4-Star hotele w: Hokkaido, Japan

„My first trip to Sapporo was made truly amazing by staying at this hotel. The location is flawless—easily accessible from Exit 8 or 10 of the Sapporo Underground Walkway, which connects directly to the Namboku Line Sapporo Station. This makes commuting effortless even during rainy or snowy weather. The hotel’s exterior and lobby are elegantly designed, but the most captivating feature is its view—it directly faces the ”Former Hokkaido Government Office,” and the scenery is as picturesque as a painting. The room was incredibly spacious; even with three large suitcases fully opened, there was still plenty of room to move around comfortably. As for the facilities and dining: the breakfast on the 2nd floor offers a lavish spread of seafood delicacies full of Hokkaido’s local flavors. The public bath is also spacious, featuring both hot and cold pools as well as a sauna, which was perfect for relieving travel fatigue. Toiletries are provided in the lobby on the 1st floor for guests to pick up as needed. Overall, this hotel offers a perfect balance between strategic location and high-quality accommodation. I highly recommend it for both business and leisure travelers!”

„We experienced an earthquake last night. It was so scary. Overall stay is good. We decided to check out earlier than our plan and went to the train station to Sapporo. Only that the room we had is too small. Can't put our 2 big luggage The staff was very good and accommodating. From the front office to the House keeping.”

„The staff services are not awful. After staying for three nights and checking out, the chunky lady refused to store my luggage. She asked for my passport right after I passed the main entrance and in the lounge area but not the front desk. I understand only a small portion of Japanese people understand English. I spoke slowly to her in English and told her I was speaking in English and surely she knows I'm speaking in English. However, she keeps using a Mandarin translation pocket device and didn't realise Cantonese language is different. I see English has been the lingua franca but that's not the lady's and her coworker's views. Try to avoid this hotel if you're a Hongkongese, *********, Mainland Chinese because more than one staff member is ******. They will just keep rolling their eyes and their facial expressions and fitgets are telling their guests only Japanese people are welcomed.”

„The hotel is within 10 minutes walk from Sapporo JR station and 3 minutes walk from Hokkaido University so the location is very convenient. The room size is generous and it has a public bath on the 2nd floor. Overall a comfortable stay and good value for money. It would be even better if the reception could understand a bit more English or Chinese.”

„We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!”

„I booked this hotel last minute after cutting short my stay at another hotel in Otaru due to exposed cable wiring under the bed area. Having learnt from that experience, I checked this room carefully upon arrival and was relieved to find everything well maintained. Mitsui Garden did a great job with the room setup, and everything felt clean and safe. The room is spacious enough for three guests, with good walkway space, a hanging area, and a proper wardrobe. It feels more comfortable compared to other triple rooms I’ve stayed in. The bathroom is also a decent size and not as cramped as what you typically find in many Japanese hotels. The hotel offers a public bath for both men and women, which is a nice feature to relax in. However, the laundry setup could be improved. There is only one combo washer-dryer machine, and the waiting time is quite long. Even at 3–4 a.m., guests are queuing to use it, and each wash-and-dry cycle takes around two hours. You can monitor the washer status directly from your room TV, which is convenient, but it would be much better if the hotel could add a few more machines. It can be inconvenient when guests miss their pickup time and others have to wait. So, you really needs to plan and be more considerate in using the washer. Breakfast has a limited selection and leans more towards Western-style dishes, but there is a live chef station serving both sweet and savory crepes, which adds a nice touch to the morning experience.”