4-Star hotele w: Kyoto Prefecture, Japan

The picture is of beautiful Kyoto, not related to the hotel at all! This hotel has many branches, so make sure to double-check which one you're booking! We initially went to a different location. The front desk staff was incredibly kind and helpful! Thank you! Location: It's a bit far from the subway, about a 700-meter walk or more, so it might not be convenient if you have a lot of luggage. Hotel Size: It's a large hotel, and the rooms have showers. The hotel has a large public bath, open from 5 am to 9 am and 3 pm to 1 am. I absolutely loved the public bath and would definitely stay here again next time I visit Kyoto! I really appreciated the hotel's service; they replied promptly to my email inquiries. Thank you!

I didn't expect to find such a great value hotel during my summer trip. The last time I was in Kyoto was in 2023, and for some reason, hotel prices across the city were generally skyrocketing then. This year, the value for money was truly exceptional, and I was very satisfied with everything, especially meeting Mr. Yang, a Chinese staff member, right after checking in! He was incredibly kind and meticulously explained the hotel's facilities to my friend and me. He even had our luggage placed in our room before we returned. Throughout our stay, he was always responsive to our requests, making for a very smooth interaction and leaving us with an excellent impression. With such a great location and service, there's absolutely nothing to complain about. The washing machine in the room was also a high-end model that I'd be hesitant to buy for my own home; it was almost silent in operation. The only downside was that it took a bit long, sometimes up to five hours for a full cycle, though perhaps I wasn't using it correctly. Nevertheless, the clothes came out very soft and clean. My only regret is that there's a Beams store right across from the nearest subway station to the hotel, and I only discovered it as I was about to leave! It's a shame I didn't get to browse there. I'll definitely choose this hotel again on my next trip to Kyoto, and I'll make sure to visit that Beams store. I hope to see Mr. Yang again if I get the chance. Many thanks!

The room's cleanliness was, as always, excellent, and it was quite spacious. We booked a twin room, and the beds could be pushed together. However, the bathroom was exceptionally small, making it difficult to place toiletries, including cups and razors, freely. There's a self-service laundry room and an ice machine. The room only provides two bottles of water, and there's no water purifier. Although the bathroom sign indicates the water is drinkable, it actually has a strong chlorine smell, which persists even after boiling. This isn't very practical for those accustomed to bottled mineral water or water purifiers in their home country. All toiletries were provided, but I have two main complaints: the toothpaste came in a tiny 2x1 cm paper sachet, which was incredibly inconvenient – small, hard to tear open, and difficult to squeeze out. It was quite an experience! Secondly, unlike the first hotel we stayed at, there were no bath salts provided. Transportation is extremely convenient, with Kyoto Station directly across the street. Check-in was also easy, and our luggage was automatically stored by the front desk upon arrival.

I stayed for 4 nights from January 4 to January 8, 2026. From the hotel, you can walk to Nijo Castle in about 10 minutes. There are many small convenience stores nearby (7-Eleven and the like), as well as two large supermarkets — Life is open until midnight, which is a huge plus. You can buy nice gifts for friends and family late in the evening without wasting daytime hours. The transportation access is great too: within a few minutes' walk there's a subway station and a JR line (convenient for coming from the railway station), and right next to the hotel there's a bus stop. This is important because Kyoto's sights are scattered all over the city, and you often need to use public transport or taxis. Speaking of taxis. Twice I asked the reception to call me a taxi, and both times the staff helped me — a huge thank you to them! It was especially important on the first day: thanks to a taxi, I made it to Kiyomizu-dera Temple in time and explored it without rushing. Check-in was very quick, and the staff explained where everything was. The room was quite spacious — or maybe it just felt that way. I comfortably unpacked my suitcase and took out everything I needed without feeling cramped. The room had all the essentials, and there were kettles near the elevator that you could take to your room if needed. I did, and had some tea before bed (on the first floor, you can grab a free tea bag if you don't have your own). The air conditioner worked for both cooling and heating — which was very useful on some evenings. Honestly, I only used the hotel to sleep, and it was perfectly fine. Every morning, breakfast is served on the first floor. To be honest, I expected something simple since the room rate was quite affordable. That's why the breakfast was such a pleasant surprise! My eyes wandered every morning at the variety of delicious food! A huge selection. Every day I had rice with various toppings, amazing salmon, cod, and various vegetables (the okra here was especially good). There's a small smoking room on the first floor with good ventilation. My overall impression of the hotel is extremely positive. I will definitely stay here again on my next visit to Kyoto.

Delightful. My room had its own Zen garden outside on the 5th floor. I wanted to experience a traditional Tatami mat room. Bed was made for me at 7PM. Due to age a bit hard to turn on/off the lights since I had to get up to turn them on and off. Japanese bath was splendid as well. Spotless. Enjoyed a 6 course dinner - was unbelievably good.

We stayed at Hotel Gracery Kyoto for two nights and overall had a very comfortable stay. The hotel has two sections, and we stayed in the South building. The room was very clean, and the space was used efficiently, which is typical for Japan. The bathroom layout was a bit unusual. The toilet and shower are separate, which is convenient, but the toilet cubicle itself is extremely small. The shower is positioned in an odd space between the bath and what seems to be the shower floor, and the shower head cannot be adjusted up or down. That said, the water pressure and temperature were excellent, which made up for the layout. Bottled water was provided on the first day, which was appreciated. The TV, however, was very limited with only Japanese channels and no access to Netflix or other streaming services. The location is excellent. The hotel is right by Nishiki Market and surrounded by shops and restaurants, with multiple subway lines nearby. There are also many fantastic local restaurants in the area, which we highly recommend, especially when the market gets overwhelmingly busy. The hotel provides a wide range of amenities in the lobby, including face wash, toner, lotion, razors, combs and mouthwash. While convenient, the large amount of individually packaged items does not feel particularly environmentally friendly. We checked out the breakfast one morning but decided not to purchase it as it was 2750 yen per person, and there are plenty of better and more affordable options nearby. The staff were very friendly and welcoming, and we also appreciated that the hotel offers free umbrella use on rainy days, which was a thoughtful touch. One downside was the room cleaning timing. We left early in the morning and only returned after 3pm, but the room was still being cleaned when we got back. We were asked to wait around 30 minutes, which was quite inconvenient after a long day when we wanted to rest, shower and freshen up before heading out again. Overall, a clean and well-located hotel with a few minor design quirks and service timing issues, but still a very pleasant stay.

Might be more suitable for first timers or travellers who are into Kiyomizu temple or Gion(both location walkable from hotel) I'm a frequent traveller to Japan/Kyoto thus location does not work well for me but not a deal breaker. Hotel is pretty big as I feel the distance walking from elevator to room, decent size rooms with windows that can be opened for maybe 3 inches(?) Enough pillows and quiet room for good rest and also nice public areas with lotsa greens. Rooms need to be more throughly cleaned though as I found coffee/tea stains on the table top(not acceptable for hotels of this grade) The in room water dispenser is a great idea though. There's a bakery within the hotel itself thats open from breakfast if you are into convenience, delish but there are simply too many good bakeries(or other breakfast places) in Kyoto.

This is my second stay at Hachijo Hotel this year, and I've probably stayed here about five times in total. I love it as much as ever. Whenever I go to the Kansai region, Hachijo Miyako Hotel is my first choice; I don't even bother looking at other hotels anymore. The location is superb, and the room size is considered very spacious for Japan. I really like that the toiletries are POLA. The self-check-in process is very smooth. I also booked a day tour, and the meeting point was conveniently nearby.

Room was clean and spacious enough for two people. There was also a table with two chairs in the room, which was very convenient for me to work at during the evenings. The staff were very kind and helpful. Complimentary amenities were available in the common area, and guests could request pajamas from the reception desk. I forgot to bring a plug adapter and asked to borrow one from the receptionist. Fortunately, they had one available and lent it to me free of charge. The location is convenient, about a 7–8 minute walk from Sanjo Station and the Kamo River. It is also close to a bus stop, about a 5-minute walk away, making it easy to get to Gion. The breakfast offered a good variety of options. There were both Japanese and international dishes, and the quality was good and well-prepared. I enjoyed staying and just realised I didnt take any photos of the room but nutto during breakfast…🤣

Great hotel room, spacious and comfortable . Beds were soft and the toilet was big with two separate places to shower , sink and the toilet itself . Remember to close the window of the bathtub otherwise people can see you taking a shower (even it is far distance).  The onsen was great with sauna, cold onsen, outdoor natural hot springs and indoor.  The negative point is that every floor they have smoking área and the smell of cigarette was in my room every night . We had to turn on the a/c and the air purifier and in the next day ask staff to keep the windows opened for ventilation . The location is privileged just ten minutes walking from the train station.   There are supermarkets nearby and it is quite convenient to eat around , with meals of all ranges of prices .