I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
Hotel has been constructed from 88 shipping containers and is fascinating. Unfortunately it was not busy during our visit and this resulted in sparse staffing and shortages at the complimentary breakfast.
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
It’s convenient but there is a big door of improvements for housekeeping many things were missing including misquotes in the room I got bitten within the 5 minutes I got there
I had a very good stay at this hotel during my recent trip to Lusaka. It is particularly well-suited for Chinese visitors, as many of the facilities and written instructions are provided in both Chinese and English, which makes navigating the hotel very convenient. The service throughout my stay was excellent. I would especially like to recognize Grace, who has been an outstanding receptionist and hotellier, always professional, welcoming, and attentive. Her warm assistance truly elevated the experience. The room was clean, well-kept, and comfortable, making it easy to relax after a busy day. Overall, this is a great option to consider for an international business trip, offering good service and facilities at a very reasonable price point.
The reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
I had a very good stay at this hotel during my recent trip to Lusaka. It is particularly well-suited for Chinese visitors, as many of the facilities and written instructions are provided in both Chinese and English, which makes navigating the hotel very convenient. The service throughout my stay was excellent. I would especially like to recognize Grace, who has been an outstanding receptionist and hotellier, always professional, welcoming, and attentive. Her warm assistance truly elevated the experience. The room was clean, well-kept, and comfortable, making it easy to relax after a busy day. Overall, this is a great option to consider for an international business trip, offering good service and facilities at a very reasonable price point.
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic. There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies. Would definitely stay again!
Spacious place with 3 toilets and two soacious bedroom apartments The shower was superb with pressure and nice products Would be back here if I came to Lusaka Nice staff
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