3-Star hotele w: Arkansas, United States

My family had an okay stay. We booked 3 rooms and all but one was not okay. The TV didn't work, and the manager came up to the room, and all he said was oh sorry and did nothing to do to fix it. So the night manager might need a little more experience on making guests happy. The night crew at the front desk was awesome, fast check and positive attitude. ..

We had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure my stay was comfortable. The room was spotless, spacious, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the attention to detail in the décor and amenities. The facilities were top-notch—quiet, relaxing, and perfect for unwinding after a long day. What truly stood out was the breakfast. It was phenomenal! There was a wide variety of fresh, high-quality options, from hot dishes to fresh fruits and pastries. They even make fresh custom omelets. Everything was delicious, and the presentation was excellent. Overall, this hotel exceeded my expectations in every way. I highly recommend it to anyone looking for a memorable and hassle-free stay. I will definitely return!

Hotel is probably the best location in December as parking is not enforced that month. Other times, you’d need to take a shuttle to the hotel from remote parking lots. Location is smack in the middle of town. Dinner at the hotel restaurant was great. The spa looks nice, but we didn’t partake. The hotel has a great vintage feel, as it’s truly original. We loved the hardwood trim, the caged desk clerk and ease of check-in. Definately a trip into history. The elevator was small and painfully slow, so even after a long wait, there was a good chance you couldn’t board due to other guests (and lots of dogs) filling it. No big deal as there’s no need to rush anywhere. Ah, the room. Interesting hardwood bed which was fairly comfortable. Huge with incredibly tall ceilings. Unfortunately that’s about it for positives. Wall a/c and heat far away but very noisy. Bathroom was newer but horribly designed—I’m sure from the restraints of the vintage space. The toilet was oddly up on a small platform— too small for any function. Shower was also very small with a very long wait for hot water and no control for velocity—you know, a single lever with cold next to off and rotated to hot. Water pressure was weak and I’m glad I only needed one. I wasn’t a fan of the cheap renovation attempts that completely failed the style of the room— modern chrome hardware next to antique bronze. Too bad whoever allowed this was more concerned with cost more than authenticity. The sink was in the bedroom without the slightest bit of privacy. The mirror over the sink was so high, my 5’3 wife had to use her phone on the shelf to see herself. Even my 6’4 self only got the top of my head; the middle of the mirror was 6’6” high. Very bad positioning. All in all, a great hotel with some odd quirks but I’d stay again. It’s a beautiful building.

We stopped here on our way to visit family in TN. We had so much fun, and the hotel was so nice and clean, we stayed there again on our way home. Trip.com was the lowest fair that we could find and was reasonable for a nice hotel. The beds were very comfortable, and the shower was very nice with overhead rain delivery of water. We also spent time at the casino. No big wins, but we didn't lose every hand or every spin, so it made it fun. I will stay here again next time I am headed to visit family,.

The room was nice but saw a few spiders, everything was comfortable! Breakfast was decent, could have used a few more selections

The check-in was friendly and quick. The lobby and common areas were nice and clean. The room was clean, spacious, laid out well and very functional. The only problem was the GE air unit was noisy and chirped all night. It woke us up a couple of times. We checked in late and were just there for one night and put up with it. Breakfast bar area was nice and clean, and the food was the usual, but adequate.

nice staff. good local food and services. good beer again