Hotele z: parking w Veneto, Italy

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

It feels like a 5-star hostel! There's a reliable security guard standing in front of the building to look out for tourists, all the staff are friendly, and above all, the facilities feel exceptionally clean. The interior design is great too. Best of all, the location is insanely good! Being close to Mestre makes it easy to find great food and soak in the local vibe, and it's just a 5-minute walk to the station, which is just awesome. If you don't have towels, you can rent them at the reception for a fee. Ciao!

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

My stay was excellent. The hotel is conveniently located, and the overall environment is clean and comfortable. The room decor is simple and modern, the bedding is soft and cozy, which ensured a great night's sleep. Although the twin room wasn't exceptionally spacious, it was well-equipped, and the natural light and soundproofing were both good. The front desk service was warm and attentive, making check-in and check-out very smooth. As an accommodation choice during my Venice trip, this hotel offered good value for money and a satisfying overall experience. I would definitely choose to stay here again if I have the chance.

Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.

The facilities of the hostel were great, especially the lounging area was comfortable enough to sit and wait if one had been early for the check-in time. However, when we checked into our room long after the official check-in time, the beddings of a bunk bed were not made. In fact, cover sheets and blankets of those beds were just laid there all messy and one even had holes in it (shown in the pictures provided below). That was not the only inconvenience, however. A fire alarm in the hostel had been activated at 3 am of August 11th randomly, which rang for at least two hours, but management and staff were not as competent when handling an emergency situation like that in my opinion. Guests of the hostel had to be waken up with a banging noise of alarm in the midst of their sleep and evacuated outside to stand still for 2 full hours with no explanation or compromisation. It has to be considered that all kinds of people are being hosted in this hostel, such as the elderly, the children, and also disabled people who cannot be put under that kind of stress and also deprivation of sleep. If compromisation of a late check-out was made with customers, it would at least compensate for the inconvenience it brought to people.

Supermarket nearby. Bus station in front of the hotel. Big bed. Furniture a bit old. Nice staff and you can ask for extra amenities at the reception without cost. 40 min walk to city center

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

The hotel is very close to the boat port and it is naturally the best choice if you need friends who take a boat. The facilities are new and the rooms are spacious and clean, and the view from the window is reluctant to leave. It is worth mentioning that the room has a sofa bed available to meet the needs of family outings. The hotel breakfast tastes good and the bread coffee is authentic. There will be discounts for dining in nearby restaurants!

A very satisfying experience! The room was spacious, bright, and comfortable. The family room was very thoughtfully designed with two shower rooms. The front desk staff were enthusiastic and provided detailed explanations. The hotel is very close to the train station, just a 3-minute walk, making it convenient to take a train to Venice. There are Chinese restaurants nearby that cater to Chinese tastes. We enjoyed delicious Wenzhou fried rice, classic fried rice, stir-fried rice cakes with beef, and tomato and egg soup. We were very happy! 🎉