Hotele z: Gym w Brussels-Capital Region, Belgium

„This beautiful boutique hotel gets five stars from us all round. The staff were friendly and extremely helpful. We had an amazing stay — everything was spotlessly clean, from the floor to the taps. The gym was brand new and immaculate. I loved the interior design of the hotel, from the colour scheme and décor to the furniture, coffee machine, cup and room amenities. It's clear that they pay attention to every little detail. Our room was quiet, which allowed us to recharge after our long-haul flight. We would definitely recommend it and can’t wait to go back.”

„Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by”

„Hotel is only a few minutes walk from Bruxelles Midi making it a good option for taking the Eurostar. While the hotel corridors smell of old smoke, the room itself smelt fine and was well presented. Only very basic tea/coffee facilities in the room.”

„Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.”

„Wystrój wnętrza hotelu nawiązuje do stylu z połowy XX wieku. Zarówno pomieszczenia ogólnodostępne, jak i pokoje gościnne są bardzo czyste i zadbane – należą się brawa zespołowi sprzątającemu za ich znakomitą pracę. Jednak obsługa recepcji wymaga znacznej poprawy. Po przyjeździe okazało się, że wystąpił problem z systemem komputerowym recepcji. Jedyna osoba na recepcji wyraźnie wiedziała, że ​​goście czekają na zameldowanie, ale nawet nie podniosła wzroku. Zamiast tego, przez pięć minut mamrotała coś do siebie, nie zwracając na nikogo uwagi. Podczas dzisiejszego wymeldowania poprosiłem inną recepcjonistkę o paragon (lub jakikolwiek dokument potwierdzający, że opłata za pokój została w pełni uregulowana). Jej zachowanie było wyjątkowo niegrzeczne i bez ogródek powiedziała mi, że nie mają prawa wydawać takiego dokumentu, nawet e-mailem. Chciałbym po prostu powiedzieć tej pani z recepcji: proszę nie traktować gości jak ignorantów. Po tym, jak stanowczo wyjaśniłem, że potrzebuję dowodu zwrotu kaucji, w końcu, choć niechętnie, wydrukowała mi go. Personel recepcji w hotelu Hilton Brussels ewidentnie potrzebuje lepszego przeszkolenia. Niestety, wydaje się to powszechnym problemem w Europie – nawet w hotelach z wyższej półki personel obsługi jest często słabo przeszkolony. 酒店內部裝潢是mid stulecie風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘.今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說:我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強, 但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練.”

„I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!”

„The reception staff was very friendly when we checked in as well as throughout our stay. There is private parking available for 15€ a night but we opted for the cheaper option right as there are many available parking spots outside of the hotel. We ended up paying a little under 10€ for about 2 days. The room itself was very spacious and offered a lot of storage space as well as a mini fridge, which we had to plug in on arrival. The beds were very comfortable and rather soft. Close to the EU Parliament and about a 30 minute walk to the more touristy city centre or you can take the metro.”

„If you're looking for a no-frills, budget-friendly stay in Brussels, Hotel Siru is your go-to! Nestled right next to the Rogier subway station, the location is a dream for both avid explorers and lazy travelers alike. Seriously, if it were any closer to the subway, it would be on the tracks! The rooms are clean and cozy, nothing fancy, but hey, who needs a chandelier when you're just there to crash after a day of waffles and chocolate? The service? Top-notch. The staff are so attentive and friendly, you'd think they mistook you for royalty. They even helped us with directions, dining recommendations, and were quick with extra towels—no need to resort to using the hand towels like makeshift bath sheets. Now, Brussels has a bit of a reputation for being... let's say, 'adventurous.' But don't fret! Despite the city's somewhat sketchy safety stats, we managed to dodge danger like pros. We weren't mugged or robbed—hooray for small victories! We did have a close encounter with a pickpocket, though. Some overly enthusiastic Maghrebi immigrant tried their luck on our first day, but they must have been new at the game. We walked away with all our belongings intact and a story to tell. In conclusion, Hotel Siru is your knight in slightly faded armor, offering a safe, clean, and friendly haven amidst the bustling streets of Brussels. Book your stay, and may your pockets remain as full as your stomach after sampling Brussels' finest treats!”

„The location is super. Service is pleasant. But the cleaning is not good. there is a lot of dirt in my room and there is pooh on the side of the toilet when i checked in.. it was really disgusting.”

„Room was booked as a large double bed, when we checked in they gave us a twin room, then argued they had no double rooms. Then they found one after I complained. Rooms were large but fairly basic in terms of decoration, and our bathtub was broken. Location itself was excellent and the breakfast was good.”