For an older hotel the room was nice and clean. Two free bottles of water. For the price it was a good place to stay. The only thing that was bad was the low water pressure in the shower and no hair dryer. Breakfast was good.
I really enjoyed my stay here. The location is excellent, and everything is within walking distance. The room was very clean and well-maintained. It was amazing that I could simply walk to the NBA game without worrying about transportation. Highly recommended!
Wonderful stay ! Truly amazing ! The room was well tended too and I felt as though all my concerns were addressed. Staff was kind and the area felt safe!
The hotel was good and the staff/concierge very nice, but the airport shuttle was disappointing. The driver was careless with luggage, rude when asked about terminal information, and muttered curses at passengers. Most concerning, he drove erratically, hitting 53 mph in a 25 mph construction zone during rain at 3:30 AM on 10/14
우버로도 5분/13불정도의 거리라서 셔틀은 이용하지 않았고
여성 스태프들이 매우 친절했습니다.
건물은 오래됐지만 관리가 잘 되어 청결했고 벌레도 전혀 없었으며 방에 냉장고, 전자레인지가 있었어요.
에어컨, 환풍 시설 잘 작동하고 복도에 자판기에서 음료와 물을 1.5달러에 판매하는데 굉장히 저렴했습니다. 프론트에서도 시원한 물 판매합니다. 거의 필요한 모든 것이 있었어요.
샤워기 수압은 약하지 않은데 변기 수압이 약해서 물을 두번씩 내려야 했던 점 빼면 다 괜찮았습니다. 건물 주변이 가로등이 밤 내내 환하고 주변에 맥도날드 등 24시 시설이 있어 치안도 괜찮았습니다. 만족합니다.
SSamitraThe room and hotel was great. I don’t like that you do have to pay.$20 per day for parking or you will need to use the city parking but you can’t park over night as city parking expires at midnight. The location has no pool but has a nice roof top. Drinks were pretty reasonable. Over all it was nice.
GGuest UserThis hotel is nice. It was clean. It is farther away from downtown Rochester Hills than the website indicates. We were disappointed that there wasn't a hot tub, just a very small indoor pool. The beds and pillows were comfortable. Two floors of the hotel were filled with kids' hockey teams that were running wild on the other floors, including our floor. The breakfast room the following morning was much the same, the kids were yelling, running around, making a mess of everything while the parents were conversing with the other parents. Total disrespect to the rest of guests. The kids were mixing all the different juices together and then throwing it out because it didn't taste good, throwing away bananas they didn't peel, just wasting food. I know this was not the hotels fault. It's just a shame the parents or the kids had no regard for all the other patrons. We had to wait for the sole person manning the breakfast room to refill most of the breakfast items. There was a nice selection of hot and cold food once it was replenished. I would still stay at this hotel again
GGuest UserThe location is terrific ! Right on the water. We booked a king room, it was so tiny there was not even a place to put the luggage, and the cigarette smoke residue and chemicals used to cover it up were overwhelming ! The front desk kindly gave us an upgrade to a penthouse suite at no additional charge. The suite worked out well. The hotel is older and vintage, the rooms reflect that but are in desperate need of a facelift,,,seam split wall paper, dingy corners, cheap carpet and very chintzy cabinetry circa 90s builder grade oak that is worn, scratched and mismatched to the old fashioned cherry dressers. The suite had an apartment sized refrigerator, microwave and kitchenette sink, all mismatched, white fridge, black microwave, stainless sink. Not a bit of kitchen gear supplied,,,no sponge, no towel, not even a paper towel. The TVs were tiny as well !
The bar however was lovely, excellent cocktails and nibbles. The grounds and harbor view were grand, easy and ample parking and the staff attentive. Its a good hotel,,,just really worn out !!
GGuest UserIt's very close to the car rental shop, within walking distance. If you're renting a car, you can return it early and then walk to the hotel; there's a shuttle bus to the airport. The environment is average; book according to your actual needs.
GGuest UserI've stayed here 3 times (3-5 days each) in the last decade. Each time has been excellent. Attractions: indoor pool/hot tub, free cold (cereal, bagels, juice) and hot breakfast (sausage, scrambled eggs; waffles if you wanted to make them), free parking, and only 5-minute walk from everything on Main Street in Frankenmuth. Room was clean, furniture was in good condition, plenty of hot water. I appreciated the shoe/hat/gloves cubbyholes next to the coat rack (which had plenty of hangers). I didn't need them this time, but an ironing board/iron and hair dryer were available. I didn't use the TV or microwave, but the fridge was very useful, and kept things cold. Standard wireless internet access worked fine (both for laptop and a phone). I booked about 2 weeks in advance, non-refundable rate to save some money. All staff and managers were friendly and helpful. Twice there were fresh-baked cookies put out at the front desk. I am very pleased and will stay there again. Highly recommend!
GGuest Userthree main issues with my stay.
1) the shower was ridiculous - it literally took fifteen minutes to get anything like warm water coming out of the shower. I was lucky because I had time - if i was there for business and pressed to get out to a meeting, I would have been very upset. On the day I left, I was able to do my packing and tidy the room in the time it took for the water to run hot. Total waste of water
2) the closet had broken hinges on the door - not a huge issue, but generally made the room feel unloved and not cared for. Very simple maintenance could fix it, but no one cared enough to fix. Shows a lack of quality control for the customer experience
3) the walls were very thin - i could hear my neighbor come back at 2:45 am, play music on their phone, run the shower and then partake in some amorous night time activities through the wall.
in general the location is good, service from the front desk and the housekeeping was good, parking is convenient
KKuailedapengcheHoliday Your hotels have a unified style. Compared with another hotel not far away, it is a little bit worse, but it is also good. In addition, I found that there is no need for a deposit in different cities, which is understandable! The hotel breakfast is fresh, but there are not many varieties, which is also unsatisfactory.
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