outlet next to the bed. I use a sleep apnea device and it was a bit difficult to plug the plug into the only power outlet close enough, which was at the head of the bed under the bed. This meant I couldn't use the night light.

In my experience, hotels of this size and price always have a coffee maker and/or an electric kettle for tea in each room—even the standard ones—but ours did not have either. In addition, the shower controls in the very tight shower are not easy to figure out, and the temperature was set to scalding hot, so be very careful. Our room was quite small and dated. However, the bed was comfortable and the bedding was nice quality, so overall it was fine for our three-night stay.

⭐️⭐️⭐️⭐️⭐️ Great Stay at Scandic Paasi – Clean, Stylish, and Comfortable Our group of friends from Vietnam had a very pleasant stay at Scandic Paasi during our recent trip to Helsinki. Overall, the hotel was beautiful, clean, and offered very good quality for the price. The rooms were modern, well-designed, and spotless. Beds were comfortable, the bathroom was clean and well-maintained, and everything felt neat and thoughtfully arranged. After long days exploring the city, it was a great place to rest and recharge. We also loved the hotel’s unique design and cozy atmosphere—it felt modern but still warm and welcoming. The common areas were spacious and nicely decorated, perfect for relaxing or chatting together as a group. The location was convenient, with easy access to public transportation, restaurants, and key attractions in Helsinki. Breakfast was another highlight: good variety, fresh ingredients, and a nice Scandinavian touch that our group really enjoyed. Overall, Scandic Paasi delivered exactly what we were looking for: a clean, comfortable, and high-quality hotel experience. We would definitely recommend it to friends and would happily stay here again on our next visit to Helsinki.

Clean and new looking. Online check-in and check-out work well. Just be aware that you can online check-in even if your room is not available yet and no one will tell you when it is available — you will have to sit around and go to check the availability from the self-service check-in every once in a while. When I asked staff at the desk, they just said the check-in is at 16 and they don’t know about the availabilities and that I should try the self-service again in half an hour intervals. Breakfast was good, was hoping to find more fresh fruit and common breakfast drinks like orange juice and hot chocolate. The room could’ve had something to place shoes on, especially during winter all the snow just melted directly onto the floorboards.

The self-service check-in was difficult for an older person like me, even though I'm familiar with technology. The pad was poorly positioned, and it was hard to see the buttons in the sunlight. Another guest was waiting in the car for the code, and I didn't have their personal details or ID with me. However, I managed to get it done and received the code, which allowed us into the parking garage. But first, we ended up in the wrong parking garage under the adjacent building… The parking garage could be more clearly marked; there were no signs, or at least we didn't see any. The room itself was clean, but there was no TV. The bed was too narrow, and there was only one blanket. Sleeping was difficult. The threshold was also dangerous; you had to be careful when getting out of bed in the dark. The curtains were also coming off in one corner… We left early in the morning and didn't wait for breakfast, which only started at 7:30 AM! Checkout was confusing; we didn't see any drop-off point for the room cards in the parking garage or the lobby. I called for assistance and was told that the cards could be left in the same locker from which we took them. That was a bit odd. There should be a clear box in the lobby where guests can drop off their cards when leaving the hotel. There was a bit too much self-service and self-reliance for our taste. We would gladly pay extra for more service. It would be great to have at least one person clearly visible in the lobby to help, instead of hidden behind some blinds. Overall, it was a confusing place…