The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
Good choice for New Brunswick. Room was clean & comfortable. Slept well as it was very quiet. Helpful and friendly front desk staff. Good neighborhood with lots within walking distance. Would recommend.
Blisko lotniska — doskonały transfer — 18/10 minut dojazd Uberem do Jersey Mills Shopping — około 20 minut Uberem do portu. Ładny układ hotelu, ale przestarzały, ale w dobrym stanie. Całkiem niezłe gorące śniadanie - z dobrą obsługą. Jedyną usterką, jaką miałem, było to, że rano opuściłem sejf i nie można go było otworzyć - konserwacja, którą spędziłem na otwarciu przez ponad godzinę, przegapiła moją podróż i skończyło się spóźnieniem - recepcja nie była w stanie zorganizować transportu ani nic
I absolutely love this location. It's very welcoming, quite, etc. Breakfast was very plentiful. Staff are excellent. I will definitely come again. Plus love the pet friendliness.
I had an amazing stay at [Hotel Name]! The moment I walked through the door, I was greeted by the friendly and efficient front - desk staff. They checked me in quickly and provided all the necessary information with great patience.My room was spotless and beautifully decorated. The bed was extremely comfortable, ensuring a great night's sleep. Overall, I highly recommend this hotel to anyone looking for a comfortable, convenient, and enjoyable stay.
Good points are that it is convenient to get to the airport via the freeholder shuttle bus. And the staff show excellent customer service skills. Rooms are big. Nice gym.
Bad points are the rooms are shabby, adjoining doors means you can hear your neighbours, bathroom and rooms have seen better days.
The location is great, and the atmosphere in the lobby is upbeat and professional . Really enjoyed my stay.
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7.4/10
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
CcalendThe hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍
AAnonymous UserThe front desk staff were very helpful and enthusiastically answered all my questions. The decor and rooms are spotless. This is my third time staying at this hotel. It's convenient for getting to Manhattan, as you can take the airport train or a direct bus. The price is also very reasonable.
YYiqiyihui186The rooms are quite new and spacious. After landing, you have to go to a designated airport pickup point, but for departure, you can go directly to the terminal. The hotel breakfast is pretty poor, which is a common issue with American hotels – not only is the quality lacking ☹️, but it's also presented very unattractively.
CCath1 HThe staff was welcoming. The view is amazing and the room is a lot bigger than expected. The location is also nice cuz there’s a bus stop right in front of the hotel where you can take route 148 to the Port Authority Bus Terminal, which takes less than half an hour. I would really recommend and will definitely book again!
AAmerican Dude in ChinaThis is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.
IIce tangVery comfortable and spacious room with a view of the Hudson River, directly facing Manhattan's charming city skyline. The PATH station is right outside the hotel, and it's just one stop to the World Trade Center. Much better value for money than staying in Manhattan. I'd definitely choose to stay here again next time I visit New York.
TThomasBGI chose this hotel for a layover in EWR airport. It's definitely convenient and the free shuttle from and to the airport is a great feature. The rooms are spacious, very clean and very quiet - perfect conditions for a good rest before a couple of long flights. The only thing I didn't like was the slow check-in process which lead to a line of maybe 20 people and around 35-40 minutes of waiting - and that happens after another long flight. :-) Check-in can definitely be optimized, but the rest was just great.