3-Star hotele w: Arizona, United States

The stay was pretty average overall. The location was decent and the basic facilities were okay, but nothing really stood out in a positive way. The room was acceptable for a short stay, although there were some small details that could definitely be improved to make guests feel more comfortable. The atmosphere was fairly normal and the experience was neither particularly good nor particularly bad. Staff service was okay, but there is still room for improvement in terms of communication and efficiency. Cleanliness and amenities were acceptable, but not especially impressive. Overall, it’s an alright place if you just need somewhere simple to stay for a short period, but I probably wouldn’t consider it memorable or exceptional.

I recently stayed at this hotel and had a truly wonderful experience from start to finish. From the moment I checked in, the staff went above and beyond to make me feel welcome. They were attentive, professional, and always willing to help with even the smallest requests. It really set the tone for the rest of my stay. The room was incredibly clean and well-maintained, with thoughtful amenities that made the experience both comfortable and relaxing. The bed was soft yet supportive, the linens felt fresh, and the overall setup of the room made it easy to unwind after a long day. Housekeeping did an excellent job each day, ensuring everything was spotless and perfectly organized. The location of the hotel was also very convenient, with easy access to public transportation, restaurants, and local attractions. Whether I needed a quick bite or wanted to explore the area, everything was within walking distance or a short ride away. Another highlight was the breakfast. The selection was impressive—fresh fruits, pastries, hot dishes, and great coffee. It was the perfect way to start the morning. The dining staff were friendly and kept everything well-stocked and tidy, even during busy hours. Throughout my stay, everything felt smooth and effortless. The hotel’s atmosphere was peaceful, the interior was aesthetically pleasing, and all the facilities were well taken care of. It’s clear that the management and staff take great pride in maintaining a high standard of service and cleanliness. Overall, I had an amazing stay and would highly recommend this hotel to anyone visiting the area. Whether you're traveling for business or leisure, this hotel offers an excellent balance of comfort, convenience, and exceptional hospitality. I will definitely choose to stay here again on my next trip.

I enjoyed the stay ...it's getting better...accommodates well... and would stay again....

The hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.

Very interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.

Very new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!

Arrived a little after 1 PM and was able to check in early, which I really appreciated. The room here is very spacious. They also have an outdoor pool, a gym, and a laundry room. All the front desk staff I encountered were very friendly. Breakfast was good too.

I am pretty flexible with hotels I stay in because I actually enjoy different experiences. I would struggle to find something good about this booking. The gentleman at the front desk did his best to make all the issues right and did apologize for not checking the booking before he told me that I couldn't check in. He put me into the first hotel room but after I walked past the first guy outside my room who was inebriated at 6:30am I went into the room and none of the lights worked. I then went back to the front desk and was assigned a new room. Still attempting to keep an open mind while walking past the dirty grounds I had to ask a gentleman to move out of the stairwell while he was snorting a white substance. I got to the next room and turned on the light switch, and the lights were flickering. I went through a mental checklist to see if I felt safe to stay there and came up with a resounding no. I was truly worried about my car in the parking lot. There was a large amount of people hanging around outside of the hotel even with it being an early morning. The room had torn furniture, stains on the carpet, walls that are banged up, and the bathtub was just rough. I did not feel comfortable leaving anything in the hotel when I went to work and then p proceeded to cancel the rest of my reservation.

Charming Nostalgic Vibes and Excellent Staffing I had a wonderful stay here and was particularly impressed by how well-managed the property is. The check-in counter was appropriately staffed, and the friendly team made the process seamless. Since the hotel is quite large, the staff provided a map of the vicinity and very clear instructions on how to reach our room. Even though our room was located quite a distance from the reception, we had no trouble finding our way. Parking was consistently busy, but despite the high volume of cars, we were always able to find an available spot without much stress. We absolutely loved the room! it has a beautiful nostalgic feel that manages to feel classic rather than ”old.” It was spotlessly clean, the beds were very comfortable, and the bathroom was huge. We didn't utilize the balcony since it faced the parking lot, but I imagine it would be lovely to crack open for some fresh air during the summer. One minor disappointment was the amenities. They provide Salt & Stone products, which we love, but unfortunately, the shower and bath gel hadn't been topped up prior to our check-in. It was a shame we didn't get to use them, but it didn't overshadow an otherwise great stay. Overall: A great blend of character and efficiency. I’d definitely stay here again!