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Opublikowano12 gru 2024
Guest User
This is a very worthwhile hotel. It can be said to be the highlight of the entire trip to Morocco. Each room is an independent Riad courtyard. The service is friendly but not overly enthusiastic. Except for the average food, the environment can be said to be impeccable. Marrakech is actually quite dirty and messy as a whole. The inside and outside of the hotel can be said to be two different worlds. If I come to Marrakech next time, I will still consider staying here!
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Cena za noc od:33 237 TWD
Opublikowano13 cze 2024
Gość
Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view
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Cena za noc od:18 798 TWD
Opublikowano3 lis 2025
Gość
Place is nice and clean, staff was also very helpful.
However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly.
Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”.
Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night.
Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.
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Cena za noc od:2 227 TWD
Opublikowano20 sty 2026
Gość
Riad Musee ma idealną lokalizację, blisko serca medyny. Gospodarze są wspaniali; przyjaźni, kompetentni i troskliwi. Śniadanie na słonecznym tarasie na dachu było prawdziwą atrakcją, z widokiem na medynę. Wnętrze riadu jest bardzo zadbane, czyste i wygodne.
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Cena za noc od:1 544 TWD
Opublikowano31 sty 2026
Gość
Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience.
The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service.
They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.
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Cena za noc od:2 964 TWD
Opublikowano23 sie 2025
Gość
A wonderful experience, very accommodating. Very helpful and polite. A great location, breakfast was very good. Housemaid was excellent x Overall a lovely experience and stay. The pools were great, lovely selection of food and drinks.
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Cena za noc od:5 823 TWD
Opublikowano10 sty 2026
Gość
That was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
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Cena za noc od:6 383 TWD
Opublikowano25 sty 2026
Brice Pack
Très bel hôtel.
Deux piscines chauffées a 30 degrés dont une intérieure (1h par jour sur réservation).
3 restaurants, multiples bars.
Parfait pour profiter du beau temps !
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Cena za noc od:11 688 TWD
Opublikowano8 kwi 2026
Gość
Отель высокого уровня: чисто, красиво, есть горячая вода (только про отели в Марокко надо отдельно это указывать), разнообразный завтрак, симпатичный и тоже чистый бассейн.
Расположение: удобное, т.к. центр и ж.д. вокзал находятся рядом, до аэропорта можно доехать на автобусе (мы так и сделали). С другой стороны, шумно с улицы, возможно, лучше просить номера с окнами на бассейн, а не на улицу. В целом, рекомендую
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Cena za noc od:3 196 TWD
Opublikowano16 lut 2026
Bellinis
The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
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Cena za noc od:2 332 TWD