Hotele z parkingiem w: Fusong

„Came back to this hotel again after 2 years. Very clean, comfy and just located in front of 1 of the ski track. Hotel staffs were friendly and provided good service. Hotel was equipped with washing machines & dryers which provided alot of convenience for us. The buffet breakfast was good as well. Although there is a distance to the center of the Resort & main ski center, but there were shuttle buses available every half an hour to fetch us to and fro. Highly recommended as the price is reasonable among the rest and value added is the hotel provided free ski experience & hotspring. We will definitely come back again.”

„First time staying at a Home Inn, and it's super close to the Changbai Mountain ticket office – just a few minutes' walk. That was really convenient when we were tired after a day of hiking and could rest right away. The front desk staff were professional and friendly from check-in to check-out, and they even recommended some great local restaurants. The room was very clean, and there's fresh ground coffee in the lobby. The breakfast had everything you'd expect. Overall, a very good stay.”

„Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.”

„What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.”

„Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.”

„This place is very cheap, and not too far from most attractions. You will need taxi though to go to the main attractions. The staff were helpful, and the little town was also interesting to explore.”

„The resort is very well organized and will pick up from the airport with a large bus to Momoland hotel. Manager and staff in Momo are excellent and please add them to WeChat and they will help you navigate the resort with daily piste openings/closing and weather. There's an internal shuttle bus that comes every 1/2 hour to the ski slopes which is just 10 minutes away. If in a hurry - taxi is just 10Yuan anywhere within the resort. Pay by WeChat pay. Room is large but the temp setting is too warm. 25C for winter is quite high and as it's centralized I switch it off and thankfully the windows can get opened. Then the room is really pleasant. Need more lights in the bathroom shower and corridor. I understand Momolands branding is mystery but bathrooms could be brighter :) Otherwise no complaints. Plenty of good food options around hotel and ski village. Ski can get quite crowded but queue moves fast - facial recognition is cool. Piste well designed and safe named after court rankings like gentleman, grand marshall and general (intermediate, advanced) No issues for English speaker - just ask around. Will be back :)”

„這次入住山居·雲舍中古南洋風民宿體驗太驚喜！民宿距離長白山西坡集散中心500米，出行很方便。整體氛圍感拉滿，庭院景緻雅緻，處處都是打卡點位，花草點綴，隨手拍照都很出片。房間空間寬敞通透，軟裝精緻考究，衞生做得十分到位。 周邊地道東北餐飲齊全，停車便利，還可以順道遊玩天沐温泉，森林公園，領略山野風光。閑暇坐在院中看書，店家服務熱情實在，貼心周到，不管是登天池還是周邊遊玩都能給到實用建議，來長白山旅行，這裡是非常值得選擇的落腳地。”

„環境舒適 衞生：乾淨 設施：齊全 服務：到位 這次入住非常滿意，酒店位置好，距離西景區集散服務中心步行僅一分鐘，出行方便，前台接待效率高，服務熱情。房間比想象中寬敞，衞生乾淨整潔，沒有異味。床墊軟硬適中睡得很踏實。以這個價格來説性價比超高下采購選擇這裏。”

„❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport. 🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference. 🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days. 🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay. Breakfast is also quite varied and good.”