Hotele Pet friendly w: Bavaria, Germany

Booking was a breeze. We had an accessible room with plenty of space for a wheelchair. We did have some difficulty with entering and leaving the room, as the door couldn't be opened or closed independently from a wheelchair. The front desk staff were friendly and helpful. Housekeeping was very responsive, either when contacted directly or when notified by the front desk. We would happily use this service again.

check-in was so easy, and check-out even easier, hardly had to deal with any paperwork, only downside was that the sliding door doesn’t cover the shower area and the toilet area at the same time, and it’s a little far from most things, but it’s near some of the nicer art museums if that’s your speed 💗

I stayed during the festival. Excellent hotel with breakfast. I would like to separately mention the receptionist who checks in at night, this is probably the only hotel with a 24-hour reception desk. A very friendly man, it is even interesting to just talk to him. After the festival, there was a small incident (after checkout), but he understood our situation, allowed us to sit in the lobby, poured tea, just chatted 🤗 the only thing was that there were not enough slippers in the hotel, otherwise there are no issues. The room is good, two bottles of water and two beers are free 😁 tea, coffee in the room, there is a balcony

The best hotel in Europe. The quality is high even though it is overwhelmingly low compared to the neighborhood. I definitely want to stay again. I was really impressed by the kind response of the reception staff. The rooms are clean, the beds are comfortable and the breakfast is delicious. In addition, there is a ”refrigerator” and ”high power dryer” in a ”warm shower with strong water pressure” which is rare in Europe. It may be normal in Japan, but it was a very satisfying stay because there are really few hotels in Europe that meet everything in this price range!

The hotel is located close to the city. The service team is very friendly and supportive. The room was clean and nicely decorated. The only negative point: there is far too less parking space to write „we’re offering free parking“. The available parking space is only covering 25% of the rooms. We’ve arrived in the evening and there was no parking space at the hotel left and it was hard to find a parking space close to the hotel without getting a penalty. The description should be adjusted. It’s misleading marking to say „we have free parking space“.

Good location and close to everywhere in a walk distance. Old building old room and cold in the room. Only heating in the toilet and bathroom is very small.

Overall, the hotel was decent, and the cleanliness was good. However, the window was right above the head of the bed, and the curtains were quite thin and didn't close properly. This meant I was woken up by the sunlight every morning. Also, it seemed like the window couldn't be opened. The biggest issue was the Wi-Fi; I couldn't connect while lying in bed, only when I sat at the desk. The Wi-Fi coverage definitely needs improvement.

The whole issue was a family we have booked. We have booked a room for two adults and two children via trip.com but in the system there was a reservation only for two adults. After showing the prof of booking for 4 persons, the hotel staff provide small chair-bed.. but generally it was not very comfortable.. Apparently the whole issue was a with intermediator/ agency. However, not sure that we would go again to this hotel..

Check-in and check-out were very straightforward. Very quick and easy. This is especially important when you arrive late and need to leave quickly in the morning. Thank you!

30 mins from NeuSchwanstein was a perfect location. The rooms were comfortable but needed updating. The amount of cigarette smoke around the hotel was very uncomfortable - at the front door and people on the balconies of the rooms making the windows being open the same as a smoking room. The town is small but pleasant. Hotel restaurant has generous portions with relaxed and friendly staff. The breakfast is good and offers a range of food that is more than ample.