Já estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos:
O spa agora só tendo direito a 1 hora por dia.
O elevador demora muito tempo.
De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.
Hotel impressionante quando si arriva tra verde, parcheggio ed hall con colonne e bel pavimento. Poi arrivi al banco check in e vedi che una delle sedie degli operatori è tutta rovinata. Sali nella zona bar e ristorante e vedi che il bellissimo pavimento della hall scompare perché tutto coperto da moquette che in parte non è più aderente al pavimento ma fa delle pieghe dove si rischia d’inciampare. Vai a prendere l’ascensore per arrivare in camera ed i corridoi ti “accolgono” con uno “splendido odore stantio” perché moquette dappertutto, pareti con carta da parati quasi in plastica/tessuto e il resto in legno. Profumo molto intenso di tutto. Entri in camera ed è la metà di quella che avevi prenotato,
esci sul balcone e ti accorgi che non veniva pulito da molto tempo. Chiedo spiegazioni alla reception per la camera e lo stato delle pulizie e mi dicono che non avevano camere come quella che avevo prenotato ma mi offrono la possibilità del cambio camera. Vedo la seconda molto grande ma con un odore di “chiuso” ancora più persistente della 1. Vedo la 3 di dimensioni ridotte come la 1 ma con un odore meno persistente. Tengo questa. Molto comodo il letto ma balcone sporco come la 1 sia a terra che la finestra del bagno, il soffitto e le pareti. Finestra del bagno impossibile da aprire, porta del bagno con maniglia rotta, doccia che schizzava dappertutto, rubinetto del bidet da fissare, vasca da bagno “nera” vedi foto. Pulizia di tutti gli ambienti molto sommaria. La struttura è stata costruita in 2 momenti di cui il 1 nel 1967. Forse necessiterebbe di una una profonda ristrutturazione o quantomeno manutenzione e pulizia. Colazione nella media ma con poco assortimento per 1 hotel a 4 stelle. Aggiungo qualche foto per farsi un’idea. Hotel che “ha 4 stelle” di nome ma …
Staff atencioso e disponível
Local muito sossegado ótimo para relaxar
Comida é boa tanto na zona da piscina como no restaurante e pequeno almoço
Parte da piscina muito agradável e ótima para desfrutar
Apenas a piscina interior não estava muito quente mas talvez por ser verão, não sei..
Staff were extremely helpful friendly curteaous and respectful nice location very clean breakfast had a very good spread if anyone thinking of visiting our lady’s church it is the place to stay I would overwhelmingly recommend it to everybody.thanks for taking care of us.
To był świetny hotel, prawdopodobnie bardziej zaprojektowany dla dużych grup i konferencji. Ale z tym, że mówiono, było bardzo wygodne. Śniadanie było wspaniałe, a pracownicy byli bardzo pomocni.
My family and I stayed at rhis hotel in February. The staff were all very kind, had good choice of breakfast items, could relax in the evening at the bar, with comfortable armchairs and settees.
Great environment.
Easy to reach from the Shrine in Fatima
Large and clean rooms
Conveniently located. My mum is an elderly woman of 85 years old and it was easy for her to walk about.
Hotel agradável, com ótimo atendimento... instalações impecáveis e quarto muito espaçoso. De salientar o cuidado em colocar recipientes para os clientes fazerem reciclagem, bravo por isso!.
Um ponto negativo foi não ter fruta laminada ao pequeno almoço, tinha apenas fruta inteira.
Apesar disso, recomendo!.
Obrigada.
Położony w mieście Santarém, Hotel de Charme Casa da Amieira znajduje się w parku regionalnym, 15 minut samochodem od atrakcji takich jak Jaskinie Alvados i Jaskinie Santo António i Park przyrody w górach Aire i Candeeiros. Hotel (z atmosferą przyjazną rodzinom) znajduje się 6,7 km od atrakcji takiej jak Plaża nad rzeką Olhos de Água i 20,3 km od miejsca takiego jak Fórnea.
Zrelaksuj się w spa, które oferuje masaż, zabiegi na ciało i zabiegi na twarz. Dostępne udogodnienia rekreacyjne to basen kryty, jacuzzi oraz kryty kort tenisowy. Ten hotel w stylu śródziemnomorskim oferuje również takie udogodnienia jak bezpłatny bezprzewodowy dostęp do internetu, usługi niani (za dopłatą) oraz sala/salon gier.
Hotel: znajduje się tutaj restauracja, gdzie podawane są obiad i kolacja. Możesz też pójść po przekąski, które oferują także miejsca takie jak kawiarnia. Ożywcze napoje znajdziesz w jednym z lokali: bar/salon klubowy i bar przy basenie.
Udogodnienia biznesowe to komputer stacjonarny, recepcja całodobowa oraz personel wielojęzyczny. Ten obiekt typu hotel oferuje następującą liczbę sal konferencyjnych: 2. Płatne udogodnienia to transport z i na lotnisko (całą dobę). Dostępna jest także taka usługa jak bezpłatne parkowanie samodzielne.
Poczuj się jak w domu w 22 klimatyzowanych pokojach, których wyposażenie to minibar. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem. Wyposażenie łazienki: bezpłatne przybory toaletowe i suszarki do włosów. Udogodnienia obejmują telefon (bezpłatne połączenia telefoniczne miejscowe) oraz sprzątanie codziennie.
Atendimento durante o Check-in , rápido e eficiente apesar de não terem informado qual a senha do WiFi.
Quarto simples mas satisfatório para o efeito, apesar do aparelho de ar condicionado não ter comando para permitir a regulação da temperatura e /ou outra qualquer função (Nos tempos que correm é inadmissível).
O pequeno almoço foi o melhor da estadia....muito bom.
Check-out, nem vi qualquer funcionário. Deixei o cartão do quarto em cima do balcão e saí.
Não pretendo voltar......
Bardzo dobry
Oceny: 42
8,7/10
Cena od
48 EUR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Gym w mieście Santarem District
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9.5/10
Amazing
GGuest UserWe are happy to have chosen this hotel to stay for 3 nights.
1. Fairly new and trendy design and facilities. Large size rooms that are clean and well equipped.
2. Excellent location to Fatima sanctuary.
3. Staff are courteous and helpful. Special mention to Ms Komal who welcomed and checked us in. She made a good impression and represented Mercure very well. The hotel must keep good staff like her and trained all to that standard.
4. Very good breakfast selection and warm dishes like eggs cooked to your order.
Highly recommended!
GGuest UserMy family and I stayed at rhis hotel in February. The staff were all very kind, had good choice of breakfast items, could relax in the evening at the bar, with comfortable armchairs and settees.
Great environment.
Easy to reach from the Shrine in Fatima
Large and clean rooms
Conveniently located. My mum is an elderly woman of 85 years old and it was easy for her to walk about.
GGuest UserBig hotel a short walk from the train station. Hotel has 2 pools both cold. The hotel does not have an iron for guests to use. Rooms are dated but clean. Breakfast was continental style. Same food every day. Wait staff were friendly. We had a problem with the mosquitos in the room which was promptly dealt with. Nice gardens surrounding the hotel.
GGuest UserIt was a small room, with no space for a decent chair. There were no cups or glasses whatsoever, not even in the toilet. We were the only two taking breakfast there. The food was acceptable.
SSofia R RamosA very charming hotel, the officials of an extreme sympathy, very lovely, worried and attentive. The cleaning was impeccable from the rooms, to the garden and the pool and jacuzzi area. The charm and glamour decoration of the grandmothers is also a pleasant atmosphere.The breakfast and restaurant are very tasty.We love the weekend.Ideal for any kind of romantic or family stay.
GGuest UserJá estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos:
O spa agora só tendo direito a 1 hora por dia.
O elevador demora muito tempo.
De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.
GGuest UserIt was a very pleasant experience, the location of the accommodation is excellent, the equipment is relatively new and in good condition, the hospitality and the quality of the professionals was irreprensible, the food offered for breakfast is varied and excellent, the management ”Pet Friendly” is exemplary and highlighting.
Comments on the suggestion of improvements:
- bathrooms in the area of the indoor pool (inexistent), which is almost uncomfortable in winter, travels from/to accommodations versus indoor pool/sauna/turk bath are distressing;
- The rooms could have more room for customer clothes, the toilets should have towel supports in conditions, than those presented (loose vertical bamboo support “=” stair);
- The prices of the local restaurant are exaggerated (do not attract many guests)! ? ...
GGuest UserThe hotel is very comfortable and has a very spacious room and a good service ....
One negative point was not to have laminated fruit at breakfast, it had only full fruit.
I recommend that, however,!
Thank you.