Hotele Pet Friendly w: Queensland, Australia

Only lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a ”little bit” and I woke up at midnight 😬😮😁 I will definitely be returning in the future. .

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

It was a lovely stay with very tidy facilities and friendly staff it's a wonderful place to rest or stay for business or leisure I recommend they are low priced too so it's worth the money any day of the week Thanks Sage

Lokation was great and easy to find. The stowe was broken which was a little inconvenient. Otherwise solid midrange overall, but nothing spectacular. Would recommend for short stays.

Close to the airport, easy to find. Had no trouble with train noises once asleep. Room was clean as well as the bathroom. On the negative and really not that big a deal is that the undercover parking is limited and spaces not very big. Also Watch the bottom step in the dark. Miss stepped going down at 4.30am as I didn't see the bottom step and landed on my knees. Could do with a bit more lighting at the bottom of the stair.

Absolutely loved everything about it, very family oriented. Most definitely will be staying here again

What an ‘Excellent Hotel’!!! 5 Stars from us. It dawned on me, what really sets a hotel above others, & I have concluded . . . genuine hospitality (with a special mention to Brody) whom epitomises genuine hospitality. After a long night of travel arriving late (due to unforeseen circumstances), Brody was so lovely. She felt more like an old friend than staff. She went above & beyond to meet our needs & sets this beautifully designed & artfully styled hotel apart from the others. The hotel offers beautiful all day little snacks such as freshly baked cookies, muffins, shortbread, and much more. ☺️

Very nice and clean tidy smells amazing and the housekeeper is lovely

첨사이드 쇼핑몰은 신호등만 건너면 바로 연결됩니다. 바로 앞에 24시간 영업하는 맥도날드 있고 필요한 것을 말하기 전 알아서 먼저 제시해주는 친절한 스태프들 좋았어요! 한국에서는 야간 세탁기 이용 불가하여 호텔에 문의했는데 24시간 당연히 사용가능하다는 안내 받고 빨래 편하게 했어요. 세탁기 건조기 스토브 전자레인지 냉장고 식세기 전기물포트 다리미 금고 등 있어서 좋았고 가성비 갑 장기투숙 가능한 호텔 같아요! 다만 밤낮없이 사이렌 소리가 울리고 차량소음이 있는데 개인적으로 장점이커서 이런 점 충분히 커버 가능해요!